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DoubleTree by Hilton Hotel Tampa Airport - Westshore

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DoubleTree by Hilton Hotel Tampa Airport - Westshore
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507 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Tampa Airport - Westshore
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Showing 503: English reviews
Burnsville, Minnesota
Reviewed 3 weeks ago

Representative promise things and don't deliver. Desk clerks are rude. Customer service needs improvement. You have to use one common microwave in the lobby. You have be put on a list to have a refrigerator in your room unless you book a suite.

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Helpful?
Thank Brorose
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Please accept our sincere apologies for any inconvenience that you encountered while with us. We are always looking for new ways to improve and will certainly address your feedback with our management team. We hope we can welcome you back to provide you with the 5-star stay you deserve as our valued guest.

Burlington, Canada
Reviewed 4 weeks ago

We had been to this hotel a few times in the past several years for a convention. It is nice and clean and the staff is friendly. The convention rooms are spacious.The warm cookies they handed us at the registration desk were always a welcome and friendly reminder. The hotel shuttle took us to the close by shopping mall and...

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Helpful?
Thank 88cat88
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

It was a pleasure to welcome you back to the DoubleTree by Hilton Hotel Tampa Airport – Westshore, and we're happy to read that we met your expectations in several areas of your stay. We do, however, apologize for the length of time you waited for our airport shuttle. Thank you for sharing your experience with us, we hope to...

Princeton, New Jersey
Reviewed 4 weeks ago

I am a Hilton Honors Gold member so usually try to find a Hilton. We got a really good rate here ($116 per night). We were upgraded to a Junior Suite. The hotel was fine if a bit odd. It is very large and the room was quite a distance from the lobby. The room was clean, bed OK if...

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Helpful?
Thank CBK780
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

It was a pleasure to have you as our guest and we are happy to read that we were able to meet your expectations in several areas of your stay. As a loyal Hilton Honors member, your feedback is invaluable to us and we greatly appreciate that you’ve taken the time to share your insights. We would like the chance...

Fort Lauderdale, Florida
Reviewed 4 weeks ago

I stayed for 3 nights Fri-Sun for my drill weekend. I usually stay on base but for whatever reason it was booked this month so the base put me up at the Double Tree. I had been to the property before, specifically in Players Sports Bar as well an for a holiday party. The hotel is nice, rooms are clean...

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Helpful?
Thank jpgarvin
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

It was a pleasure to welcome you back to the DoubleTree by Hilton Hotel Tampa Airport – Westshore and we appreciate your insights following your recent experience. Please accept my apologies for any inconveniences that you experienced with our elevators, as well as our on-site parking. It seems that we missed the mark to truly impress you this time around...

Saint Augustine, Florida
Reviewed 5 weeks ago

This is an older hotel, but it has been well maintained. I found the room comfortable, the gym was above average, and I really thought the breakfast was great. My only issue wads that the parking situation was a nightmare. I stayed two nights last week. I arrived Wednesday around 6 PM. The parking lot was completely full and the...

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Helpful?
Thank Jeffrey Z
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for reaching out and sharing your experience with us. We can completely understand your frustration for the inconveniences that you experienced with our parking. I will pass your comments along to the appropriate members of my team to see how we can improve upon this in the future to ensure a better experience the next time around. I’m...

immokalee, United States
Reviewed 5 November 2016

Could be a great property but found dirty underwear on floor of room and broken glass on bathroom floor. Property looks tired but has great potential with a little TLC. Employees courteous but could have done more when my problems were brought to their attention.

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Helpful?
Thank Aliese P
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for sharing your review and we apologize that not everything was up to par. We strive to provide a clean and comfortable experience for our guests and regret that was not the case. Your comments have been shared with our staff so we can take care of these issues in the future. It is our hope you will...

Dayton, Ohio
Reviewed 2 November 2016

The employees were very accommodating and friendly! Very nice rooms They were under construction during my visit, but that did not cause any problems. We arrived early and had to wait a bit for a room because they were full to capacity the night before, they suggested we go to lunch and we came back to our rooms being ready,...

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Helpful?
Thank heavenlyyoyo
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Our team strives to provide guests with the utmost in care and consideration, and we couldn't be happier to learn this was exactly the what you received. Thank you for your patience when waiting for your guest room and for sharing your experience with us. We'd love to welcome you back to the DoubleTree by Hilton Hotel Tampa Airport –...

