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Holiday Inn Express Columbus at Northlake

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Holiday Inn Express Columbus at Northlake
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310 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Alexandria, Virginia
Level Contributor
130 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed yesterday NEW

Just here for one night. Could not get hot water for the shower or our sink. When we checked out I told the front desk and response was we will tell maintenance, but no apology or concern that we had a lukewarm shower and cold water to shave. Poor customer service. Beware of room 228.

Thank Ron C
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

This hotel has rude staff. The manager is rude and the general manager is rude. House keeping walked into my room 3 times on me. I found a cigarette butt laying next to the toilet. Thought this was a non smoking hotel.

Thank Patrick W
Jodi S, General Manager at Holiday Inn Express Columbus at Northlake, responded to this review

Patrick W - I am terribly sorry to hear that your stay with us was anything less than excellent. It is our number one goal to make sure we provide our guest with an enjoyable and comfortable stay. Our hotel is in fact 100% smoke free and we post signs throughout to make sure our guest are completely informed of... More 

1 review
Reviewed 2 weeks ago

Doing my stay I meet some of your staff members. Ms. Lele and Kaneesha. These two ladies made you feel like home. They were friendly, helpful, they made sure that you did not want for anything. They meet you with a smile. It was nice being somewhere and it feel like home. Ladies I will be back and will tell... More 

Thank Tanya B
Brunswick, Georgia
Level Contributor
10 reviews
Reviewed 2 weeks ago

I recently stayed at this hotel for training. The staff was friendly and very helpful. It has several restaurants within walking distance. Shopping and other restaurants were also within a close, easy drive. Breakfast was ok.

Thank S P
1 review
Reviewed 4 weeks ago

Service beyond expectations! Yvonne at the front desk sets the stage for quality care. Everyone goes the extra mile to make sure your stay is the best. Any staff member you pass smiles, asks how you are doing and if there is anything they can do for you. Extremely military friendly. Yvonne was just as excited to see my soldier... More 

Thank Tracy S
Arnold, Maryland
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

We stayed there 2 times and both times were flawless! The staff is very, very friendly! Especially Yvonne, who is a warm, welcoming soul, who will do everything she can to meet your needs and make you feel at home! The rooms are clean, the breakfast is good... I have nothing, but positive feedback for this hotel! And they love... More 

Thank Marjorie A
2 reviews
Reviewed 29 October 2016

We are now a military family and stayed here for Family Weekend and again these few days for Turning Blue and Graduation. We have loved every minute of it here. The rooms are great, beds and pillows very comfortable, breakfast is generous and the breakfast room is lovely. The best thing about this hotel though are the staff. I wish... More 

Thank Clare B
Jekyll Island, Georgia
1 review
Reviewed 18 October 2016

We stayed at the hotel for four nights after evacuating our home due to Hurricane Matthew. The service and accommodations could not have been better. Upon check-in, Yvonne at the front desk could not have been more welcoming or efficient. She first upgraded us to a suite, and, while we had only made reservations for two nights, assured us if... More 

Thank mcmanusc
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 October 2016

I know this hotel has gotten great reviews. After my first stay, I would've given it 4 stars. After this trip, I can only give 3 stars. Our first experience back in September was lovely. Our room was great and staff members were friendly and helpful. There is a nice area downstairs for breakfast or to eat take out food.... More 

Thank Karen S
Jodi S, General Manager at Holiday Inn Express Columbus at Northlake, responded to this review

Karen S - I am terribly sorry to hear you did not enjoy your stay with us at Holiday Inn Express @ Northlake. Customer service and cleanliness are our top priorities and it looks as if we failed you in the cleanliness area during your stay. I will address the issues you had with my housekeeping staff to ensure they... More 

Bengaluru, India
Level Contributor
117 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed 11 October 2016

The hotel smells new and fresh and is very well maintained. The staff is very friendly and helpful (specially the one handling the breakfast kitchen). The breakfast spread was decent. Having a microwave in the room also helps!

Thank cashish11

38 photos of this hotel

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Pool/Beach Area (1)
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Management photos: Courtesy of the property manager

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Dining (2)
Room/Suite (10)
Pool/Beach Area (5)
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Hotel & Grounds (5)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy Your Stay at Our Comfortable Columbus, GA Hotel Our newly-built Holiday Inn Express Hotel and Suites Columbus at Northlake is a perfect Georgia hotel for business and leisure travelers alike.Our Columbus hotel is conveniently located off of Interstate 1-185 and US Highway 80. You are sure to stay busy during your stay at our Columbus hotel, located near many of Columbus' best attractions such as the Coca Cola Space Science Center, Callaway Gardens and the Chattahoochee Riverwalk. Our hotel in Columbus, Georgia is also centrally located near numerous military installations, including Fort Benning, the National Infantry Museum and the newly-built Port Columbus Naval Museum. Along with being conveniently located close to many Georgia attractions, our Columbus hotel is also close to Georgia businesses such as AFLAC, TSYS, Blue Cross Blue Shield and Columbus State University. Business and leisure travelers alike enjoy all the comforts of home and office at this hotel in Columbus, Georgia. There is a 24-hour Business Center for your business needs. Wake your family up to try our complimentary hot breakfast bar that features our signature cinnamon rolls, and spend the day by the heated, outdoor pool and spa. Start planning your visit to Georgia by booking your reservation today. You are sure to enjoy great Columbus hotel room deals and rates. We look forward to seeing you at the Holiday Inn Express & Suites Columbus. ... more   less 

Additional Information about Holiday Inn Express Columbus at Northlake

Address: 7336 Bear Ln, Columbus, GA 31909-2516
Region: United States > Georgia > Columbus
Price Range: $144 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Columbus at Northlake 2.5*
Number of rooms: 88
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Also Known As:
Holiday Inn Express Columbus At Northlake Hotel Columbus
Holiday Inn Columbus
Columbus Holiday Inn
Hotel Style:
#2 Family Hotel in Columbus
#4 Business Hotel in Columbus
#4 Romantic Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Columbus at Northlake staff and other travellers.
2 questions
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Chambersburg, Pennsylvania, United States
over a year ago

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Questions? Get answers from Holiday Inn Express Columbus at Northlake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If its not broken do not fix it”
 of 5 bubbles E2225KOtanyab, 17 Nov 2016 | Read review
“Just ask Yvonne!!”
 of 5 bubbles mcmanusc, 18 Oct 2016 | Read review
“Eateries all around”
 of 5 bubbles CharlesW4U, 27 Apr 2016 | Read review
“I have had rooms on both ends and on different floors. The same on both sides and fantastic.”
 of 5 bubbles lmcobb, 25 Apr 2016 | Read review
“We have stayed in 3 different rooms each visit...they were always quiet and bright!!!”
 of 5 bubbles 196patn, 23 Apr 2016 | Read review
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