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Courtyard West Palm Beach Airport

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Traveller (31)
Room & Suite (27)
Traveller (31)
Room & Suite (27)
Dining (9)
Overview
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1800 Centrepark Dr E, West Palm Beach, FL 33401-7417 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
Additional information
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Rooms
2 Dec.3 Dec.
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1 room, 2 adults, 0 children
Standard Room
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Reviews(234)
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William S
Venice, Florida
2411
Reviewed 6 days agovia mobile
Had to cancel the reservation the day before arrival due to a serious illness that struck the day before and left me in bed for several days. Manager was greedy enough to demand payment under the hotels “no cancellation policy for 48 hours”. So I just got billed for a night I couldn’t use and yet didn’t even get credit for a stay.... She won, but it’s a sad loss for Marriott as it cost them a good customer and a business account.
Thank William S
Response from Rebecca G, General Manager at Courtyard West Palm Beach Airport
Responded 5 days ago
We are so sorry to hear about this and we do wish to speak to you about it further. I can be reached at the hotel and i look forward to helping you further.
JMpacNW
Oregon, United States
102
Reviewed 1 week agovia mobile
Smoking Oder made me request a new room. Second room was s little better but the shower curtain smelled sour. Other than oder, room was clean, good breakfast options and free convenient shuttle. Staff were friendly and helpful. However, even for an airport courtyard I was a bit disappointed with their Marriott standards. Easy fix with smell cleanup!
Thank JMpacNW
Response from Rebecca G, General Manager at Courtyard West Palm Beach Airport
Responded 1 week ago
Thank you for understanding that we can definitely fix these issues you mentioned. We will take your comments and make sure to improve our future guest experience. Thank you again for your kind comments about our staff!
kvb4717
Tallahassee, Florida
12669
Reviewed 3 weeks ago
Access from the Interstate was easy. Upon entering the property, I was struck by its beautiful landscaping with trees all around. It seemed secluded though it was not. I checked in mid afternoon on a Friday. The young lady at the front desk was pleasant and welcoming. My room was a couple of doors down from the elevator and the ice machine. I was concerned that the noise might be annoying. However, I must say that this was the quietest hotel I have stayed at in years even though the parking lot was full and a very large group of kids was seen in the lobby on Saturday. The elevator was quiet and I never heard the ice machine. My room was nice though small (King Standard). There was a curved sofa with matching footrest on rollers, night tables on each side of the bed, a long credenza with a mini fridge and flat screen tv. I had a view of the back and pool. I could occasionally hear the interstate traffic but it was not loud enough to be disturbing. There was just enough room to walk into the bedroom between the night table and credenza. It was a little tight. The room was clean. The bed and pillows were very comfortable. I liked the linens. My complaints with the room were 1) the mini fridge needed defrosting. There was so much frost in it that it limited what I could store inside and anything I did store inside froze, 2) the faucet in the sink was loose and would turn and 3) the toilet tilted slightly and moved when you sat on it. All were minor fixes that I reported to the front desk. The very nice lady working Saturday wrote out repair orders and thanked me for letting them know. I had a breakfast sandwich in the Bistro Saturday morning that was very good. I also got dinner from the Bistro Saturday night to eat in my room. The Honey Garlic wings were amazing and the French Fries were the best I have ever eaten. Shocking, I know. Crispy on the outside and soft in the center accompanied with 3 dipping sauces. I will make garlic mayo for dipping my fries in the future. Delicious. Both guys working in the Bistro were very friendly. The night time security guard was very helpful and I enjoyed my evening talks with him. Every staff member I encountered was very pleasant. Check in and check out could not have been easier. Even though it was near the airport, plane noise was minimal and never disturbing even when I was sitting outside. I will definitely stay here again when visiting the area.
Thank kvb4717
Response from Rebecca G, General Manager at Courtyard West Palm Beach Airport
Responded 1 week ago
Thank you so very much for all the kind and constructive comments about our hotel and staff. We definitely appreciate you and hope to see you again very soon... we will have plenty of french fries for you!
Barbara C
Sturgis, Michigan
147
Reviewed 7 Jun. 2018
I would like to Thank they young lady at the front desk when I checked in on May 26, 2018. She was kind. She went out of her way to comfort me when I checked in. I had come to Fl. to watch a granddaughter graduate and on the day after I had to cut my visit short due to a loss of a granddaughter at home from a car accident. I was in tears. I had not eat that day and ask about room service. She offered to bring me something to my room. She was so very kind. This is something you can find in this world today. For you young lady you helped me more than you will ever know. She got me a room, it was very clean, everything was perfect. For this hotel. As a Travel Agent of B & D Travel Consultants LLC. I will suggest many that come to West Palm Beach your location. Keep up the good work. For those that have left a negative review for this location I am not sure where you stayed but this has been one of the best places I have stayed in the States.
