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The good: location, free coffee in lobby, nice water view from room, polite staff. The not-so-good: no towels at pool (despite notifying), remote and phone didn’t work in room, pricey valet. No bar service at the pool (maybe in progress). I would return though.
Response from Kyle J, Front Office Manager at The Westin Tampa WatersideResponded 4 weeks ago
thank you so much for your feedback and for informing us of your concerns. We will make sure to pass this on to the appropriate departments.
I booked the hotel for the Gasparilla race 2018. It was the official hotel and offered discounts for runners. This was a very good choice - very well located, with a friendly staff and remodeled rooms. Didn't have much time for the pool and restaurants...More
Stayed at the Westin Waterside on a business trip with my husband. The staff here were very nice and helpful. Our king bed was extremely comfortable which is one of the most important things to me. I especially liked the bathroom because it had a...More
The Westin is great! Fabulous staff, good location. Wonderful views- great bed!!! Gervan at the front desk was so helpful and has a great personality! Had us smiling right away!
Excellent! We are leaving on a cruise and they have made us relax and enjoy...More
Arrived early and ate at the restaurant until check in. The front desk didn’t inform us that the 3:00 check in was not going to happen. When we ask when that was going to happen they gave my wife an attitude. The restaurant was great...More
Response from Kyle J, Front Office Manager at The Westin Tampa WatersideResponded 21 March 2018
Thank you for your feedback, I'd like to ensure this does not happen in the future and if you do not mind giving a description or name of the agent who was rude to your wife, I'd highly appreciate it.
I am truly...More