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Residence Inn West Palm Beach

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Residence Inn West Palm Beach
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141 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Reviewed 15 April 2015 via mobile

My family and I went here in March for my sister's wedding and stayed one night. It was an amazing experience!! I loved the friendly staff and the complimentary breakfast was really good. I will be going on vacation in July and will definitely be staying here again.

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Thank Lee Lee W
Reviewed 25 March 2015

Residence Inn West Palm Beach is in a great location and very close to City Place in West Palm Beach. Everyone worked with our family to be sure that our stay was very pleasant. City Place is a must go as well. Thanks for the nice visit!

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1Thank jlsixtyeight
new york
Reviewed 10 March 2015

This hotel I was told by a Mainentance person that this hotel is only 5 years old. The room was clean however furniture worn and red wine on carpeting, doors to closet wont stay in slot. Needs an update. I was told that alot of people from overseas stay there because of St Marys Hospital that they go to for...

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1Thank pocopicketNewYork
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Tank you so much for your response about your stay and your kind words about the staff. We are always looking for ways to improve our guests stay and will use your comments to continue the effort here at the Residence Inn. Please feel free to reach out to me personally if your travels bring you back to this area....

Springfield, Massachusetts
Reviewed 7 March 2015

My husband and I are loyal Marriott Rewards members so we make every effort to find a Marriott Hotel wherever we go. We like the Residence Inns for their spaciousness and kitchen facilities, so we chose this location to extend out 6 week stay in the West Palm area. On the plus side, the location near I-95 is excellent and...

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1Thank andrewkyle
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you for your response and I would like to apologize for the lack of contact on my part. I would like to see if you might be able to give me some additional information so that I can follow up and investigate accordingly. I make every effort to speak to my guests and feel disappointed myself that I was...

New Jersey
Reviewed 25 February 2015

Hotel reservation was set up for a reunion of three high school friends coming together after 23 years. To begin with, staff were extremely friendly and courteous. The Residence Inn was conveniently located off a main highway and accessible to many local restaurants. Our 2 bedroom suite was clean, very clean and had all the necessary amenities, i.e. kitchen. Beds...

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Thank malodoanna
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for you kind words about your stay. I have shared your review with our staff and they were delighted to hear that your stay was so positive. We look forward to having you stay with us again soon.

Melbourne Beach, Florida
Reviewed 14 February 2015

First I'll mention the positive features of our recent stay: The reception gal was pleasant and helpful. The suite was clean and comfortable.The location was great for our needs (near highway to and from airport) The rate was acceptable compared to other hotels in the area. However, the negatives out numbered the positives. There is only ONE elevator for the...

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1Thank Lynne D
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello Lynne D and thank you for sharing your comments about your stay at the Residence Inn. I will make sure to share you positive comments about the staff and the room cleanliness as we always enjoy the positive feedback. I also thank you for pointing out areas where we can improve, while we cannot add another elevator or parking...

Reviewed 20 January 2015

We were visiting some family late July. I arrived a day early and prior to arriving called just in case there may be a problem because my reservation was starting the following day. My family was well taken care of including the dog. FYI these guys also provide dinner during the week. The staff is extremely friendly and the manager...

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Thank clos n
West Palm Beach, Florida
Reviewed 5 January 2015

This hotel provide the best support and service. I had experiences in other hotel but this is the first that I feel that is my home with my family My pet Gia is very happy with the support provided by the housekeeping personal. The room are comfortable and full with what with need and always is clean. The staff are...

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Thank Thelma R
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for your wonderful review . I am delighted to hear that we have lived up to the expectation that you and Marriott both have for our hotel and look forward to sharing this review during our next employee meeting. Have a great day and a wonderful 2015.

Reviewed 30 October 2014

I have become a family friendly hotel expert. We travel extensively as a family throughout the year for my husbands job. This hotel has exceeded my expectations as the staff is excellent, rooms are great on size & space & amenities. The weekly social dinner hours are excellent and the hotel housekeeping staff are very friendly and proficient. The only...

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Thank Hpelton1984
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for your wonderful review of our hotel. I will make sure to pass along your comments to our staff and have also taken your recommendation under review to share with my above property group. Have a great day and thank you again for sharing!

Reviewed 29 October 2014

This is the first review I've ever wrote about anything!!! I have 3 little children and limited time but I simply couldn't let the outstanding service we received go unnoticed! I originally booked 5 rooms because we were going on a cruise with several other family members. Needless to say I ended up canceling the other 4 rooms because of...

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Thank Schmidskids
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for your kind words! I am delighted that you enjoyed your stay and will certainly pass along your specific comments to the staff members you mentioned. We hope you come and see us again soon and hope you enjoyed your cruise! Have a great day and weekend!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn West Palm Beach

Address: 2461 Metrocentre Blvd, West Palm Beach, FL 33407
Region: United States > Florida > West Palm Beach
Price Range: $187 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn West Palm Beach 3*
Number of rooms: 78
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Also Known As:
Residence Inn West Palm Beach Hotel West Palm Beach
West Palm Beach Residence Inn
Residence Inn West Palm Beach Florida
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn West Palm Beach staff and other travellers.
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Naples, Florida
Sanibel Island, Florida
over a year ago
Longview, Texas
over a year ago
Alpharetta, Georgia
over a year ago

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Questions? Get answers from Residence Inn West Palm Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“short stay studio quite nice”
 of 5 bubbles threesecons, 15 Sep 2016 | Read review
“1st floor rear was quiet, near parking and spot to walk the dog”
 of 5 bubbles billtaichi, 26 Jul 2016 | Read review
“Turn down the AC!”
 of 5 bubbles michaelj79, 10 Jul 2016 | Read review
“Request an upgrade to a 2-bedroom suite if available. It's extremely spacious!”
 of 5 bubbles 718RichardP, 20 May 2016 | Read review
“If you are sensitive to noises, avoid first floor rooms nearby the entry door”
 of 5 bubbles HArismendi, 28 Apr 2016 | Read review
5 of 5