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Cottage Hill Inn

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Cottage Hill Inn
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59 Reviews from our TripAdvisor Community

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There are newer reviews for Cottage Hill Inn
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Showing 59: English reviews
Reviewed 28 September 2015 via mobile

By far the weirdest experience I have had at a hotel. Upon check-in, we realized that we had accidentally booked a smoking room; a little annoying but I assumed it was my own fault for not double checking the reservation. When we get off the elevator onto the second floor, we were hit with the smell of cigarette smoke. It...

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Helpful?
5Thank Cynthia R
nickie s, Front Office Manager at Cottage Hill Inn, responded to this review

i do apologize for how your stay went with us. I hate that you did not enjoy yourstay here we are looking in to these issues and hope to fix them.

Gaffney, South Carolina
Reviewed 31 August 2015

I stayed at this hotel this passed weekend on Friday the 29th, Everything with our stay was nice. The hotel clerk was very understanding and very well accommodating. I would stay here again if i was pass this way. thank you

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Thank Sharaelucas
nickie s, Guest Relations Manager at Cottage Hill Inn, responded to this review

We always love to hear when someone has had a wonderful stay here with us. We look forward to you staying with us again soon.

Huntsville, Alabama
Reviewed 29 August 2015

I stay here about once a month for the past year. Over the past few months I have seen the quality of cleanliness Go down. By my last visit I could hardly stand the smell in the bathroom. The shower curtain smelled like a mixture of urine and soured laundry. I sprayed all kinds of Lysol but no change. When...

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Helpful?
3Thank Clara M
nickie s, Guest Relations Manager at Cottage Hill Inn, responded to this review

i do apologize for how the staff took care of you on your night here and that the room was not up to standards. we will do the best that we can to fix the problems in the future.

Savannah area, GA
Reviewed 6 August 2015

I was a little bit surprised, because HI Express hotels are usually predictably the same, but this one had an AC unit below the window that was SO noisy and repeatedly cycled off and on. Breakfast was also a bit sub-par with some kind of egg omelets that fell apart and biscuits were kind of cold and hard. My Mom...

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Helpful?
1Thank Tigerfan85
nickie s, Front Office Manager at Cottage Hill Inn, responded to this review

I apologize that your stay here with us was not up to par on this trip. if i had known about the issue i could have resolved them for the rest of your stay here with us. I hope that you will try to come stay with us again and if you encounter any problems that you will let us...

Atlanta, Georgia
Reviewed 4 August 2015

For some reason, there are only two hotels in Carrollton, this one and the Hampton Inn next door. Everything else is a motel. You know what I mean. I have to come here fairly often for business and I am stuck at this place. It was obviously built some time ago and while it has been renovated, it still shows...

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Helpful?
4Thank Leighzies
nickie s, Front Office Manager at Cottage Hill Inn, responded to this review

i do apologize for how your stays have been we are trying our best to make the changes that are necessary to make the hotel better and your stay to become better here with us. i do apologize for how you last stay was with us.

Reviewed 20 July 2015 via mobile

As always, the room was clean, the bed was comfortable, and everything worked. I love staying here when I visit Carrollton. I love that there are lots of places to eat nearby and a Kroger with Starbucks inside right next door.

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Thank TannFaith
nickie s, Front Office Manager at Cottage Hill Inn, responded to this review

Glad that everything was Great with your stay. Glad you love the location of the hotel and that it has plenty of restaurant choice for you to chose from in close walking distance if you desire. We hope to see you again soon.

Cleveland, Tennessee
Reviewed 10 July 2015

We had a good stay here. Our room was clean. Breakfast was the usual items but good. We had a vey quiet room on fourth floor. The hotel is close to restaurants, shopping, etc. in Carrollton. We would stay here again.

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Thank Lisa E
nickie s, Front Office Manager at Cottage Hill Inn, responded to this review

we are glad that you love the location of our hotel. we look forward to you coming and staying at our facility again. We are glad you enjoyed your stay here this time, see you next time.

midway, ga
Reviewed 27 June 2015

The hotel front desk staff was very friendly, having remembered me from the previous year. The breakfast room was always ready on time and the preparer was more than prepared for any event. The hospitality room was reserved for just our participants and their families. The room was very clean and spacious. The manager, Steve and his wife were very...

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Helpful?
Thank d j
nickie s, Front Office Manager at Cottage Hill Inn, responded to this review

We are so glad that you enjoyed your stay here with us this year as well as the year before. We hope to see you next year or sooner what ever occasions may come up we are here. thank you for staying with us!!!

Southside, Alabama
Reviewed 27 May 2015 via mobile

was a nice stay and the Employees were helpful. Breakfast was nice!!! We have No complaints. Convientant to a shopping center with a grocery store ( Kroger) Clean room. I would recommend this hotel. Would stay again!!!

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Thank ready4vegas72
925ashleym, Manager at Cottage Hill Inn, responded to this review

Thank you for staying at our location we are so happy that we could make your stay enjoyable and hope to see you again in the near future.

Reviewed 23 May 2015 via mobile

I've only been here one hour and not happy. All the furniture is very dated and ready for the yard sale. Common areas are not air conditioned. I highly reccomend you try the Ramada next door. This place doesn't even have umbrellas by the pool. No more Holiday Inn's for me.

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2Thank LarryS1954
925ashleym, General Manager at Cottage Hill Inn, responded to this review

I am unsure that this is about our location. We do not have a Ramada in our town.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Cottage Hill Inn

Address: 104 S. Cottage Hill Rd., Carrollton, GA 30117 (Formerly Holiday Inn Express Carrollton)
Region: United States > Georgia > Carrollton
Price Range: $104 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cottage Hill Inn 2*
Number of rooms: 83
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Also Known As:
Holiday Inn Express Carrollton Hotel Carrollton
Holiday Inn Carrollton
Carrollton Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Cottage Hill Inn staff and other travellers.
1 question
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Kingsland
over a year ago

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Questions? Get answers from Cottage Hill Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms need renovation. So ask about it before you book.”
 of 5 bubbles 992mya, 30 Dec 2015 | Read review
“We had two queens and the beds were very comfortable”
 of 5 bubbles Sharaelucas, 31 Aug 2015 | Read review
“Insist at check in if given different from your reservation.”
 of 5 bubbles 456claram, 29 Aug 2015 | Read review
“Book early”
 of 5 bubbles bbgsu, 3 May 2015 | Read review
“We stayed on the first floor. We have zero noise complaints.”
 of 5 bubbles 996daled, 13 Jul 2014 | Read review
5 of 5