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Residence Inn West Palm Beach

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Traveller (22)
Room & Suite (15)
Dining (3)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Tennis Court
Wheelchair Access
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Room features
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
Hotel links
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Offers & Announcements:Unlock Member Rates!
Hotel deals
Hotel packages

Location

Full view
Contact
2461 Metrocentre Blvd, West Palm Beach, FL 33407-3151
Getting there
West Palm Beach Intl Airport8 km
Ft. Lauderdale Intl Airport77 km
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170Reviews
47Photos
4Q+A
36Room tips
Traveller rating
  • 54
  • 50
  • 36
  • 18
  • 12
Time of year
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  • English
Popular mentions
This property will be left in the dust soon be the competition. If you have stayed in other RI’s elsewhere and had a great stay so therefore you think “let’s try this one”. Don’t be fooled, no comparison should be drawn. Upon entering the room, it smelled and looked like the
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Response from TeamMarriott, General Manager at Residence Inn West Palm Beach
Responded 3 weeks ago
Dear Jeff351, Thanks for choosing us for your recent visit. We are genuinely sorry for the experience you had with our staff and how they handled the unwanted guests you mentioned. We appreciate your patience and hope you will consider staying with us again. Jacquie Jale Edman General Manager
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This hotel was so unsanitary, there were stains on the furniture, burn holes in the bedding, a part of the window screen was cut out so someone could smoke in the room, showers were disgusting with hair all over. Some odd red specs of an unknown object all through the bed. I
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Response from TeamMarriott, General Manager at Residence Inn West Palm Beach
Responded 3 weeks ago
Dear Valued Guest, We sincerely apologize for the cleanliness issues you experienced while staying with us. We value your feedback and will be looking into the concerns you stated. We will work diligently to make sure we are more consistent in our delivery. We hope you consider staying with us again as we would welcome the opportunity to restore your confidence in our hotel. Jacquie Jale Edman General Manager
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The room was outdated and the last person must have smoked 10 packs a day in the room. The smoke detectors were covered with plastic bags and the room smelled so bad...not sure how housekeeping didn't notice that? I called the front desk and they offered some air freshener to
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Response from TeamMarriott, Manager at Residence Inn West Palm Beach
Responded 30 Dec. 2018
Dear Krhayden, We sincerely apologize for the odor of your guestroom accommodations while recently staying with us, and for your disappointment with our breakfast options. Our goal is to provide an exceptional experience for every guest and we are disappointed that we fell short during your stay. We value your feedback and will work diligently to make sure we are more consistent in our delivery going forward. We hope you consider staying with us again; we would welcome the opportunity to restore your confidence in our hotel. Jacquie Jale Edman General Manager
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+1
This hotel is pathetic! We always stay Marriott and especially Residence Inn because the hotels are always the nicest and the breakfast is always amazing. NOT THIS LOCATION.. the staff is ghetto (yelling at someone who was at the pool that left their swipe key because they had
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Response from TeamMarriott, Manager at Residence Inn West Palm Beach
Responded 25 Nov. 2018
Dear Levashia M, Thanks for choosing us for your recent visit. We are genuinely sorry for the experience you had with our pool staff. We strive to provide excellent service from each member of our team, and we are grateful for the feedback that helps us improve our services. We have shared your concerns with the appropriate individuals to ensure this level of service does not happen again. We appreciate your patience and hope you will consider staying with us again. Jacquie Jale Edman General Manager
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This hotel was the best hotel I've stayed at. The room was clean and beautiful. I used to work at hotels (front desk) for many years and since I booked Expedia, I figured I wasn't going to be treated as well since we get a discounted rate. However, it was the opposite. The
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Response from TeamMarriott, General Manager at Residence Inn West Palm Beach
Responded 1 Nov. 2018
Dear Julia P, Thank you for being our guest and for sharing your views with fellow travelers. It's delightful to know that you thoroughly enjoyed your stay at Residence Inn West Palm Beach. We strive to make every guest feel at home, so it is great to see that we accomplished that goal. Special thanks to Linda & Marjorie for doing such an exceptional job. We appreciate your kind compliments and hope to have the pleasure of welcoming you again soon. Jacquie Jale Edman General Manager
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Thank you for your question. That is fine as long as we have a good contact number in case we need to reach out for any reason. The only reason we would reach out is if we received complaints due to barking. Please let me know if you have any questions. Dan Patino General Manager
0 votes
$100
0 votes
Our hotel is 8 miles from Palm Beach International Airport.
0 votes
Show all answers
The closest public beach is located at Singer Island, which is about 10 - 15 minutes from the hotel. To get to the beach you would take I-95 north just one exit and head due east. There are two public beaches and also a state park located at Singer Island.
0 votes
"Stay clear of this hotel - black mold in room"
"I stayed on the third floor, it was quiet."
"Room 109 was nestled off to the side and was very quiet."
"I suggest the first floor"
"short stay studio quite nice"
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PRICE RANGE
USD 149 - USD 414 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn west palm beach hotel west palm beachwest palm beach residence inn
LOCATION
United StatesFloridaWest Palm Beach
NUMBER OF ROOMS
78
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