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BEST WESTERN Palm Beach Lakes

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BEST WESTERN Palm Beach Lakes
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903 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Palm Beach Lakes
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Showing 759: English reviews
Austin, Texas
Reviewed 13 December 2016

We used one credit card to pay for the stay and the very next day received a call from our credit card company stating a purchase was made on our card in Brazil. It turns out that Best Western is a common target from hackers into their credit card system. Note of caution: If you stay at this location, contact...

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Helpful?
1Thank LJohnTravels
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you LJohnTravels for taking the time to share your thoughts about your stay. Best Western is not a common target for Hackers. We go to great measures to ensure our guests safety and secure credit card usage. We are sorry you had this situation but it was not from our hotel.

Raleigh, North Carolina
Reviewed 10 December 2016

From the look of the outside, this property was built in the 60's and was "fancy" at that time. However, the inside has been completely remodeled and was very modern. We requested a room on the first floor due to having a lot of luggage and knowing in advance from other reviews there was no elevator to the second floor....

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Helpful?
1Thank ridleysmythe
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you ridleysmythe for sharing your experience about your stay with us. We call it the " Oh my God " moment when people walk in and see what we have done with the hotel. Glad you enjoyed your stay.

Miami, Florida
Reviewed 9 December 2016

Stayed here for 2 nights, 2 different rooms - both were clean, and the beds comfortable. The property is older but the grounds are well maintained with a small pool in the middle of the courtyard. I like the layout with the inner courtyard, feels like an old time hotel but with good water pressure and good bathroom lighting. The...

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Helpful?
Thank CompanyJones
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Wow, CompanyJones! Thank you for the kind words. And we are an old Florida Classic hotel. Glad you enjoyed and I will share your suggestions with our General Manager. Hope to see you back with us soon.

mt holly
Reviewed 7 December 2016

We had a great stay at the hotel. The room was very clean and spacious. The bed was comfortable and they give you plenty of pillows. The staff is more then friendly and tried to make sure that everything we needed was taken care of. The only thing that we were not impressed with was the breakfast. Although they did...

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Helpful?
1Thank lecar10
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you lecar10 for taking the time to tell us about your stay with us. We do offer a complimentary Continental breakfast every morning for our guest. I will share your suggestions with our General Manager. We do offer 3 hot items every morning along with several other options. Glad you enjoyed your stay and we hope to see you...

Nassau, Bahamas
Reviewed 5 December 2016

We as a family have always enjoyed staying @ the "Best Western,Palm Beach Lakes,West Palm Beach,Florida"!! All of the front desk staff including Ron & even the drivers Boyd & Harry are so helpful to us while staying @ Best Western!!

Review collected in partnership with Best Western
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Helpful?
Thank Peter C
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you Peter. I will share this review with the front desk and drivers. Much appreciated.

Reviewed 29 November 2016

The staff at Best Western was extremely helpful. Earlier this year I traveled for work with my colleague, and we had a horrible experience. However, once I informed the new management of past issues, they did everything to ensure that I had a great and comfortable stay. For this, I am extremely grateful and will stay in the future.

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Helpful?
Thank Ashley D
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you Ashley for giving us a second chance. And yes, we continue to make changes to better serve you, our guest.

Central Florida, Florida
Reviewed 27 November 2016

If you are looking for a clean, friendly, pet friendly hotel then consider Best Western Palm Beach Lakes We used to stay at the La Quinta down the road, but the hotel has become run down. They seem like they have homeless staying there. The type of customers are not the same. Best Western does have a pet deposit and...

Review collected in partnership with Best Western
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Helpful?
Thank Carl618
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you Carl618. We take pride in being exactly what you said, a clean, safe place to stay in West Palm Beach. Glad you made the switch.

Jacksonville, Florida
Reviewed 24 November 2016

We were down in the area for the 18 year old baseball world series in October watching our grandson. There were a few other teams staying there as well. The teens enjoyed the pool and the lawn games. The casual breakfast offered worked great for everyone. Nice shopping area across the street. Very warm atmosphere, I felt right at home...

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Helpful?
Thank praterjana
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you Mrs. Prater for the kind words. Glad you and the team enjoyed out hotel. And yes, we are an old Florida Classic hotel but we have renovated the entire hotel. We look forward to having you back with us soon.

Abaco Islands
Reviewed 24 November 2016

The hotel staff at Best Western was very friendly and helpful. When asked a question they were very attentive and answered quickly and correctly.The hotel was very easy to find with lots of parking. The shopping area was nearby.The whole area around the hotel had lots of stores and restaurants.

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Helpful?
Thank paulclaudiapinder
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you paulclaudiapinder for taking the time to share your experience about your stay with us. And yes, we are located right across the street from the Palm Beach Outlets.

Bonn, Germany
Reviewed 22 November 2016

We had a great room at a reasonable price. The location was great, the staff was friendly, the room was clean, breakfast was fine. What else do we need more? If we will be back in this area, this hotel would be our choice again!

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Helpful?
Thank KaiUwe66
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you KaiUwe66 ! You said it all and let us know when you would like to return.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Newly renovated courtyard hotel offers 135 spacious and comfortable guest rooms, each with refrigerator and microwave. 60' Heated pool, landscaped courtyard, covered patio, picnic/grill area, guest laundry and business center. Free parking and wireless internet. Van service to Palm Beach International Airport, Downtown CityPlace, Convention Center and nearby shopping and restaurants (3 miles)is available at $20. Per room/per stay. Port of Palm Beach (Bahama Celebration Cruise)transportation is $25 per room/round trip. Complimentary deluxe continental breakfast is served from 6 to 9.30 A.M. Daily. AAA approved. Across the street from Palm Beach Outlets Shopping Center, next door to Target. Restaurants in walking distance. ... more   less 

Additional Information about BEST WESTERN Palm Beach Lakes

Address: 1800 Palm Beach Lakes Blvd., West Palm Beach, FL 33401-2023
Region: United States > Florida > West Palm Beach
Price Range: $138 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Palm Beach Lakes 2.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Best Western Palm Beach Lakes Hotel West Palm Beach
Best Western West Palm Beach
West Palm Beach Best Western
BEST WESTERN Palm Beach Lakes West Palm Beach, Florida
Hotel Style:
#1 Best Value Hotel in West Palm Beach
#8 Business Hotel in West Palm Beach
#10 Family Hotel in West Palm Beach
#10 Romantic Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Palm Beach Lakes staff and other travellers.
15 questions
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Brighton, United Kingdom
Port Saint Lucie, Florida
High Springs, Florida
9 months ago
High Springs, Florida
9 months ago
High Springs, Florida
9 months ago

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Questions? Get answers from BEST WESTERN Palm Beach Lakes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“towards pool”
 of 5 bubbles MatejSimonic, 19 Dec 2016 | Read review
“We stayed in the back of the hotel. It was nice and quiet.”
 of 5 bubbles 619gaylam, 17 Dec 2016 | Read review
“We were on ground floor and experienced sugar ants so maybe the second floor is better.”
 of 5 bubbles LJohnTravels, 12 Dec 2016 | Read review
“My room near the side street was a little loud, so try and get a second floor room near the middle of the building.”
 of 5 bubbles CompanyJones, 9 Dec 2016 | Read review
“Get one of the renovated rooms.”
 of 5 bubbles ashleydV3697NJ, 28 Nov 2016 | Read review
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