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Holiday Inn Express Hotel & Suites Covington

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Holiday Inn Express Hotel & Suites Covington
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97 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Covington
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Showing 97: English reviews
Reviewed 14 September 2016 via mobile

This hotel is awesome. The staff were all very friendly and knowledgeable about the area. The rooms were clean and the beds were incredibly comfortable. Great Parking also, very close to Covington center city and highway for quick access. 100% Recommend this hotel for your future visits to the area!!

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Helpful?
Thank Josh A
Dallas, Texas
Reviewed 2 September 2016 via mobile

I had business in the Covington area and this hotel was pre-selected for me by the admin for the company I was working with. The hotel is right off the highway and to be honest, it felt a bit sketchy. I simply didn't feel comfortable there. The worst part of the stay was the awful beds. The most uncomfortable beds...

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Helpful?
Thank luvvaca020
Leana W, Owner at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear luvvaca020, I do apologize that you did not have the best experience with out mattresses. We are in the process of remodeling the hotel and will be replacing all items in the guest room, including the mattresses. We do hope that you will stay with us again once our renovation is complete.

Metro Kansas City
Reviewed 30 August 2016

Don't stay here until construction is finished (late 2016). If you must, find out about what you'll be giving up (broken wifi, noise during the day, construction materials left in hallway and entrance. etc) I wish I could expect more, but I don't think Covington, GA expects much. I will definitely try somewhere else (and you should too) but our...

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Helpful?
1Thank awang429
Leana W, General Manager at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear awang429, I do apologize that your stay was not 5 stars. I have personally checked the wifi and I call daily to make sure everything is running properly. The hotel has just upgraded to fiber optic Wifi that is very fast and dependable. I do apologize that was not your experience and maintenance will be testing areas through out...

Calhoun, Georgia
Reviewed 24 August 2016

IHG Spire Elite member not allowed to check in early or late and not recognized at check-in with points or water/snacks. Forced to move car after waiting over thirty minutest for desk clerk. General Manager Leana White admitted she was suppose to be covering desk. No bell to ring for service and no one monitoring desk. Tried to checkout early...

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Helpful?
Thank Jeff H
Leana W, General Manager at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear Jeff H. I do apologize that your recent stay was not 5 star. We try our best to accommodate early check in requests, this hotel does stay very busy and sometime early check ins are not possible. I do apologize if you had to wait at the front desk, on the day of check in we had a staff...

Gilbert
Reviewed 13 August 2016

This hotel is old and needs some updating, the services was just average, and the breakfast was just okay. The staff kept creating new reservations and not confirming my original. I think some additional training is needed.

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Helpful?
Thank William M
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear William M, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with the condition of our property and the staff service. I would like to apologize for any inconvenience these issues may have caused you during your stay. Rest assured, your comments will be shared...

Reviewed 6 July 2016

Nice hotel for the money - clean and basic. In for a wedding - had a room on the 4th floor - found it to be comfortable and clean - all of the basics covered. We did not go to the free breakfast - so cannot comment on that. All good - nothing bad to say.

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Thank O1790TWmarkt
A TripAdvisor Member
2 reviews
Reviewed 23 June 2016 via mobile

We called ahead of time and asked if it was a pet friendly hotel. They said, Yes they were. So we drove 9 hours to this hotel. It was going to be our halfway point heading to the Carolinas. We were given a smoking room, (which smelled really bad) on the 4th floor. My kids tried to hold the door...

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Helpful?
Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear A TripAdvisor Member, Thank you for taking the time to write about your recent stay with us. I assure you that our guest’s comfort is our first priority. We are saddened by the fact that your experience was not up to your standards. I sincerely apologize for the challenges you have experienced with the room accommodation and level of...

Cantonment, Florida
Reviewed 19 May 2016

We did check in late. We had reserved a room with two queen beds and walked into a room with one king bed. The girl at the front desk was nice and had us come back down to switch us, but we were so exhausted. Breakfast is included but is nothing spectacular. The coffee tasted burnt and one of the...

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Helpful?
Thank Rachel J
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear Rachel J, Thank you for taking the time to write a review about your stay with us. We would like to apologize for falling short of your expectations regarding our rooms, staff and breakfast selection. We also regret the inconvenience caused by other guests during your visit. Your feedback is troubling and will surely be looked into. Rest assured...

Louisville, Colorado
Reviewed 13 May 2016

I stayed at the hotel for business. After reading some of the previous reviews, I was skeptical, but this hotel is very nice. The rooms were clean and comfortable and the complementary breakfast was very good.

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Helpful?
Thank cmmuse
Leana W, General Manager at Holiday Inn Express Hotel & Suites Covington, responded to this review

Dear cmmuse, Thank you for your review and for giving us a chance. I do hope that you will stay with us again the next time you are in Covington!

Reviewed 3 April 2016

I stay here quite often when I am in town. The staff is always friendly and helpful. The rooms are nice, clean and comfortable. Hotel is located right off the interstate and close to area restaurants. I always enjoy my stay here.

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Helpful?
Thank Stephen U
Leana W, General Manager at Holiday Inn Express Hotel & Suites Covington, responded to this review

Stephen U Thank you for your review and your business! We appreciate your kind words and taking time to review us! Sincerely, Leana General manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Covington

Address: 9159 Access Rd NW, Covington, GA 30014-2011
Region: United States > Georgia > Covington
Price Range: $166 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Covington 2.5*
Number of rooms: 66
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Also Known As:
Holiday Inn Express Hotel And Suites Covington
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Covington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure the renovation is done before you go!!!!”
 of 5 bubbles Lovemytravels121, 28 Dec 2016 | Read review
“The ENTIRE hotel is under construction - DO NOT STAY HERE”
 of 5 bubbles gt3smitty, 27 Nov 2016 | Read review
“Ask for a room on the west side.”
 of 5 bubbles WA2world, 17 Oct 2016 | Read review
“Back side of hotel - away from the road is very quiet”
 of 5 bubbles O1790TWmarkt, 6 Jul 2016 | Read review
“Get a room on the top floor for (hopefully) a more peaceful/quiet stay.”
 of 5 bubbles 604rachelj, 18 May 2016 | Read review
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