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Loved it I really enjoy the stay . Felt like family and very convenient stay specially if you have kids . Rooms have kitchens witch is a plus if you staying for a while . Everything is very close by. Pool is very clean and...More
Thank Xiomara A
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - N. West Shore Blvd.Responded 17 September 2018
Xiomara, thank you for being our guest at Extended Stay America. It’s a pleasure to know you loved your well-equipped suite and enjoyed your time at our pool. We appreciate your feedback and look forward to welcoming you and your family back soon.
I parked my car here for airport parking Sept 6, 2018. Upon return after 5 days, had to wait for shuttle for 1 HOUR! This was totally unacceptable. The shuttle driver says "No one called him for pick-up". It is up to the front desk...More
Thank JOY W
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - N. West Shore Blvd.Responded 14 September 2018
We cannot apologize enough for the poor service you received from our front desk associate. Your comments have prompted with our team to redouble training efforts so we can be sure to meet the high standards you should always expect from us every single stay....More
We arrived on a Saturday and no room had been assigned. We waited a bit a they found us a room. We asked for dishes and stuff lady at desk said we would have to come back. I went back 3 hours later still no...More
Thank Sandy A
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - N. West Shore Blvd.Responded 12 September 2018
We sincerely apologize for the difficulties you encountered while you were here and regret that we couldn’t deliver a perfect stay of your desire. Your feedback holds a lot of importance as it highlights areas of improvement, so it has been discussed with the concerned...More
Stay anywhere else. Booked for one night to catch an early flight from TPA. Lobby was dirty and I should have left right then. Turns out German roaches were everywhere in the room. Lost major points with my wife for booking here. Avoid.More
Thank Bill L
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - N. West Shore Blvd.Responded 1 September 2018
Bill, we sincerely apologize for the cleanliness issue you experienced in your room. Although we have regular pest control service in our hotel, we are sorry for the roaches in your room. Our pest control provider has serviced the hotel, and we are working to...More
We pulled into the driveway which the hotel shares with the Gentlemans club. We checked in and they did not have our correct room. We booked a double and they had a single only - there was a line of people around us with the...More
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - N. West Shore Blvd.Responded 25 August 2018
We sincerely apologize for the reservation issue you encountered at the time of check-in and that our propery fell short of your expectations. Your comments have been discussed with the concerned teams, and we are reviewing our procedures to ensure these issues don't happen again....More
Response from digetydog2004 | Reviewed this property |
I am noot sure of the shuttle hours. As for long term parking, I'm not sure of that either. I can tell you I saw several vehicles being towed away because they didn't display one of their parking permits.