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SpringHill Suites Atlanta Airport Gateway

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SpringHill Suites Atlanta Airport Gateway
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424 Reviews from our TripAdvisor Community

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Showing 413: English reviews
Klang
Level Contributor
145 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 1 week ago

The hotel can be easily reached for one coming from Atlanta airport as there is the free and frequent air-train from airport terminal. The same terminal will be serviced by MARTA which provides links to Atlanta city too. The hotel has simple and practical layout from lobby to café and room. Checking in and out was brief and staffs were... More 

Helpful?
Thank kt_malaysia
Benisa W, General Manager at SpringHill Suites Atlanta Airport Gateway, responded to this review

Thank you for sharing your review on your stay at our hotel. We are delighted to hear that you've enjoyed your accommodations and hope that you choose us during your future travels to the area. More 

Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

We stayed here on a Saturday night to simplify catching an early morning flight. Both of the staff members manning the check-in desk were friendly and helpful, including explaining that a room key is required to use electricity in the room. The bathroom was divided, with a small sink in the compartment containing the toilet. Despite the large amount of... More 

Helpful?
1 Thank Nancy P
Benisa W, General Manager at SpringHill Suites Atlanta Airport Gateway, responded to this review

Thank you for sharing your review on your recent stay! We are so glad to hear that you enjoyed your accommodations and look forward to housing you during your future trips to the area. More 

Level Contributor
8 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

This is an excellent hotel to choose for an airport hotel. The rooms are very modern and clean. Front desk staff are very helpful and welcoming. We always stay here before a flight, and it's always been great. Champions restaurant across the street is an easy walk and has good food. Best feature of all is that you can leave... More 

Helpful?
Thank Traci H
Benisa W, General Manager at SpringHill Suites Atlanta Airport Gateway, responded to this review

Thank you for sharing your feedback on your recent stay at our hotel. We are delighted to hear that you've enjoyed your accommodations and hope you choose us during your future travels to the area. More 

north west england
Level Contributor
326 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 319 helpful votes
Reviewed 3 weeks ago

We’ve stayed here before. It’s a perfect location for us, after a long transatlantic flight – easily reached from the international airport terminal. Last time we got a cab. This time, we got the free shuttle bus to the domestic terminal. From there, the SkyTrain – it connects that terminal to the Rental Car Center, with an intermediate stop at... More 

Helpful?
Thank harters
Benisa W, General Manager at SpringHill Suites Atlanta Airport Gateway, responded to this review

Thank you for sharing a review on your recent stay! We are delighted to hear that we continue to meet your expectations and be your choice of hotel accommodations in the future. More 

Los Angeles, California
1 review
Reviewed 4 weeks ago

This hotel is one of the best kept secrets in Atlanta. It is conveniently located right next to the airport. You can kiss those Uber bills good-bye and not have to deal with Atlanta traffic. Outside the door, you will find a quality full-service restaurant. What more can you ask for when traveling? Sleep in your last day in Atlanta... More 

Helpful?
Thank yasminde2016
Benisa W, General Manager at SpringHill Suites Atlanta Airport Gateway, responded to this review

Thank you for sharing your feedback on your stay with us! We are so delighted to hear that you've enjoyed your accommodations and hope to see you again soon! More 

Atlanta, Georgia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 October 2016

This place is THE place to stay for an early flight from Hartsfield/Jackson Airport. Your can stay for 1 night and leave your car for up to 7 nights for free. The rooms have always been clean and are large. The staff is accommodating.

Helpful?
Thank Rudy A
Benisa W, General Manager at SpringHill Suites Atlanta Airport Gateway, responded to this review

Thank you for sharing your feedback on your recent stay. We are delighted to hear that you've enjoyed your stay and accommodations. We hope to have an opportunity to see you again in the near future. More 

Mattoon, Illinois
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 October 2016

Room was nice and the location was perfect. I will stay again if back in Atlanta. I-HOP right next door makes breakfast easy. proximity to the airport and my business meeting made it the perfect place.

