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Holiday Inn Express & Suites West Palm Beach Metrocentre

146 reviews
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Traveller (13)
Room & Suite (21)
Dining (9)
Overview
  • Excellent26%
  • Very good44%
  • Average20%
  • Poor6%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (146)Write a Review
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All reviewspancake machinefamous cinnamon rollsfront deskfirst floorport evergladescracker barrelfoot trafficgreat place to stayboiled eggsonly stayed one nightbed and pillowsfresh fruitbreakfast was includedfitness centerbreakfast areawould stay againking suite
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31 - 35 of 137 reviews
Reviewed 12 May 2016 via mobile

We stayed here for a wedding over the past weekend. The wedding was at the Everglades club, but we are platinum members with IHG so we decided to stay here. Free parking, free breakfast, and a 10min drive to everything. It is in the business...More

Thank Nkhealy1517
Reviewed 29 March 2016

We decided to stay at this Holiday Inn Express again during our recent trip to the West Palm area. We like the fact that there are a number of restaurants close by. The Cracker Barrel is actually within walking distance. The employees at this hotel...More

2  Thank Gizmo311
Response from Hemal P, General Manager at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 5 April 2016

Dear Gizmo311: Thank you for your comments. I sincerely apologize for the issues that you faced with the juice machine during your stay. Unfortunately the machine does not belong to the hotel, so when there are issues such as these, we are at the mercy...More

Reviewed 14 March 2016 via mobile

Knowing this is an inexpensive hotel, I was just hoping for a clean room and a comfortable bed. I was pleasantly surprised when the room was very clean and bed was super comfy! In addition, it had a good sized mini fridge and even a...More

1  Thank Lizjohnsonrn
Response from Hemal P, Manager at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 5 April 2016

Dear Lizjohnsonrn, Thank you for your review. I am very pleased that the hotel exceeded your expectations. I am hoping that after staying at our property you will look into other IHG properties for your future stays, and we look forward to your next visit...More

Reviewed 9 March 2016

This is not a resort and it is certainly not the same standard as most modern Holiday Inn Express Hotels. But given the prices in the area, it is a good mid-range hotel that is conveniently located about a block off the interstate and close...More

1  Thank ColoradoMouse
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 28 March 2016

Dear ColoradoMouse, Thank you for leaving a review about your stay with us. We are happy that you were satisfied with the service level of our front desk staff and we certainly appreciate your nice feedback on our location. However, we would like to express...More

Reviewed 26 February 2016

Stayed in a few Holiday Inn Express hotels in The USA on this trip. This was our least favourite and the most expensive. The hotel looked a little tired though the welcome was warm. The location was far enough away from West Palm Beach that...More

1  Thank Lynne S
Response from Hemal P, General Manager at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 4 March 2016

Dear Lynne S: Thank you for your comments. I do apologize for the restaurant situation within walking distance, however, there is a choice of numerous restaurants no more than a 5 minute drive from the property. In the future our front desk staff would be...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Details
Price range
USD 124 - USD 292 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 124 - USD 292 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (21)
Dining (9)
Pool & Beach (6)
Business Centre & Event Rooms (2)
Questions & Answers
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james s
18 February 2018|
Answer
Response from Missmlb0814 | Reviewed this property |
The many years I have stayed here at this hotel, I have never seen a shuttle van. Sorry
0
Votes
Room Tips
"We stayed on the ground level one year. It was close to the housekeeping room where they wash and dry the..."
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"I would get an upper floor room away from the front desk"
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"Third floor was quiet and has the laundry in the hall."
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"Chose a room at another hotel."
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