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The Westshore Grand, A Tribute Portfolio Hotel, Tampa

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#35 of 162 Hotels in Tampa
GreenLeadersBronze level
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1 room 2 adults 0 children
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The Westshore Grand, A Tribute Portfolio Hotel, Tampa
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1,416 Reviews from our TripAdvisor Community

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There are newer reviews for The Westshore Grand, A Tribute Portfolio Hotel, Tampa
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Showing 1,349: English reviews
Lansing, Michigan
Reviewed 1 week ago via mobile

I have been a Priceline.com customer for 10 years. 20 plus reservations. The Westshore Grand is by far the worst experience we have had by a mile. Checked in and were given a room that was a full size bed--didn't know they even had full size beds in hotels anymore. When we expressed concern the manager Teyja came over and...

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Helpful?
Thank Tim G
Sinetia J, Guest Relations Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

Dear Tim G, First and foremost, please accept my sincerest apologies for the unsatisfactory experience you had during your time with us. Please know that what you describe here is not the level of service expected of our employees and our product. You are right to expect better service from us, and we are disappointed to hear that we were...

GR
Reviewed 2 weeks ago

Great room on 9th floor, Great night stay. Clean room, walking distant to mall, eateries and Walgreen. Shula's restaurant inside. Great sitting/walking areas. Bit slow check in. Friendly/ helpful staff. 10.00 shuttle service to pier or airport each person. Beautiful Hotel, will stay again

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Thank IslandSunkissed
Hermantown, Minnesota
Reviewed 2 weeks ago via mobile

We stayed two nights at this hotel and were very pleased. Bed was very comfortable, bathroom was clean, and the hotel is located near several attractions in the area including the airport and river walk. While there is free parking in the ramp we especially appreciated the additional parking available for high profile vehicles outside the ramp for our double...

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Thank Mimi201
Memphis, Tennessee
Reviewed 2 weeks ago

Beautiful facility, beautiful room, great fitness center, easy access to the business center and a great little coffee stand. Our visit was terrific and Sinetia at the front desk was very helpful with all our questions and needs. This hotel is centrally located to great restaurants and shops. There is also a Shula's located in the hotel. We would definitely...

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Thank Mary B
Reviewed 2 weeks ago

Beautiful Meeting Space. Shout out to Barbara Berger in Catering who helped me get an issue resolved. There was a meeting next door, which was a little noisy. Staff was very nice and food was delicious.

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Thank Meredith S
Raleigh, North Carolina
Reviewed 2 weeks ago via mobile

Unfortunately this was one of the worst SPG stays I've had. The hotel was very understaffed. It took forever to get my car from valet parking. Upon check in I asked for a refrigerator to store my breast milk and the hotel could not accommodate me. I was never emailed a receipt and when I called to get a copy...

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Helpful?
Thank nq93
Teyja P, Guest Relations Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

Dear nq93, First and foremost, we are sorry to hear that you were not fully satisfied with your overall stay with us at the Westshore Grand Hotel and would like to apologize for not fully exceeding your expectations. We are extremely disappointed that the service you received fell below both your expectations and our standards. All of your comments will...

Boca Raton, Florida
Reviewed 2 weeks ago via mobile

I've stayed at this location many times now and I can't boast enough about the staff. Cindy Souverain has been my go to and really goes above and beyond the required duties of the staff. The hotel itself is very beautiful. Well kept and pleasing to the eye. Out of the many locations I've stayed at in this area, this...

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Thank crystalpH1679SR
Pittsboro, North Carolina
Reviewed 2 weeks ago

I stayed at the Westshore Grand (which was "The International" last time I was here) in March of 2017 on a business trip. I commonly stay at another hotel just around the corner from this one, but this time that hotel was booked, so my (former) second choice was where I stayed. First I will say that the room was...

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Helpful?
Thank bzkarasek
Teyja P, Guest Relations Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

Dear bzkarasek Thank you for writing to us and giving such a comprehensive review. From reading your comments I can understand entirely your disappointment with your most recent stay here at The Westshore Grand Hotel. I certainly don’t want to find excuses for certain areas that should have been operating more smoothly. It is always of utmost important to us...

Reviewed 3 weeks ago via mobile

Stayed here for two nights then after a cruise a further six nights. Very comfortable, beds high, I had to climb on, soft and very good. Big flat screen tv, plenty of storage, big fluffy towels and robes. Friendly staff and very convenient to many amenities. Would definitely stay again. Couple of hints for future guests. Out front door turn...

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Thank Liz A
reading pa
Reviewed 3 weeks ago via mobile

Beautiful hotel with impeccable service and great amenities ! Wifi a bit pricey but beautiful gym and rooms more than make up for it. All personnel were extremely pleasant and helpful ! Booked for two nights !

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Thank Susan B

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Shula's Steak House
Shula's Steak House
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, The Westshore Grand, A Tribute Portfolio Hotel, Tampa is just minutes from the airport, within walking distance to shopping and centrally located to all area attractions including Busch Gardens, Raymond James Stadium, the Florida Aquarium, the St Pete Times Forum and the beautiful gulf coast beaches. Here is where excellence truly is the standard. The hotel features a rooftop swimming pool with spectacular views of Tampa Bay, complimentary Internet access, a fully-equipped fitness centre, 24-hour in-room dining, 'In the Know' Concierge services and the award winning Shula's Steak House. ... more   less 

Additional Information about The Westshore Grand, A Tribute Portfolio Hotel, Tampa

Address: 4860 West Kennedy Boulevard, Tampa, FL 33609 (Formerly InterContinental Hotel Tampa)
Region: United States > Florida > Tampa
Price Range: $168 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westshore Grand, A Tribute Portfolio Hotel, Tampa 4*
Number of rooms: 323
Reservation Options:
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Also Known As:
Intercontinental Tampa
Hotel Style:
#6 Luxury Hotel in Tampa
#15 Green Hotel in Tampa
#34 Romantic Hotel in Tampa
#41 Business Hotel in Tampa
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Questions & Answers

Here's what travellers have asked, with answers from The Westshore Grand, A Tribute Portfolio Hotel, Tampa staff and other travellers.
17 questions
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Questions? Get answers from The Westshore Grand, A Tribute Portfolio Hotel, Tampa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a city view room or one that looks out on Tampa Bay (from a distance)”
 of 5 bubbles svopatek, 25 Mar 2017 | Read review
“Rooms away from the elevators like ours is recommended”
 of 5 bubbles floridanuptials, 20 Mar 2017 | Read review
“Smile and ask for a nice room. The staff will try to help.”
 of 5 bubbles newadventure53, 20 Mar 2017 | Read review
“The pool is on the 9th floor”
 of 5 bubbles , 17 Mar 2017 | Read review
“Avoid rooms near the central bank of lifts (elevators for US!!!)”
 of 5 bubbles peterw373, 17 Mar 2017 | Read review
5 of 5