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Embassy Suites by Hilton West Palm Beach Central

PricelineUSD 127*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 258*
USD 127*
Great Deal
USD 131*
USD 131*
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Embassy Suites by Hilton West Palm Beach Central
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1,101 Reviews from our TripAdvisor Community

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Showing 1,051: English reviews
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Beaumont, Texas
Reviewed yesterday NEW

Hotel clean , safe, quiet and first rate. Chef Rosco makes the best made to order eggs. Loved the egglette special!!! All staff excellent. Easy access to West Palm Beach, Clematis Street and even to Palm Beach. Hotel close to airport, but hotel is very sound proof so you did not hear a thing. Highly recommend.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank BeaumontBeccaTravels
Lake Worth, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 13 December 2016

We stayed one night and booked our room online the day before. We arrived early and were immediately given access to our room. The layout of the suite was unique to other Embassy Suites and it worked perfectly for us to host some other couples later in the evening. The bed was comfortable and the bathroom spacious with a great...

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Helpful?
Thank E B
About Hotel's Favourite Review
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

E B, Thank you very much for staying with us, and for sharing the details of your stay. Our culture is to ensure that we exceed our guests expectations and truly personalize their visit. We are all very disappointed that we did not meet your expectations on this occasion. I have shared your review with my colleagues, so that we...

Brooksville, United States
Reviewed 5 days ago NEW

I travel to West Palm Beach at least once a month on business. I always choose Embassy Suites. The staff is friendly, the entire facility is clean, and they have great rooms. I would, and have recommended this hotel to friends.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank E3705OOdonnal
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

It makes our day to hear that we excelled your expectations of cleanliness during your stay! Thank you so much for your five star review, and we look forward to welcoming you back on your next visit.

Wake Forest, North Carolina
Reviewed 1 week ago

The food and restaurant service here is good . The rooms are nice. Windows are dirty. The worst thing is the indifference of the front desk staff when a problem is presented. Either their policy or their training prevents staff from solving problems quickly

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank larry27587
Management response:

Dear larry27587, We truly appreciate your business and feedback. Please accept my apologies for the unacceptable response you received. Delighting guests is a core value of my team, and we pride ourselves on genuine care and hospitality. I will share your feedback with the team and diagnose what may have happened and led to us dropping the ball. We hope...

Boise, Idaho
Reviewed 1 week ago

Unfortunately, I encountered hundreds of bugs in my bathroom, a toilet that didn't flush and a hair dryer that was broken. This is not customary for Hilton. However, when I brought it to their attention they didn't blink and never fixed the issues. Nor did they offer to move me to another room. I had to insist on it. I...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Elaine L
Management response:

Dear Elaine L, Thank you for your feedback. Please accept our genuine apologies for the unacceptable experience. You're right in saying this is not our standard of service, and please rest assured our team is thoroughly trained on guest service and problem resolution. I will personally address your comments with the team and hope that you will reconsider and allow...

Prospect Park, United States
Reviewed 1 week ago

It doesn't get any better than this hotel. The breakfast is great, the service is even better and the free happy hour makes you want to stay there all night. You can rent cars in walking distance. It is across the street from the airport and there are free shuttles to City Place. Our family has been staying here for...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Judy B
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Judy, Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and I will be sure to share your review with them.

Charleston, South Carolina
Reviewed 1 week ago

In need of renovations and a good cleaning. Restaurant was dirty with very sticky floor. The hotel room bathroom lighting was dark. Carpet was dirty. Stains on the wall. My first and most likely last stay at this property.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 549kathleenk
Management response:

Dear 549kathleenk, Thank you for your recent business and feedback. Please accept our sincere apologies for your experience. Cleanliness of our rooms, restaurant, and property is a top priority and there are many processes and people in place to ensure it does not waiver. It is disappointing to hear that you did not observe this, and I will be sharing...

