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Residence Inn West Palm Beach

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Residence Inn West Palm Beach
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144 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Tampa, Florida
Reviewed 15 August 2016

stayed here Friday and Saturday night. Friday night I thought something was biting me and I threw off the bed covers to find nothing. Must be in my mind I thought. Same thing Saturday night. Sunday morning sitting on the edge of the bed putting my socks on I saw something black and very tiny. I thought it was lint...

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Helpful?
Thank David F
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello David F and thank you for writing a review about your recent stay. Unfortunately I see that the accommodations were not up to the standard that we have been known for here at the Residence Inn and for that I apologize. I would like to find out a bit more information if possible to assist our hotel with improving...

Washington DC, District of Columbia
Reviewed 5 August 2016

This is a first-class hotel that gives good value for the money. The suite was excellent with a spacious desk, refrigerator, stove and large bathroom. The breakfast buffet was among the best we've had. About the only quibble I would have is the view of the auto repair shop from the main window. It would be nicer if it looked...

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Helpful?
Thank K S
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Good day and thank you for the great review about your recent stay. We will make sure to share it with the staff and hope to see you again if your travels should bring you back to West Palm Beach!

Reviewed 27 July 2016

Residence Inn is my "go to" hotel when traveling on business. Consistent quality and a very good value. This particular stay stood out because I made a rookie mistake and left a brand new dress shirt in my room. I wasn't looking forward to having to track it down and maybe still lose it. Thankfully I didn't have to. The...

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Helpful?
Thank Keith B
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you Keith B for your kind words and loyalty to our great brand. We always strive to provide our guests with clean and comfortable surroundings and great guest service. I am glad everything worked out with the shirt and wish you all the best. Please come see us again if your travels bring you back to our area!

Bradenton, Florida
Reviewed 26 July 2016

! room suite, full size refrigerator and stove. Much quieter than expected with the highway nearby. Attentive front desk. Cracker Barrel in walking distance but anything else is a drive. Easy on and off from 95.

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Helpful?
Thank billtaichi
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for your great review of your recent stay with us. I am so happy to hear that our hotel was perfect fit for you and that the staff was attentive to your needs. Please come and see us again if your travels happen to bring you back to West palm Beach. Have a great day!

Toledo
Reviewed 22 July 2016

Like some of the other reviewers have mentioned, there is a funky smell in the hallways. However, the room (one bed room suite) was perfect for our family of four with the pull-out couch. The outside grounds were nice as was the breakfast area.

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Helpful?
Thank Burgs1
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello Burgs1 and thank you for writing about your recent stay. I am glad to hear that our suite was perfect for your family and that the hotel showed well during your visit. As always I appreciate any opportunity to continue improving the guest experience and hope to see you again soon. Have a great day and thank you for...

Reviewed 16 July 2016 via mobile

Our check in was great, Nicole was very nice and helpful when I asked about restaurant recommendations. She also paid attention to small details and encouraged us to go to the mixer for a drink and sausage. However, when we got to the room we noticed that the windows did not lock and could easily be opened from the outside....

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Helpful?
Thank Aaron C
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Good evening Aaron C and thank you for writing about your recent stay at the Residence Inn West Palm Beach. While I am delighted to hear that Nicole was able to provide you with great service and that our Manager on duty took care of the issue quickly I am so sorry to hear about the troubles with the room....

Florida
Reviewed 11 July 2016

Stayed here with my family using a couple free night certs while in town for a wedding. The facilities were nice, but dated, and there was a smell you couldn't get rid of unless you turned the AC way down. The staff were all nice and very helpful. The free breakfast was good and the kids enjoyed it. Would not...

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Helpful?
Thank Michael J
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello Michael J and thank you for taking the time to write about your recent stay. I am glad to hear that the staff was friendly and helpful and that the kids enjoyed it as well. I will make sure to pass along your comments to the necessary staff members to ensure our continued efforts to provide great customer service....

Austin, Texas
Reviewed 6 July 2016

I have stayed at the Residence Inn in Boca the past 2 years and LOVED it. This location was not at all the same quality.VERY DISAPPOINTED! First, the hallways had a musty smell. When you enter the unit, it was also musty smelling. Very poor quality. The bed sheets were badly pilled and wrinkled. The second day, there were 2...

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Helpful?
Thank shirley1708
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Good day shirley1708 and thank you for reaching out to us and also taking the time to write a review about your recent stay. I was glad to hear that despite the areas of concern that we are addressing in order to improve our guest experience Desire and Audrey were able to shed some much needed service sunshine to your...

Reviewed 29 June 2016 via mobile

My family stayed here for Sunfest weekend. Great location with short uber drive to Sunfest. Clean, comfortable mini-suite perfect for our family. Full size fridge, mini-kitchen. Nice pool area and my son really enjoyed the basketball court. (Basketball provided!) Friendly, pleasant staff- we were always greeted with a smile and hello from all. Will definitely stay again for Sunfest next...

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Helpful?
Thank Melissa J. M
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you for your wonderful comments regarding your recent stay. We are all delighted that the hotel was able to provide you with a clean and comfortable suite and that your son got to use our basketball court, it is always a nice site to see. We hope to see you again soon should your travels bring you back to...

Atlanta, Georgia
Reviewed 20 June 2016

I love the Residence Inn brand hotels of Marriott. No matter where you go you always know what you are going to get here. It starts with the greeting and carries forward to the room and all the staff members.

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Helpful?
Thank Tonycp55
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello Tonycp55 and thank you so much for taking the time to comment about your stay at the Residence Inn. We are all delighted that you had a great stay and that the consistent service and cleanliness you have become accustom to continues to shine through. Please come and see us again if you happen to be back in the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Residence Inn West Palm Beach

Address: 2461 Metrocentre Blvd, West Palm Beach, FL 33407
Region: United States > Florida > West Palm Beach
Price Range: $177 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn West Palm Beach 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn West Palm Beach Hotel West Palm Beach
West Palm Beach Residence Inn
Residence Inn West Palm Beach Florida
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn West Palm Beach staff and other travellers.
4 questions
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Naples, Florida
Sanibel Island, Florida
over a year ago
Longview, Texas
over a year ago
Alpharetta, Georgia
over a year ago

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Questions? Get answers from Residence Inn West Palm Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“short stay studio quite nice”
threesecons, 15 Sep 2016 | Read review
“1st floor rear was quiet, near parking and spot to walk the dog”
billtaichi, 26 Jul 2016 | Read review
“Turn down the AC!”
michaelj79, 10 Jul 2016 | Read review
“Request an upgrade to a 2-bedroom suite if available. It's extremely spacious!”
718RichardP, 20 May 2016 | Read review
“If you are sensitive to noises, avoid first floor rooms nearby the entry door”
HArismendi, 28 Apr 2016 | Read review
5 of 5