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Extended Stay America - Tampa - Airport - Memorial Hwy.

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Extended Stay America - Tampa - Airport - Memorial Hwy.
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239 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Reviewed 3 weeks ago

This was my second stay at this hotel. I stayed for business and leisure for 5 days. Staff is always friendly. Rooms are all "suites" so they are bigger than most Extended Stay Americas. Room was nice and clean as it was before. Hands down the best value in the area. Rarely will I go out of my way to...

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Helpful?
Thank Db12284
00esa, Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for your stay once again at Extended Stay America - Tampa - Airport - Memorial Hwy. and for taking the time to review our hotel. We are happy that you liked our friendly associates, affordable rates and your clean room as well. However, we are sorry for the isolated incident that you encountered with our services and the...

florida
Reviewed 3 weeks ago

This is a great place to stay ONLY if you need a place for a week or more and you can't afford anything else. The rooms are cleanish and the bed is comfortable. The breakfast is very basic, coffee and a granola bar. The fitness room is kind of a joke. I was there for 4 nights, and on the...

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Helpful?
Thank floridatraveldad
00esa, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for taking the time to share your review with us. Please accept our apologies regarding the negative experience you had during your stay at our hotel. We work hard to provide our guests with a pleasant experience, and obviously we fell short of this. Thank you for bringing the in-suite unwanted guest situation to our attention. We will...

Reviewed 27 October 2016

I chose this extended stay based on the ratings and I knew the manager from the last property at Spruce Street-I should have stayed at Spruce Street instead. I even thought of staying here long term while doing medical rotations and glad I have found something else more luxurious at the fraction of the cost. Right from the start, the...

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Helpful?
Thank Knighttravelmd
00esa, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Upon hearing any information about potential bugs we immediately take action as we take these comments very seriously. Our management team is trained to detect such activity and are proactive to check our suites on a regular basis. While we believe this is an isolated incident, we thank you for letting us know so we could have our pest control...

Atlanta, Georgia
Reviewed 24 October 2016 via mobile

This hotel on 4811 Memorial Hey, Tampa...the staff very friendly and helpful. The hotel can be kept a lot cleaner especially, the pet hotel on 3rd floor and the guests allowing their pets to use bathroom, in hallway and outside in rear parking lot; yes killed a roach! Never heard of housekeeping, on certain days, either. The kitchen and bathroom...

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Helpful?
Thank Di G
00esa, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for the feedback about your stay with us. Although you liked our associates, please accept our apologies for failing to provide the level of cleanliness in your room and for the inconvenience this caused. I have discussed your comments with the team to make sure that they are following cleaning and inspection procedures. We will make adjustments so...

Reviewed 15 October 2016

Unbeknownst to me, a co-worker booked us two rooms at this hotel. When he said it was an ESA I shuddered because I had a previous ad experience at one. The best part was the bathroom and the empty roll of toilet paper. Clearly th bathroom was either not cleaned Or whoever cleaned it didn't care that much because all...

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Helpful?
Thank Panflex
00esa, Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for your feedback. It is disappointing you were not able to provide us with a better rating. Please know we have strict quality control standards which are meant to prevent a situation such as the toilet paper not being refilled in your room from occurring. We understand our guests have multiple hotel choices, which is why our mission...

Orlando, Florida
Reviewed 10 October 2016

Overall the room was clean and very comfortable. The front desk and maintenance staff were very friendly and helpful. There were a couple of small issues that arose, but the staff took care of them quickly.

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Helpful?
Thank cf52266
00esa, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for posting your five-star review of Extended Stay America - Tampa - Airport - Memorial Hwy. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests....

Reviewed 9 October 2016 via mobile

Very dirty. Dog food left on the floor. Doesn't even look like room was cleaned before moving in . Musty and room smelled like cigarettes despite being non smoking. Stains on the floor. The plastic couches were visibly dirty ( not stained) . I would not recommend this hotel. They allow dogs then don't pick up after them

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Helpful?
Thank akcurc
00esa, Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for your feedback. It is disappointing you were not able to provide us with a better rating. Please know we have strict quality control standards which are meant to prevent a situation like yours from occurring. We understand our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable suites at an affordable...

Gallatin, Tennessee
Reviewed 5 October 2016

Had trouble with key several times. Girl at front desk wasn't very professional. Toilet paper holder was broken. Sink was clogged. No hair dryer in room. They took one from another room to give me. Hallways smelled horrible! I will never stay at another Extended Stay America again!

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Helpful?
Thank Vickie520
00esa, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for the constructive comments. I sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again....

Reviewed 4 October 2016 via mobile

The location is the best part very close to anything and everything that tampa truly has to offer. Easy highway access as well as very easy navigational place to get to and leave from. If a football game stadium is literally 10 min away

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Helpful?
Thank Matthew G
00esa, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for writing such a wonderful review of our hotel. We appreciate your nice comments about our convenient location, and we are so glad this contributed to making your stay a great one. All of us here at Extended Stay America - Tampa - Airport - Memorial Hwy. appreciate your business and look forward to seeing you again. Have...

Cullen, Virginia
Reviewed 2 October 2016 via mobile

My first impression was not the best as I made my way down the hall and heard a dog howling and smelled everything from urine to smoke. I must admit that my room was clean and the queen bed slept good. The walls and ceilings are paper thin and you can hear people flush the toilets in the next room...

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Helpful?
Thank hearingsofficer
00esa, General Manager at Extended Stay America - Tampa - Airport - Memorial Hwy., responded to this review

Thank you for staying at our hotel and for the constructive comments. Although you got a good night's sleep, we are truly sorry for the problems you encountered while here and for the inconvenience it caused. We are working to remedy the issues you mentioned so the next time your stay will be absolutely perfect. You are a valued customer...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Airport Transportation

Additional Information about Extended Stay America - Tampa - Airport - Memorial Hwy.

Address: 4811 Memorial Hwy, Tampa, FL 33634-7515 (Formerly Extended Stay Deluxe - Tampa Airport)
Region: United States > Florida > Tampa
Price Range: $113 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Tampa - Airport - Memorial Hwy. 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Extended Stay Deluxe - Tampa Airport Hotel Tampa
Extended Stay Tampa
Tampa Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Tampa - Airport - Memorial Hwy. staff and other travellers.
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Questions? Get answers from Extended Stay America - Tampa - Airport - Memorial Hwy. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to call day of for any requests.”
 of 5 bubbles Db12284, 16 Nov 2016 | Read review
“non-smoking rooms, but the corridors always smelled smoky”
 of 5 bubbles floridatraveldad, 12 Nov 2016 | Read review
“Floor damaged in room 208 -- dangerous metal exposed.”
  • Damage to floor in Room 208 that caused foot injury.
 of 5 bubbles kayc705, 29 Sep 2016 | Read review
“Room on the ground floor was good”
 of 5 bubbles heavenlyspices, 16 Aug 2016 | Read review
“We had a complimentary upgrade room that was newly remodel and very spacious.”
 of 5 bubbles Stevek13cz, 11 Aug 2016 | Read review
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