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All reviews indoor pool room was clean biscuits and gravy stayed here for nights nice stay scaly mountain front desk staff hotel of choice the staff was friendly and helpful breakfast was excellent place to stay hot breakfast older hotel dillard house jacuzzi suite saturday night jill
Stayed at Gateway Inn & Suites for a week July/August 2018 with family. Could not use pool all week as it and pool room was being remodeled. There was no Jacuzzi /hot tub at pool area. Bed was not comfortable and sank some in the...More
Thank Dot M
Response from Randy P, General Manager at Gateway Inn & SuitesResponded 18 August 2018
We greatly appreciate this guest and every guest that stays with us. We have excellent reviews for good reason on all sites however as with all hotels there are occasional comments and complaints that are sometimes legitimate and sometimes not so much.
Our indoor heated...More
Booked a king suite which was large but had an overall tired feel. It was clean. Parking lot was weedy. Pool was being refurbished so I'm hoping this is a good sign for this property. Breakfast barely average. Several amenities (ice machine, water fountain) out...More
If I didn't know better, I would have thought my wife and I were staying at a Marriott or Hilton. From the time we checked in at the front desk until we checked out the next day, we were treated wonderfully. The room was very...More
Response from Randy P, General Manager at Gateway Inn & SuitesResponded 17 July 2018
Thank you so very much for your excellent review and kind words about our hotel. We greatly appreciate your business and your comments and feedback. We hope you will visit us again soon.
Thank You !!!
We stayed here on a Saturday night. This hotel is easy to get to and appealing on the outside. Check in went smoothly. We had reserved a jacuzzi suite which was very large. The room was clean and comfortable.
Breakfast was very good in the...More
If you're interested in a pool, be sure to call the day before your stay. There's a chance, it won't be open due to repair... such was the case for us when we came to celebrate our anniversary. Disappointment!More
Response from Randy P, General Manager at Gateway Inn & SuitesResponded 22 June 2018
Unfortunately this guest was disappointed that our pool was temporarily unavailable due to some construction on the property. As with all hotels, maintenance is required and updates and upgrades are essential for any business. We appreciate everyone's understanding and patience. Our pool is currently open...More
Response from kissyourdog | Reviewed this property |
Now that the hotel has changed names there may be a new policy. I do know that the Dillard House just down the road does have a very nice pet building. Each room has a front and rear entrance. The rear entrance opens to a... More
Now that the hotel has changed names there may be a new policy. I do know that the Dillard House just down the road does have a very nice pet building. Each room has a front and rear entrance. The rear entrance opens to a large field very convenient to walking your dog. As for as the old Holiday Inn, I would spend the extra money for something nicer.
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"If you want handicap room do not go here as we were told the two they had were always booked."