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My Apologies to the Marriott organization as this is long overdue!
I lived in Fort Benning and Columbus a couple times in my life and have stayed at the downtown Marriott quite a few times while visiting my father. We also had my father's 80th...More
Thank Rodney W
Response from Ann O, Guest Relations Manager at Columbus MarriottResponded yesterday
You and your amazing family are so special to us and our team members were honored to help in any way to ensure your guests felt at home and cared for during this time. To be a part of your previous family events hosted here...More
This old hotel is needing some updates. We first were put in a room with double beds and had reserved a king. The staff was very friendly and quickly moved us to a handicapped king room. This room was a mess! Wallpaper pealing from the...More
Response from Ann O, Guest Relations Manager at Columbus MarriottResponded 2 weeks ago
Our Front Desk Team sets the standard for being friendly as you are very important to us! We do apologize for the issues you experienced in your guest room and we know you will be very pleased upon your next return as guest room upgrades...More
What a great place!!! Clean, comfortable and great service. Erika checked us in and was tremendously helpful. Matt took our luggage in and was as gracious as anyone could be...assuring us he was there to assist should we need anything further!!!
Although we arrived on...More
Thank Dinah W
Response from Ann O, Guest Relations Manager at Columbus MarriottResponded 8 April 2018
Erika and Matthew set the standard for our Marriott Team every single day! We are thrilled to hear your expectations were exceeded and we know you will enjoy our delicious Houlihan's again, when your travels bring you our way!
The hotel is beautiful set along the river. The bistro had live music, food and drinks. Everything was clean. My room was very comfortable and quiet. The bathroom was clean. All of the staff was fantastic. I will visit again.More
Thank Kellie K
Response from Ann O, Guest Relations Manager at Columbus MarriottResponded 2 April 2018
Our Historic Marriott Hotel is full of history and as we are located across the street from the Chattahoochee River, many of our surrounding buildings were part of the largest Flour Mill in the 1800's! Having clean guest rooms is so important to our Team...More
Clean rooms, great hotel. The staff is very attentive, extremely helpful - from the housekeepers, concierge lounge, front desk - everyone!! Will always stay here during my travels. I love the fridge and microwave in the room. Easy walking distance to great places to eat,...More
Response from Ann O, Guest Relations Manager at Columbus MarriottResponded 3 weeks ago
Taking care of you during your busy work week is important to our Team Members! We are excited to hear you enjoyed your recent visit with us and we look forward to providing the very best of service upon your next return!