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Embassy Suites by Hilton Tampa - Downtown Convention Center

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#37 of 163 Hotels in Tampa
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Embassy Suites by Hilton Tampa - Downtown Convention Center
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1,694 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Tampa - Downtown Convention Center
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Showing 1,650: English reviews
1 review
Reviewed 10 February 2016

Our stay was during a convention and hockey game. The hotel was full. Our room was clean and very nice. The customer service could improve with additional staff to meet customer needs..washcloth or blanket without calling 5 times during the day for it. Overall, we will probably stay her again since it was better our first stay but hoping next... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 736katrinai
Hunter P, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear 736katrinai, On behalf of the Embassy Suites Tampa Downtown, I want to personally apologize for the housekeeping issues you experienced during your stay. I truly understand your disappointment and I would be most appreciative if you could contact me directly for further discussions, thank you for sharing your feedback. I look forward to your next stay with us. More 

Winter Haven, United States
1 review
Reviewed 10 February 2016

Hotel was loud but this was during convention, they were at capacity yet services ran like it was 1/2 full so this created Lines for everything. Starbucks in Building GREAT but it closes before you finish Dinner 7pm. I mean what Starbucks closes at 7pm seriously! The internet in the room was so slow my pages would just time out,... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Carolina B
Hunter P, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear Carolina B, Thank you for your stay and thank you for taking the time to review our hotel. I was disappointed to learn that our hotel only merited an average review from you. We are dedicated to providing our guests an excellent experience and clearly we did not exceed your expectations. We do appreciate your valuable feedback regarding Starbucks,... More 

Level Contributor
52 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 February 2016 via mobile

Stayed with my family here at Embassy over the weekend and were very pleased. The hotel is beautiful, the staff is friendly and the rooms are clean and well appointed. The main attraction for us was the beautiful view. Stunning views of the river, bay and surrounding city along with it's proximity to the Arena, Museum, Riverwalk, Trolley and so... More 

Helpful?
Thank Mike Y
Hunter P, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear Mike Y, Thank you for staying with us and for reviewing our hotel. I am glad to see that your visit was a success and that you got to experience the beautiful views of the river and bay. Our teams are committed to providing a personalized experience for all our guests and I am proud to know that our... More 

Quito, Ecuador
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 9 February 2016 via mobile

Great stay, as usual. Location this time was a plus. Very nice comfortable suites with Starbucks on site! Trolleys café was also really good. Huge building, but still the usually great customer service by Hilton. Conveniently located at walking distance of the convention center and other hotels.

Helpful?
Thank Xime72
Hunter P, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear Xime72, Thank you for your stay and thank you for taking the time to review our hotel. What a wonderful review. I would also like to thank you for your compliments regarding our great customer service and comfortable suites. Customer service is our number one goal, I am please to know you received the best. We look forward to... More 

Jensen Beach, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 February 2016

Conference room was spectacular. We stayed for the weekend for Gasperilla and had terrific time. Check in was a breeze, the bell boys were out of this world - VERY accommodating, acknowledging us from previous years. Only downfall was two of the four elevators were not working.

Helpful?
Thank Beth K
Hunter P, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear Beth K, Thank you for your outstanding review and for your stay with us. I am absolutely thrilled that your Embassy Suites experience was such a delight and that you enjoyed our bellmen, they take pride in their service. We will enjoy letting the team know you took notice and passed it along. We look forward to your return... More 

Parrish, Florida
Level Contributor
164 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 6 February 2016

This location is a great walk to Amalie Arena and convention center. Just happened to check in when a LARGE convention was checking in but we were able to handle the wait. The parking is what kept this from getting 5 stars; it is a nightmare and those workers deserve more money. We order room service since the restaurant was... More 

Helpful?
Thank casinogal
Hunter P, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear casinogal, Thank you for your stay and thank you for your first class review. I am very delighted that we have exceeded your expectations for people watching. Our team is committed to a flawless and responsive service experience for all our guests and it is your valuable feedback that let us know where we can improve.If your travels bring... More 

New York City, New York
Level Contributor
229 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 5 February 2016

This Embassy Suites is located in a quiet section of downtown Tampa. A Modern hotel which includes a buffet breakfast and a 2 hour cocktail, all rooms are suites ( hence the name) and includes a small kitchen area. Rooms are spacious and clean. Walking distance to the arena and the departure point to cruises.

