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Courtyard by Marriott West Palm Beach

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Traveller (53)
Room & Suite (31)
Pool & Beach (6)
Overview
  • Excellent36%
  • Very good32%
  • Average18%
  • Poor8%
  • Terrible6%
Travellers talk about
“chocolate bar”(6 reviews)
“front desk”(52 reviews)
“small balcony”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3 Star Hotel
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Offers from Courtyard by Marriott West Palm Beach
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Offers from Courtyard by Marriott West Palm Beach
Special Offer: Member Rates
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (264)
There are newer reviews for Courtyard by Marriott West Palm Beach
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All reviewschocolate barfront desksmall balconybusiness parkbreakfast includedoffice parkwest palmbusiness tripcracker barrelhotel staffoutdoor poolking suitewould stay againbistroterrencehousekeepinglaptop
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41 - 45 of 234 reviews
Reviewed 16 February 2017

The room was very clean and staff helpful, even at 1 am. Price is a little high for the neighborhood and the fact that you don't get breakfast included. Due to a delayed flight, I requested a very late checkout and was cheerfully accommodated. I...More

Thank WashDepot
Response from 677andreaA, General Manager at Courtyard by Marriott West Palm BeachResponded 16 February 2017

We are happy to have meet your needs and look forward to your return.

Reviewed 15 February 2017 via mobile

I travel a lot and always stay at Marriott properties because they have the best beds, clean and safe. I've never had a bad stay until here. The hallway smelled like death. The front office staff seemed like I was bugging them. I accidentally forgot...More

Thank OroValleyArizona
Response from 677andreaA, General Manager at Courtyard by Marriott West Palm BeachResponded 16 February 2017

You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns...More

Reviewed 14 February 2017

No microwave or Complimentary breakfast or coffee. For the amount you pay for the room, you would think they could at least offer complimentary coffee each morning. But no, if you want coffee, you have to pay the Starbucks prices or nothing! 😡😡😡😡

Thank Boomer D
Response from 677andreaA, Manager at Courtyard by Marriott West Palm BeachResponded 15 February 2017

Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. Thanks for sharing your thoughts

Reviewed 14 February 2017

We wish we would have had more time here since the property was very nice. The outdoor pool and surrounding area looked lovely. We were upgraded to a King Suite and it was very nice as well. Just an overall clean place with nice food...More

Thank Carrie S
Response from 677andreaA, Manager at Courtyard by Marriott West Palm BeachResponded 15 February 2017

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area

Reviewed 5 February 2017 via mobile

In our room, 216, we could tell someone had been smoking. The smell was still in the drapes. We sat on the balcony for a bit, then smelled someone smoking close by, so obviously they do not enforce the non-smoking rule. Smokers probably figure they...More

Thank Tom B
Response from 677andreaA, General Manager at Courtyard by Marriott West Palm BeachResponded 6 February 2017

Thank you for taking the time to share your recent experience at the Courtyard West Palm Beach with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Bar/Lounge
Heated pool
Details
Price range
USD 98 - USD 215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in West Palm Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 98 - USD 215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in West Palm Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (53)
Room & Suite (31)
Pool & Beach (6)
Dining (1)
Questions & Answers
Ask a question
Dawn G
12 January 2018|
AnswerShow all 3 answers
Response from Hathaway0715 | Reviewed this property |
about a 10 min drive.
0
Votes
katlynnbeal
21 June 2016|
AnswerShow all 4 answers
Response from 677andreaA | Property representative |
Yes
0
Votes
Deborah W
3 August 2015|
AnswerShow all 2 answers
Response from Jslat1 | Reviewed this property |
I'm not sure Rapids was in walking distance.... I didn't see a waterpark. I would call hotel and ask
0
Votes
Room Tips
"Go elsewhere"
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"Dont stay. Find another hotel."
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"Choice a room that overlooks the pool with a balcony"
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"I overheard the front desk saying all the rooms are the same so I guess all my layout concerns exist in all..."
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