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Hilton Garden Inn Tampa East/Brandon

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#10 of 163 Hotels in Tampa
Certificate of Excellence
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Hilton Garden Inn Tampa East\/Brandon
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678 Reviews from our TripAdvisor Community

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Showing 667: English reviews
Ozark, Alabama
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 days ago NEW via mobile

I'm done with Hilton Garden Inn. They are the Kmart of the hotel world. They put on a good show with all their wonderful curb appeal, but once you're at the desk, all bets are off. If you don't like to be talked down to, move on. The last time we stayed at a HGI, we questioned their ten buck... More 

Helpful?
Thank Elizabeth W
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear Elizabeth W, I'm very sorry that the breakfast options at the Hilton Garden Inn brand are not to your liking. Additionally, I regret the issues that you encountered with our accommodations. We strive to provide sincere hospitality to all our visitors and we have clearly fallen short during your stay. We value all your feedback and do take it... More 

2 reviews
Reviewed 3 days ago NEW

I have been at this hotel for several months attending meetings. I would like to put in a review for the morning dining crew. John , Stephen, Lori and Brian have been waiting on and cooking for on my group every morning and I have nothing but the best to say about them. They are attentive, polite and informative. John... More 

Helpful?
Thank David H
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear David H, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our modern hotel, friendly staff, and convenient amenities have made for enjoyable stays. I look forward to sharing your kind remarks with the team. There... More 

Southern Georgia
1 review
Reviewed 3 days ago NEW

This is a very great hotel to stay at. Prompt service, clean rooms, professional staff. You will be very pleased with your stay. Breakfast is not complimentary. That is the only problem but everything else gets a A+ rating.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank heidig458
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear heidig458, Thank you for taking the time to share your kind review. I’m glad you found our accommodations pleasant and staff friendly. We look forward to being your hotel of choice when in the area. Best, Dannialle Neville General Manager More 

Tampa, United States
2 reviews
Reviewed 4 days ago NEW

The room was perfect! We had everything we needed with plenty of space to move around. From the Beds to the Kruerig, there was nothing lacking. We loved the set up of the double room. Our 18 year old son was with us, and the room was plenty spacious for our 2-night stay. Thank you Hilton, again. Always a win!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank P4587ZGsharong
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear P4587ZGsharong, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our amenities and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host your family again on a return visit. Best, Dannialle Neville General Manager More 

Largo, Florida
1 review
Reviewed 1 week ago NEW

Patricia picked me up from the FL State Fairgrounds in a very efficient manner. When it was nearing 10PM and she had to pick someone else up, she called Emmallee and Malika to request some dinner even though I would not have made it till right after 10PM. They were wonderful and my food was ready when I got there... More 

Helpful?
Thank nancygiles
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear nancygiles, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service while visiting. Your feedback is helpful, and I thank you for taking the time to share. I look forward to sharing your kind remarks with the team. Sincerely, Dannialle Neville General Manager More 

Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Pools/Gym and open area access are one of the nice features of this hotel. Since it is close to all the business centres in Tampa it is preferred hotel for business community in Tampa. Evening cookies were a delight and water tonic was well prepared. In all had all arrangements for the comfortable stay for the team. The best part... More 

Helpful?
Thank Shiv K
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear Shiv K, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our comfortable accommodations and modern amenities while in town. There is no better compliment than a return visit, so we hope to see you again soon. Best, Dannialle Neville General Manager More 

Lakeland, Florida
1 review
Reviewed 1 week ago

We had rehearsal dinner and wedding events at the hotel and were very pleased. The service was professional and the food was excellent. The staff was very responsive - particularly Valerie who was our liaison. She made it for a special day for our son and his wife. Chuck S.