Thank Barbara C
Response from Rebecca G, General Manager at Courtyard West Palm Beach Airport
Responded 29 Jun. 2018
I am very touched by your review and I am truly sorry for your loss. I can't imagine the pain you must have felt in your heart and I am sure you were not wanting to be so far from home at that moment. I know that our desk girl Krystal was there for you when you needed her the most. I am so thankful we were the hotel you choose and I appreciate you sharing your experience here. We will always be your home away from home in West Palm Beach. Please accept our sincere condolences.
811michael
United Kingdom
762543
Reviewed 12 May 2018
We stayed at this hotel whilst we were in West Palm Beach. Unfortunately it was not a very good experience as our room was not that clean, the facilities were very basic and the bed was not that comfortable, which meant we did not get a good night of sleep. The service was okay, nothing special or outstanding and the food was pretty much average at best. Overall this was not one of our finest stays at a foreign hotel.
Thank 811michael
Response from Rebecca G, General Manager at Courtyard West Palm Beach Airport
Responded 14 May 2018
Thank you so much for choosing our hotel and we do apologize that we fell short of your expectations of a Courtyard by Marriott. I know it was not our intention to affect your sleep and overall experience. I hope that you may give us another opportunity to serve you again when your travels bring you to West Palm Beach. We would really love a second chance!
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About
Description
One of the best among West Palm Beach hotels, the Courtyard by Marriott West Palm Beach Airport hotel is ideal for business or leisure! When you are looking for a hotel near Downtown West Palm Beach, the More Courtyard West Palm Beach is conveniently located off of I-95 and near CityPlace and Clematis Street. This hotel in West Palm Beach is just 5 miles from Palm Beach and the famous Worth Ave. Our hotel near West Palm Beach Airport (PBI) offers free transportation to and from the Airport and CityPlace. Begin your day in The Bistro - Eat. Drink. Connect.(R) offering meal items and Starbucks(R) coffees and evening dinner service with cocktails. Unwind in our luxurious outdoor pool and whirlpool or keep fit in our fitness center. Our guest rooms have conveniences such as mini-refrigerators, in-room coffee, 32" flat screen TV & Free Wi-Fi. Looking to host a meeting in a West Palm Beach hotel? Our meetings rooms can seat up to 60 people. The Courtyard West Palm Beach Airport hotel awaits you! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Restaurant
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Spa
Hotel Style
Business
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Business
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
99
Price range
USD 113 - USD 370 (Based on Average Rates for a Standard Room)
Also Known As
Courtyard By Marriott West Palm Beach Airport Hotel West Palm Beach
,
Courtyard West Palm Beach Airport Florida
,
West Palm Beach Courtyard
,
West Palm Beach Marriott
Location
United States > Florida > West Palm Beach
Hotel class
Contact Information
Hotel Style
Business
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
99
Price range
USD 113 - USD 370 (Based on Average Rates for a Standard Room)
Also Known As
Courtyard By Marriott West Palm Beach Airport Hotel West Palm Beach
,
Courtyard West Palm Beach Airport Florida
,
West Palm Beach Courtyard
,
West Palm Beach Marriott
Location
United States > Florida > West Palm Beach
Photos
Traveller (31)
Room & Suite (27)
Dining (9)
Pool & Beach (2)
Business Centre & Event Rooms (2)
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Questions & Answers
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Heather C
14 June 2016|
AnswerShow all 4 answers
Response from L S | Reviewed this property |
There was not. L
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Louis K
17 October 2015|
AnswerShow all 2 answers
Response from b2buck | Reviewed this property |
I have no idea. Best thing to do is call the hotel.
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Room Tips
"I am not sure on the view. It was quiet and clean and the kindness couldn't have been better."
banddtravelconsultan
7 Jun. 2018
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"Best tip I can offer is, stay elsewhere."
256gusp
16 Mar. 2018
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"Stay on the front side of the hotel away from the highway"
asurfermom
20 Feb. 2018
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"How to choose a good room? Go to a different hotel."
TAGiyl
2 Dec. 2017
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