Helpful?
Thank Robert S
Benisa W, General Manager at SpringHill Suites Atlanta Airport Gateway, responded to this review

Thank you for sharing your feedback on your recent stay. We hope you return during your future visits to the area. More 

Ohio
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 10 October 2016

I have always stayed at Springhill Suites. I felt they were a standard you could count on. Unfortunately we found a bad one. One thing we count on is cleanliness, this place is not clean. My wife was horrified to find several dark pieces of dirt imbedded on the bath towel she was about to use. I took the towel... More 

Helpful?
Thank GeneralInspector
Benisa W, General Manager at SpringHill Suites Atlanta Airport Gateway, responded to this review

Mr. GeneralInspector, Thank you for sharing your recent experience on Trip Advisor. We would like to sincerely apologize about your experience. We strive to deliver an exceptional experience to each guest and have failed terrible during your stay. A member of our management team will reach out to you this morning to discuss your concerns. More 

Alexandria, Virginia
2 reviews
Reviewed 6 October 2016

Overall, this is a nice hotel, but if I had to offer suggestions for improvement, here are a few things I noticed during my stay in room 512 (Sunday night - Friday morning): (1) The towels smells a bit funny but may have just been the detergent? (2) The glass shower door did not close fully. (3) Light on the... More 

Helpful?
Thank Andrew B
Benisa W, General Manager at SpringHill Suites Atlanta Airport Gateway, responded to this review

Thank you for sharing a review on your recent stay at our hotel and bringing the matters to our attention. We will follow up on your feedback to ensure that the towel smell is an isolated issue as we utilize and outsourced service. I am sorry to hear that our breakfast selections did not meet your expectations. The items currently... More 

Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 October 2016

Not the first time I have stayed at this hotel and was highly disappointed in the staff and the way I was treated especially being a Marriott reward customer. I checked in and was greeted and checked in a timely fashion. I got to my room to find they put me in a double when i had booked a king... More 

Helpful?
Thank Irish L
Benisa W, General Manager at SpringHill Suites Atlanta Airport Gateway, responded to this review

Thank you for sharing a review on your stay. I am very sorry to hear of the inconvenience you've experienced while staying at our hotel. If you'd like to discuss your stay with a member of our management team, please give us a call directly at 770-907-8880. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel is conveniently connected to Hartsfield - Jackson Atlanta International Airport via Skytrain, making us an ideal choice for visitors to the city. Guests will appreciate our location near many of the area's top businesses as well as our spacious suites and complimentary breakfast and internet access. ... more   less 

Additional Information about SpringHill Suites Atlanta Airport Gateway

Address: 2091 Convention Center, College Park, GA 30337
Region: United States > Georgia > College Park
Price Range: $164 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Atlanta Airport Gateway 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Springhill Suites Atlanta Airport Gateway Hotel College Park
Hotel Style:
#1 Business Hotel in College Park
#1 Romantic Hotel in College Park
#1 Green Hotel in College Park
#2 Family Hotel in College Park
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Atlanta Airport Gateway staff and other travellers.
9 questions
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Questions? Get answers from SpringHill Suites Atlanta Airport Gateway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor for convenience but can be noisy at times.”
 of 5 bubbles kt_malaysia, 23 Nov 2016 | Read review
“Poor choice for a hotel”
  • Dirty
 of 5 bubbles GeneralInspector, 9 Oct 2016 | Read review
“Actually a very quiet hotel for being right on airport grounds.”
 of 5 bubbles irishl2015, 4 Oct 2016 | Read review
“stay away from the elevator”
  • rationing
 of 5 bubbles NYSAILORGAL, 9 Sep 2016 | Read review
“We have stayed several times and all our rooms are always clean.”
 of 5 bubbles 817sissyb, 21 Apr 2016 | Read review
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