Helpful?
Thank Chuck1137
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear Chuck1137, We take pride in providing the best in quality and service, so your compliments are appreciated. I’m delighted to learn your events were pleasant. I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel. Sincerely, Dannialle Neville General Manager More 

Tampa, Florida
1 review
Reviewed 1 week ago

Wish the experience was better. I've stayed at this hotel many times in the past, so hopefully this stay is not the new normal for this facilty. The hotel was fully booked, but they should still have the basic amenities (like hot water) for their guests.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank T5988ZYangelaw
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear T5988ZYangelaw, Thank you for sharing a review about your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from past visit. The details, like hot water, definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need... More 

Charlotte
1 review
Reviewed 2 weeks ago

Great stay, I was recognized as a Hilton honor guest. We arrived early from our flight and the hotel accommodated us by keeping our bags secure until we could come back and check into the rooms. It would be nice if the hotel had a shuttle to take guest without cars, places.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank stefaniel440
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear stefaniel440, I'm so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. Best, Dannialle Neville General Manager More 

Houston, Tx
1 review
Reviewed 2 weeks ago

This is a great place to stay. The staff is extremely helpful. We have our meeting here every fall and enjoy our stay. It is nice to see most of the same employees year after year. Says a lot for the workplace.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joanna S
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear Joanna S, Welcome back! On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stays have been enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Hilton Garden Inn Tampa East/Brandon hotel is conveniently located in east Tampa, in Highland Oaks Business Park, near Sabal Park. Enjoy easy access to numerous attractions including the Florida State Fairgrounds, MIDFLORIDA Credit Union Amphitheatre and the Bob Thomas Equestrian Center. A complimentary shuttle from the hotel runs within a five-mile radius, covering numerous shopping, restaurant and entertainment venues. Unwind in a spacious guest room or suite; complimentary WiFi, and a refrigerator and microwave in every room help make you room a Tampa home on the road.The relaxed atmosphere of Great American Grill® makes the ideal venue for lunch or dinner, in addition to its famous cooked-to-order breakfast. The 24-hour Pavilion Pantry® offers snacks for your in-room microwave. Keep beers and sodas cool in the in-room refrigerator. Maintain your work-out routine in the contemporary fitness center. Refresh under Tampa sun in the outdoor pool. Hilton Garden Inn Tampa East/Brandon hotel makes an elegant venue for meetings and functions of up to 180 guests. ... more   less 

Additional Information about Hilton Garden Inn Tampa East/Brandon

Address: 10309 Highland Manor Drive, Tampa, FL 33610
Region: United States > Florida > Tampa
Price Range: $140 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Tampa East/Brandon 3*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Booking.com, Expedia, Orbitz, Travelocity, Odigeo and Priceline so you can book your Hilton Garden Inn Tampa East/Brandon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Tampa East/Brandon Hotel Tampa
Hilton Tampa
Hilton Garden Inn Brandon
Tampa Hilton
Hotel Style:
#2 Business Hotel in Tampa
#14 Family Hotel in Tampa
#16 Romantic Hotel in Tampa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Tampa East/Brandon staff and other travellers.
4 questions
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Kissimmee, Florida
3 months ago
Gulf Breeze, Florida
5 months ago
over a year ago
Gibsons, British Columbia, Canada

See all questions (4)

Questions? Get answers from Hilton Garden Inn Tampa East/Brandon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Shuttle not until 8am. I was told at booking available but did not say after 8am & had to be at Fairgrounds by 8am-Used Uber.”
 of 5 bubbles nancygiles, 27 Nov 2016 | Read review
“Corner suites are quiet and sunny”
 of 5 bubbles johnsZ5420WI, 1 Nov 2016 | Read review
“In a very quiet location, best for vacation and business!”
 of 5 bubbles gordinmalaba, 27 Sep 2016 | Read review
“I stayed on the second floor. was quiet and i slept like a baby. Very comfortable beds too.”
 of 5 bubbles arnitapdx, 25 Sep 2016 | Read review
“All rooms offer good value privacy and comfort”
 of 5 bubbles AngelBxNyc, 18 Sep 2016 | Read review
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