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Booked one night here using my corporate travel website. I received the usual confirmation emails and everything was in order on the IHG app. Upon arrival, I was told that when they ran my card (IHG Master Card), it declined (which is very strange). So...More
We stayed for three nights. Staff was consistently friendly and attentive. One night the people next door were much too noisy at 11.30; I went to the front desk and said that seemed out of line, though I didn't want to make a big deal...More
Horrible Hotel! I don't normally write hotel reviews, but you better beware!!!
They gave our room reservation away when a higher paying guest arrived. We had prepaid for our room. We arrived at night, and guess what -- they had our reservation but no room...More
Response from InnKeeper3741, Regional Manager at Holiday Inn Express Atlanta-Emory University AreaResponded 2 weeks ago
Thank you for your review. I understand your frustration of not having a room available to check into at the time of your arrival. I would have been upset as well and fearful of not having a place to sleep overnight. I am...More
Whenever my family visited my older daughter at Emory, we tried to book a room(s) at the HI Express on N. Decatur Road. It is close to campus (about a 1.5 mile walk or 7 minute Uber/Lyft ride). There is a Publix grocery store right...More
I stayed here for a week while my husband was hospitalized at Emory. The staff was wonderful and very helpful. Housekeeping did a great job. The bed was the most comfortable I have ever had in a hotel room. Having a small refrigerator and small...More