Appleton WI, United States
Reviewed 1 week ago

Perfect location if you want to be close to the airport with very little noise. Over all quite good. They need to take care of details. That's the difference between a good stay and a great stay. I would stay here again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank daveo722
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Thank you for taking the time to share your review regarding your recent stay. We look forward to having the opportunity to serve you again and give you a five star experience.

Ashland, Oregon
Reviewed 1 week ago

This Embassy Suites in West Palm Beach was great. I paid for a regular room and they upgraded me to a deluxe suite. Very well -equipped and comfortable. Buffet breakfast was excellent as it is at all Embassy Suites. Overall excellent stay.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank ron b
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Ron, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

CT, United States
Reviewed 2 weeks ago

From beginning to end, it was a wonderful experience. Friendly and accommodating staff, loved my king size bed and the full complimentary breakfast was worth it. I would definitely recommend it and I would definitely stay here again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Terrence G
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Terrence, Thank you for your feedback regarding your recent stay at Embassy Suites West Palm Beach. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites West Palm Beach - Central features an ideal location, award-winning service, and first-class amenities to stand out as one of the top West Palm Beach hotels. Situated just off I-95, less than five-minutes from West Palm Beach Airport, this prime location offers easy access to the Kravis Center, many of south Florida's finest beaches, and CityPlace where you can enjoy the area's best shopping and dining experiences. Guests will be greeted with a warm welcome and friendly smile as they check into spacious guest rooms highlighted by stylish decor, 37" flat-screen TVs, free WiFi, and select suites with walkout balconies. The onsite Atrium Restaurant provides a delicious menu of American favorites prepared with the freshest local ingredients for breakfast, lunch, and dinner, and guests can unwind with a signature cocktail or a craft beer from the Atrium Lounge. Maintain your active lifestyle in the 24-hour fitness center or on the outdoor tennis courts, spend the afternoons soaking in the Florida sun by the outdoor pool, and relax in evening in the dry sauna or whirlpool tubs. With over 18,000 sq. Ft. Of flexible event space, this is also an excellent venue for hosting business meetings, corporate conferences, and weddings. The Embassy Suites West Palm Beach hotel has a premier location and the perfect combination of amenities to make it the best choice for your next business trip, family vacation, or weekend escape to West Palm Beach, Florida. ... more   less 

Additional Information about Embassy Suites by Hilton West Palm Beach Central

Address: 1601 Belvedere Rd, West Palm Beach, FL 33406-1541 (Formerly Crowne Plaza West Palm Beach)
Region: United States > Florida > West Palm Beach
Price Range: $166 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton West Palm Beach Central 3.5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hilton Hotels Direct, Orbitz, Travelocity, Hotwire, Priceline, Ctrip TA, Cancelon, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your Embassy Suites by Hilton West Palm Beach Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites West Palm Beach - Central Hotel West Palm Beach
West Palm Beach Crowne Plaza
Embassy Suites By Hilton West Palm Beach Central Florida
Hotel Style:
#3 Business Hotel in West Palm Beach
#4 Family Hotel in West Palm Beach
#4 Romantic Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton West Palm Beach Central staff and other travellers.
17 questions
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Fort Myers, Florida
4 months ago
over a year ago
Nottingham, United Kingdom
Mandeville, Louisiana
2 months ago

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Questions? Get answers from Embassy Suites by Hilton West Palm Beach Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our suite had no views.”
96scottg, 5 Apr 2017 | Read review
“No real views, maybe pick a room facing east for a nice sunrise.”
tnjallen, 17 Mar 2017 | Read review
“Just be sure you are booking a suite if that is what you want.”
W8049IPannam, 7 Mar 2017 | Read review
“Lock the bathroom door when you are in the shower!”
140TAMMYD, 11 Jan 2017 | Read review
“All rooms are equal”
2evelynr, 21 Dec 2016 | Read review
5 of 5
Priceline
USD 127* /night
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Booking.comUSD 131
EmbassySuites.comUSD 131
AMOMAUSD 258
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Prices are for 1 room, 2 adults
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