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All reviewsfree ice creambusch gardensice cream at nightmovie theater across the streetfront deskpresidential suitepancake machinethe general managerrecommend this hotelhotel is locatedyogurtincluded breakfastthe hotel is cleanminute driveeach morningcomfortable staybush gardens
The room was much below the standards we expected from Holiday Inn Express.The room had an unpleasant odor, number one. Number two, the mini frig did not work. Number three, the air conditioner didn't work so well. No to spread on top the bed, really?...More
Thank Tony W
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. DownsResponded 11 January 2018
Lovely day Tony W,
I'm glad you stayed at our hotel and gave us good ratings for service. I'm sorry for the mishaps in your room. I have documented and shared this with our management and maintenance crew for improvements.
Our hotel has one of...More
Your typical business hotel. There is a 7/11, few good restaurants and a cinema theatre
at walking distance.
Clean and roomy with nice and friendly
Breakfast buffet will fill you up, but in need of few more verities.
I stayed when I had recently turned 20 once and it was fine. I tried to stay a second time, just a month from being 21 and I was turned away with no decent reason why I wasn't allowed to stay. If it wasn't for...More
Response from TAMPAGMGS, General Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. DownsResponded 14 December 2017
Thank you for your review. I certainly understand your frustration and apologize for any inconvenience that we may have caused you. Each Holiday Inn Express is independently owned and operated. Assuming that you chose the exact same Holiday Inn Express on both occasions,...More
They are polite and professional here.
They have clean and nice size rooms. Pillows and beds are fluffy and comfortable. There is free breakfast starting at 6:30 am and free ice cream at
8 pm. The area is convenient with many restaurants near by. We...More
I cannot even express how wonderful every person on this staff was during a stressful natural disaster. We stayed 3 nights at this hotel because they were one of the only hotels nearby that were decent enough to take pets. The hotel manager and staff...More
Response from cej0hns0n | Reviewed this property |
When we were there, the hotel did not offer an airport shuttle. They would put you in touch with commercial shuttle companies, but they were pretty expensive. Contrary to internet listings we saw, the hotel also does not... More
When we were there, the hotel did not offer an airport shuttle. They would put you in touch with commercial shuttle companies, but they were pretty expensive. Contrary to internet listings we saw, the hotel also does not have shuttles to Busch Gardens - though it is an easy drive, you really do need a rental car to get there (unless Uber is an option - don't know about that).