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Embassy Suites by Hilton West Palm Beach Central

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Embassy Suites by Hilton West Palm Beach Central
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1,075 Reviews from our TripAdvisor Community

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Atlanta, Georgia
Reviewed yesterday NEWvia mobile

Pros: - Friendly staff - Clean, newer rooms - Great breakfast buffet - Comfortable beds - Nice gym Cons: - Thin walls This is an excellent example of what an Embassy Suites can and should be. The front desk clerk acknowledged status at check in and provided a gift bag with water and snacks. The room was clean and the...

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Helpful?
Thank Mustangcop
Centerville, Minnesota, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

I am a huge fan of Embassy Suites and stay wherever I can find one when traveling. This particular Embassy was perfect for a nights stay prior to our flight home from Palm Beach the next day. It is literally like 2 miles from the airport, if that and right down the road from the car rental return area. We...

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Helpful?
Thank Jenn B
About Hotel's Favourite Review
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Dear Jenn. We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the West Palm Beach area.

Miami, Florida
Reviewed 5 days ago NEW

1st off, best check-in service ever. Gave me a mini card with time frames of breakfast and HAPPY HOUR THAT WAS FREE! Bartenders were great and fast not to mention hilarious! I didn't have to leave the hotel because the food choices at the resturant was GREAT!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank valeriebC8062FY
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great review. We...

South
Reviewed 1 week ago

The hotel itself was nice, as others have said close to the airport. Since I do not hear , did not hear the planes take off. But could see them from the hotel rooms window. There were a couple of places where the service fell down: In the restaurant on Friday night not enough servers on duty and short bartenders...

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Helpful?
Thank feather_7
Management response:

Hello, Thank you for staying with us recently and providing us with feedback. We regret to hear that your stay was not perfect. We will use your feedback as a tool to improve our services, as we are always committed to continuous improvement. We hope that you will consider returning in the future, and allow us another opportunity to exceed...

Fredericton, Canada
Reviewed 1 week ago

Stayed here for proximity to airport and suite option. Shuttle will take you to the downtown area for eating and shopping (I think) which is nice. Airport shuttle was on time and got us there in lots of time. They also did boxed breakfasts for us as we left before the breakfast started. Nice bonus. If you have an early...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank OriginalShoon
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Thank you for your feedback regarding your recent stay at Embassy Suites West Palm Beach. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!

A TripAdvisor Member
Level Contributor
114 reviews
14 hotel reviews
11 helpful votes
Reviewed 1 week ago via mobile

Try and stay here every visit. Great staff. Food is great and lots of space. A little dated but homely. Free parking and the gym is ok. Rooms are nice and big and have a microwave for the pizza breakfast.

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Thank A TripAdvisor Member
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to your return.

New York City, New York
Reviewed 1 week ago

We have stayed here twice in the past month and each time had a wonderful experience. We had 1 bedroom suite (corner room) which we paid extra for but worth it. They have complimentary happy hour in the evening and a complimentary buffet breakfast in the morning.

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Helpful?
Thank Pat F
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Pat, I am so glad to read that you enjoyed your stay at our property. We understand there are many options, and are thankful you chose our hotel. We strive to be the best quality hotel at a reasonable price that our customers love. We would love to see you again soon.

Silverdale, WA
Reviewed 1 week ago

Nice room on 14th floor. Clean property, well maintained, friendly staff. Very convenient to car rental lots for dropoff or pickup. Hotel offers a reliable shuttle service to the airport. My only complaint is that I have stayed here twice now, and both times the breakfast service started late. Not a huge deal, but if you had an early flight...

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Helpful?
Thank tnjallen
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Thank you for reaching out and sharing your recent experience. We pride ourselves on providing unparalleled stays for our guests, so we are pleased that you found both comfort and convenience during your stay. We appreciate your loyalty and hope to serve you again and will strive to make your next stay five stars.

Charleston, South Carolina
Reviewed 2 weeks ago

Beautiful hotel in great location. Last minute booking and rate was excellent with AARP discount. Room clean and comfortable and musky orders. Quietest air conditioner ever. Breakfast exceptional and free! Most comfortable mattress I have slept on in a hotel.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank D4055WJsusanw
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the West Palm Beach area.

Dallas, Texas
Reviewed 2 weeks ago

Very nice and clean hotel. Reception staff is very helpful. Complimentary breakfast and Evening snacks and drinks are very nice. No other hotel offer evening snacks and drinks. Hotel is very close to the PBI airport.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 306nisaj
General M, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this review

Thank you for your great review. We are glad that you enjoyed your stay and the location. We are proud of our staff for taking good care of you. We appreciate your business and look forward to your return.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites West Palm Beach - Central features an ideal location, award-winning service, and first-class amenities to stand out as one of the top West Palm Beach hotels. Situated just off I-95, less than five-minutes from West Palm Beach Airport, this prime location offers easy access to the Kravis Center, many of south Florida's finest beaches, and CityPlace where you can enjoy the area's best shopping and dining experiences. Guests will be greeted with a warm welcome and friendly smile as they check into spacious guest rooms highlighted by stylish decor, 37" flat-screen TVs, free WiFi, and select suites with walkout balconies. The onsite Atrium Restaurant provides a delicious menu of American favorites prepared with the freshest local ingredients for breakfast, lunch, and dinner, and guests can unwind with a signature cocktail or a craft beer from the Atrium Lounge. Maintain your active lifestyle in the 24-hour fitness center or on the outdoor tennis courts, spend the afternoons soaking in the Florida sun by the outdoor pool, and relax in evening in the dry sauna or whirlpool tubs. With over 18,000 sq. Ft. Of flexible event space, this is also an excellent venue for hosting business meetings, corporate conferences, and weddings. The Embassy Suites West Palm Beach hotel has a premier location and the perfect combination of amenities to make it the best choice for your next business trip, family vacation, or weekend escape to West Palm Beach, Florida. ... more   less 

Additional Information about Embassy Suites by Hilton West Palm Beach Central

Address: 1601 Belvedere Road, West Palm Beach, FL 33406 (Formerly Crowne Plaza West Palm Beach)
Region: United States > Florida > West Palm Beach
Price Range: $198 - $559 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton West Palm Beach Central 3.5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com and Priceline so you can book your Embassy Suites by Hilton West Palm Beach Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites West Palm Beach - Central Hotel West Palm Beach
West Palm Beach Crowne Plaza
Embassy Suites By Hilton West Palm Beach Central Florida
Hotel Style:
#3 Business Hotel in West Palm Beach
#4 Family Hotel in West Palm Beach
#4 Romantic Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton West Palm Beach Central staff and other travellers.
17 questions
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Fort Myers, Florida
2 months ago
over a year ago
Nottingham, United Kingdom
Mandeville, Louisiana
27 days ago

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Questions? Get answers from Embassy Suites by Hilton West Palm Beach Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No real views, maybe pick a room facing east for a nice sunrise.”
 of 5 bubbles tnjallen, 17 Mar 2017 | Read review
“Just be sure you are booking a suite if that is what you want.”
 of 5 bubbles W8049IPannam, 7 Mar 2017 | Read review
“Lock the bathroom door when you are in the shower!”
 of 5 bubbles 140TAMMYD, 11 Jan 2017 | Read review
“All rooms are equal”
 of 5 bubbles 2evelynr, 21 Dec 2016 | Read review
“We always go for the corner rooms”
 of 5 bubbles eb284, 12 Dec 2016 | Read review
5 of 5