Palm Coast, United States
Reviewed 1 November 2016

An unsatisfactory hotel experience! For this price point among competing hotels this experience bottoms out. Maintenance of rooms is below expectations and management's concern for these issues is non-existent. Also this survey is redundantnand tedious.

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Helpful?
Thank Wm M
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Guest satisfaction is important to our management team as we strive to provide a memorable experience for each guest we welcome. We do, however, regret that your time with us missed the mark. Thank you for the feedback, we hope you'll give us another chance to impress you.

London, England, United Kingdom
Reviewed 1 November 2016 via mobile

First off. Don't stay here if you like a quiet room. The I75 is right outside and very noisy even with the reinforced windows. Room size and quality was good and staff was friendly. I tend to go with Hampton Inn normally for the breakfast and staff but found that the Hilton staff were also friendly just a little more...

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Helpful?
Thank Emma C
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We were happy to read that you enjoyed our accommodations, central location and the friendly service from our staff. We do, however, regret if the outside noise disturbed your rest in any way. Thank you for taking the time to share your feedback. We hope you'll think of us again the next time you plan a visit to Tampa!

Orlando, Florida
Reviewed 1 November 2016

We got a great rate less than $100 on a Saturday night so we decided to stay at this Hilton brand location in our quest to keep Diamond status in 2017 with 30 stays in 2016. The room I had chosen on pre-checkin was not ready, but Patricia (Patrice, je pense) from Bordeaux at the front desk went above and...

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Helpful?
Thank BerlinG-ParisF
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Nothing gives us greater pleasure than to hear our guest enjoyed their experience with us. Thank you for pointing out the many features that made your time so enjoyable including the friendly service Patricia provided. We know she will be thrilled by your kind sentiments. We are looking forward to welcoming you back to the DoubleTree by Hilton Hotel Tampa...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Tampa Airport - Westshore is close to everything that you're looking for in Tampa Bay! Located only 5 minutes from Tampa International Airport, our Tampa hotel is an ideal choice for the business traveler, sports enthusiast, family vacation, large and small meeting, wedding or social event. Our complimentary, 24-hour airport shuttle service makes it easy and affordable to get to the hotel. The DoubleTree by Hilton in Tampa is surrounded by the Bay Area's finest dining, shopping and entertainment. We are just minutes from Busch Gardens, University of South Florida, Port of Tampa, Downtown Tampa, Tampa Convention Center, University of Tampa, The Florida Aquarium and Historic Ybor City. Award-winning Gulf Beaches and other area attractions, such as Lowry Park Zoo, Adventure Island, MOSI, Salvador Dali Museum, Tampa Bay Performing Arts Center and Tampa Museum of Art are all a short drive from the hotel.We are located in Tampa's Westshore District, Florida's largest business center and a premier destination for meetings. Raymond James Stadium, home of the NFL Tampa Bay Buccaneers and USF Bulls Football, is only 5 minutes from our doors. Steinbrenner Field, spring training home of New York Yankees is also 5 minutes from the hotel and the St. Pete Times Forum, home to the NHL Tampa Bay Lightning is a 10 minute drive. The DoubleTree by Hilton is central to all of Tampa's fine sports venues, including the Ed Radice Sports Complex. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Tampa Airport - Westshore

Address: 4500 West Cypress Street, Tampa, FL 33607
Region: United States > Florida > Tampa
Price Range: $114 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Tampa Airport - Westshore 3.5*
Number of rooms: 489
Reservation Options:
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Also Known As:
Doubletree By Hilton Tampa Airport - Westshore Hotel Tampa
Tampa Doubletree
Doubletree Tampa
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Tampa Airport - Westshore staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Tampa Airport - Westshore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 2nd and 5th floors are HHonor floors. I prefer a view of the swimming pool rather than the parking lot.”
 of 5 bubbles 88cat88, 10 Nov 2016 | Read review
“Ask for a room not on the side near the highway!”
 of 5 bubbles jpgarvin, 7 Nov 2016 | Read review
“Find another hotel that has maid service”
 of 5 bubbles ChrisKatia, 27 Oct 2016 | Read review
“Rooms overlooking the pool/courtyard are nice if there are no parties going on!”
 of 5 bubbles HawaiiLance, 17 Oct 2016 | Read review
“Choose one elsewhere”
 of 5 bubbles richardbZ3765IT, 6 Oct 2016 | Read review
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