Helpful?
Thank LUCKY J
Hunter P, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear 98Tahiti, Thank you for your stay and thank you for taking the time to review our hotel. I was very pleased to read your excellent review regarding our hotel, breakfast buffet and evening reception.We will look forward to your return visit. If there is anything I could do to assist, please do not hesitate to contact me directly and... More 

Miami, Florida
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 February 2016

We had a great time at this hotel. We were there for my cousin's wedding and stayed for three nights at the end of January. The room was super nice and had a great view. The baby had plenty of space to run around in the room and lobby. Having a refrigerator was great also. The breakfast was really good.... More 

Helpful?
Thank Dan Q
Hunter P, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear Dan Q, Thank you for your stay and thank you for taking the time to review our hotel. I am happy to know that we exceeded your expectations in service, and accommodations. I do apologize for the valet parking miscommunication as we strive to inform our guests guest of self parking option in the surrounding area. If your travels... More 

Orlando, Florida
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 February 2016 via mobile

Just stood in line one hour to check in for my room. There is still a line stretching across the lobby. I have stayed in plenty of hotels but this has got to be the worst experience ever. No manager in site. How does anyone run a hotel this badly? Stay away from this place.

Helpful?
1 Thank al48701
Hunter P, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear al48701, Thank you for your stay at The Embassy Suites Tampa Downtown and thank you for taking the time to review our hotel. I want to personally apologize for not meeting your expectations on this occasion. Please know that your comments regarding your check in experience has been addressed and know that this is not acceptable to the Embassy... More 

Tampa, Florida
1 review
Reviewed 3 February 2016

I love where this hotel is located because you can pick up the trolley right outside and go Channelside and Ybor City in a matter of minutes. The Convention Center is directly across the street. The nightly reception and the breakfast with the made to order omelets is excellent.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kim B
Hunter P, Manager at Embassy Suites by Hilton Tampa - Downtown Convention Center, responded to this review

Dear Kim B, Thank you for reviewing our hotel. I am honored to know that you enjoyed our convenient location, and the ease it supplies. I was pleased to know that we succeeded in your satisfaction with our breakfast and made to order omelets. I will look forward to the honor of your return visit if your travels bring you... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Connected via skybridge to the Tampa Convention Center, the Embassy Suites is the only upscale all-suite hotel in downtown Tampa. Complimentary Cooked-to-Order Breakfast and a Manager's Reception included daily. Next door to the St. Pete Times Forum for Tampa sporting events, concerts and exhibits. The Tampa Cruise Port is also close by for all Tampa cruise departures. ... more   less 

Additional Information about Embassy Suites by Hilton Tampa - Downtown Convention Center

Address: 513 S Florida Ave, Tampa, FL 33602-5419
Region: United States > Florida > Tampa > Downtown
Price Range: $183 - $548 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Tampa - Downtown Convention Center 3.5*
Number of rooms: 360
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Expedia, Priceline, Hotels.com, Travelocity and Odigeo so you can book your Embassy Suites by Hilton Tampa - Downtown Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Tampa - Downtown Hotel Tampa
Tampa Embassy Suites
Hotel Style:
#16 Green Hotel in Tampa
#30 Romantic Hotel in Tampa
#36 Business Hotel in Tampa
#43 Family Hotel in Tampa
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Tampa - Downtown Convention Center staff and other travellers.
17 questions
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Questions? Get answers from Embassy Suites by Hilton Tampa - Downtown Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is all-suite but needs to be upgraded.”
 of 5 bubbles Waltsmom, 14 Nov 2016 | Read review
“Rooms on higher floors have nice views of the bay.”
 of 5 bubbles worldtravelfreek, 3 Nov 2016 | Read review
“Get anything that ends with "02"- across from the elevators and on the right corner of the building that has great views of the water.”
 of 5 bubbles BeachMama321, 1 Nov 2016 | Read review
“Get 20th floor penthouse”
 of 5 bubbles Seethaler, 21 Oct 2016 | Read review
“Ty the Marriott or travel to St. Petersburg and stay there.”
 of 5 bubbles jkwaldon, 12 Oct 2016 | Read review
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