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Sheraton Tampa East Hotel

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Sheraton Tampa East Hotel
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364 Reviews from our TripAdvisor Community

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Showing 351: English reviews
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Reviewed 3 days ago NEWvia mobile

This hotel looks like it used to be nice. It has not aged well. A strange layout and in need of a overhaul. The carpet on the 3rd for has several large holes and the rooms were aged. A strange mini fridge was should under the nightstand beside the bed. The upside was the front desk staff was pleasant and...

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Helpful?
Thank cooper12
Jeff L, General Manager at Sheraton Tampa East Hotel, responded to this review

Thank you for taking the time to review the Sheraton Tampa East on Tripadvisor. I'm pleased to share that the hotel will be ongoing several remodeling projects this year which will address some of the condition concerns you mentioned. Some of the improvements will include new corridor carpeting and vinyl, guestroom carpeting and bathroom tile, a resurafaced pool patio along...

Reviewed 3 days ago NEW

We would like a two double beds facing south side (quiet). We only got a king bed and hope we could get a double bed the next day. We were told that we were only guaranteed a room, not a particular type of room. I noticed many rooms were empty and cleaned and I went to request to change the...

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Helpful?
Thank Linda S
Jeff L, General Manager at Sheraton Tampa East Hotel, responded to this review

Hi Linda, Thank you for taking the time to review the Sheraton Tampa East on Tripadvisor. I'm sorry to hear that you did not receive your desired room type during the first night, however, I'm glad that Stephanie was able to switch your rooms for the second night. Please do not hesitate to contact the front desk prior to arrival...

Ontario, Canada
Reviewed 5 days ago NEW

We rented movies here on our stay, as we had very busy days and just wanted to relax in the evening. We got charged for the 2 movies we rented but, were unable to watch do to the movie doing freeze frames, (where it stops and starts) I complained to the front desk, where they said they could check to...

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Helpful?
Thank Deb C
Jeff L, General Manager at Sheraton Tampa East Hotel, responded to this review

Hi Deb, Thank you for taking the time to review the Sheraton Tampa East on Tripadvisor. I'm sorry to hear that you experienced technical issues while watching your movies. I can understand how frustrating that must have been for you and I sincerely apologize that we did not handle this situation better for you. Please understand that we value your...

Florida
Reviewed 1 week ago via mobile

Was here for business. Had a late lunch in the cafe and the server never checked on us and I had to ask someone to find her for the check, she dropped it off and disappeared. Again I had to find someone to track her down to pay my bill. The evening highlight was the bartender when I ordered a...

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Helpful?
Thank MaggieTraveler007
Jeff L, General Manager at Sheraton Tampa East Hotel, responded to this review

Hi Maggie, Thank you for taking the time to review the Sheraton Tampa East on Tripadvisor. I'm very disappointed to hear about your recent experience with us. Offering a good night's sleep is the absolute minimum that should be provided and I'm sorry to hear that you were kept awake due to slamming doors and other noises. Please understand that...

Tampa, Florida
Reviewed 1 week ago

The Sheraton Tampa East proved to be a very pleasant surprise in many ways. The hotel is nicely appointed and easy to navigate, employing a very friendly and helpful staff. If you need to stay in this part of the county, give it a try- you will be pleasantly surprised, too!

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Helpful?
1Thank DeeDee3579
Jeff L, General Manager at Sheraton Tampa East Hotel, responded to this review

Thank you for taking the time to review the Sheraton Tampa East on tripadvisor. I'm glad to hear that we were able to exceed your expectations and that you found our staff to be friendly and helpful. We hope you will have the opportunity to return as the hotel will be undergoing some remodeling projects in the near future. Some...

Orlando, Florida
Reviewed 1 week ago via mobile

The staff at restaurant was rude. Our vehicle was broken into and the manager Stephanie was rude and could care less. Didn't try to help or even apologize. Was told it's not their problem signs are posted.

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Helpful?
Thank shortmierda4
Jeff L, General Manager at Sheraton Tampa East Hotel, responded to this review

Thank you for taking the time to review the Sheraton Tampa East on Tripadvisor. Providing any of our guests with a poor level of service is simply not acceptable and on behalf of our entire team, please accept our deepest apologies. I'm very sorry to hear that your vehicle was broken into and that we failed to offer you more...

Daytona Beach, Florida
Reviewed 2 weeks ago

was suppose to have a king size bed when we walked into the room it was two queen sized beds , the room was not cleaned was a dirty mess , bathroom sink was nasty sugar crystals on the table used toilet paper on the floor between the beds, sheets were dirty safe would not open, it took two days...

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Helpful?
Thank Donna K
Malden, Massachusetts
Reviewed 2 weeks ago via mobile

A few friends and myself stayed at this hotel for the weekend. The staff were top of the line nice and very helpful. The hotel was very clean and the food was great! We are looking forward to staying at this hotel again!

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Helpful?
Thank jacspayne
Reviewed 3 weeks ago

Our stay here was amazing. From the second we walked into the lobby and checked in, to the second we left, we were happy. The staff was so kind and helpful, the gym was awesome, and the food was amazing. Not to mention the most comfortable bed I have ever slept in.

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Helpful?
1Thank Kelsey C
Marco Island, Florida
Reviewed 22 January 2017

Property OK with routine maintenance declining. Service lacking! On last visit I was put in a room that had inoperable lights in the bathroom, I was then moved to another room that was facing toward traffic noise - even though I had clearly requested a quiet room location for sleeping. I have used this hotel repeatedly over last few years...

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Helpful?
1Thank GEHW

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Tampa East Hotel is newly renovated and offers the best accommodations in the Tampa area. We are centrally located in the Sabal Park Business Center, near the Tampa Convention Center. ... more   less 

Additional Information about Sheraton Tampa East Hotel

Address: 10221 Princess Palm Avenue, Tampa, FL 33610 (Formerly Tampa East Plaza Hotel, Sabal Park)
Region: United States > Florida > Tampa
Price Range: $226 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Tampa East Hotel 3.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Crowne Plaza Tampa East Sabal Park Hotel Tampa
Tampa Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Tampa East Hotel staff and other travellers.
4 questions
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Questions? Get answers from Sheraton Tampa East Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't expect the normal Sheraton level of service at this hotel.”
 of 5 bubbles GEHW, 21 Jan 2017 | Read review
“Get a room facing the pool with Balacony”
 of 5 bubbles sonymusictony, 14 Dec 2016 | Read review
“If you can afford it, the suites are extremely nice.”
 of 5 bubbles tommie0626, 22 Nov 2016 | Read review
“Liked the club level. Spoke with guests, they were satisfied with their rooms. Each floor has vending mahines, ice machine, microwave.”
 of 5 bubbles sweetstorygirl, 12 Oct 2016 | Read review
“Don't stay there!”
 of 5 bubbles jorgeerodriguez, 6 Oct 2016 | Read review
5 of 5