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Sheraton Suites Tampa Airport Westshore

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Sheraton Suites Tampa Airport Westshore
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646 Reviews from our TripAdvisor Community

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Showing 626: English reviews
Martinsburg, West Virginia
Reviewed 14 March 2015 via mobile

My husband and I crashed here for a night before our cruise the next day. The manager bumped us up to a nicer suite when she heard it was our honeymoon. All staff is helpful and friendly. The transport staff, Lou was very informative. Give that man a raise! The hotel itself was immaculately clean and the bed was very...

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Helpful?
Thank Beth T
Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Mrs. Beth T, Thank you for a positive review of our hotel after your pre-cruise stay with us. We appreciate your kind words and are glad to have been a part of your honeymoon celebrations. Louis is a great example of service excellence to our team and we consider ourselves lucky to have him with us. I'm glad he...

Pensacola, Florida
Reviewed 5 March 2015

All of the rooms are on an interior corridor that overlooks the atrium. We had 18 rooms, so the layout made it very easy for me to scan my groups doors. The buffet breakfast was great with French Toast, eggs, bacon, fruit, etc. There was ample seating in the atrium for dining. The rooms were clean and spacious. There is...

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Helpful?
Thank SRGILES
Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Ms. SRGILES, Thank you for your review of our hotel. I am glad our accommodations met your group's needs and you enjoyed our breakfast buffet. We do face some challenges sometimes and do admit that we were found wanting in terms of staffing during check in. I want to assure you that we have made some changes to ensure...

New York City, New York
Reviewed 4 March 2015

Four star my a*s. No bugs is just about the only positive thing I can say about this hotel. To save you time in reading the review, here's what you need to know: – If you want to be near the airport, its an ideal location. Very close to upscale shopping, fun suburban restaurants that us city dwellers only indulge in...

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Helpful?
1Thank samiamspeeks
Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Ms. Samantha C, Thank you for your review of our hotel. Your feedback means a lot to us as it helps us to improve. You highlighted a lot of observations on what made your stay less than memorable and I want to assure you we are making every effort to address each issue with the seriousness it deserves. We...

Boston
Reviewed 2 March 2015

We stayed here twice in the past week with previously confirmed reservations. During those stays we were impressed with how tired the rooms were, including very poor lighting and really clunky furniture. They need to do these rooms over sooner than later. Breakfast was passable - a buffet with basically plain scrambled eggs and bacon / sausage / the usuals...

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Helpful?
1Thank Indianadoc
Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Indianadoc, Thank you for your review of our hotel. I apologize your stay was not the best and you experienced some problems even before checkin. I want to assure you this is not how we handle our guests at our hotel. We will do our best to correct all the service failures and ensure there is no repeat of...

Rochester, New York
Reviewed 2 March 2015

To start, the reason we booked this hotel for our pre-cruise stay was that we could have all 5 members of our family together. What a great idea! Well...read on..... When we checked in around 5pm, our room was ready. Yeah for us. Except when we got to our room and one of the adults used the restroom and learned...

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Helpful?
1Thank Laurarobin
Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Ms. Laura Robin, Thank you for your review of our hotel and for staying with us. Your feedback is greatly appreciated and we will use it to help us improve. My staff will be taking a good look at all your concerns and we will do our best to correct all the issues. I apologize that your stay was...

New Brunswick
Reviewed 1 March 2015

We chose this Sheraton for our first night stopover. Starwood points? We arrived late and was a little concerned that the parking was completely full. Parking at the only spot directly in front of entrance? & entering were greeted by a very friendly night manager ?. When I voiced my concerns about parking I was quite surprised that he said...

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Helpful?
Thank keeperof4
Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Mr. Keeperof4, Thank you for staying with us and for your review of our hotel. I am very happy you had an enjoyable though short stay with us. It is with pleasure that I learned through your review that my late night staff took great care of our weary late night travellers. I am also happy to share that...

Tampa, Florida
Reviewed 26 February 2015

A very nice hotel, but the main thing we experienced was the incredible customer service ! They went out of their way to help. The hotel transportation took me to a location for a meeting that was completely out of their area. Have us late check out also. Again, wonderful customer service!

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Helpful?
1Thank Nancy H
Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Ms. Nancy H, Thank you for your review of our hotel. I am glad you had a wonderful stay with us and thank you for sharing your experience. Our staff takes great pride in taking care of our valued guests and I am happy they took great care of you. We look forward to welcoming you back to our...

Atlanta, Georgia
Reviewed 26 February 2015

I stayed here the night before leaving on a cruise. When I booked this hotel online, I viewed the hotel's website to see what to expect. The exterior of the hotel is nice looking and the grounds and landscaping very well-maintained. However, the actual room was another story. It was very old looking and tired. The furniture and fixtures looked...

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Helpful?
1Thank RUReadytoTravel
Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear RUReadytoTravel, Thank you for filling out a survey of our hotel. Your feedback is greatly appreciated and will be shared with our department heads so we can work on the areas that you mentioned. I do admit we have work to do and want to assure you that we will do our best to fix all the issues that...

Reviewed 26 February 2015 via mobile

Sink in bathroom had no drain, moldy coffee grounds in coffee pot, and fire alarm went off early Saturday morning because a hotel employee burned their breakfast in the break room, could not wait to leave!!

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Helpful?
3Thank marjorie w
Jeff B, General Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Ms. Marjorie W, Thank you for taking the time to complete a survey of our hotel. We value your feedback and thank you for highlighting some issues you experienced during your stay with us. I do agree with you that it's the little things that count and have shared with my team the need for us to do a...

Miami, Florida
Reviewed 23 February 2015

Needs updating real bad.... Room service hung up on my wife twice mind you we were on the 8th floor she had to go down and get breakfast the noise level was to high. Parking is terrible had to park next door. Dust every where smoking smell everywhere.

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Helpful?
1Thank Joe B
Sandra S, Front Office Manager at Sheraton Suites Tampa Airport Westshore, responded to this review

Dear Joe B, Thank you for writing a review of our hotel. Your feedback is very valuable as it is the only way we can improve. I sincerely apologize that you had a less than satisfactory stay at our hotel. All the issues you highlighted have been duly noted and have been discussed with our team. We are making every...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Suites Tampa Airport Westshore is just a short complimentary shuttle ride from the airport. We are right in the middle of the Westshore business district, off Interstate 275. ... more   less 

Additional Information about Sheraton Suites Tampa Airport Westshore

Address: 4400 West Cypress Street, Tampa, FL 33607
Region: United States > Florida > Tampa
Price Range: $193 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Tampa Airport Westshore 3.5*
Number of rooms: 261
Reservation Options:
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Also Known As:
Sheraton Suites Tampa Airport Westshore Hotel Tampa
Sheraton Hotel Tampa Airport
Tampa Sheraton
Sheraton Tampa
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Tampa Airport Westshore staff and other travellers.
12 questions
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Sarasota, United States
West Palm Beach, Florida
Cornwall Bridge, Connecticut
over a year ago

See all questions (12)

Questions? Get answers from Sheraton Suites Tampa Airport Westshore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a high floor to avoid highway noise.”
 of 5 bubbles Sharkswave, 18 Feb 2017 | Read review
“They are all just fine.”
 of 5 bubbles junglefun123, 28 Jan 2017 | Read review
“The higher floors are better.”
 of 5 bubbles damienm503, 25 Jan 2017 | Read review
“All rooms equal.”
 of 5 bubbles Puglady246, 21 Jan 2017 | Read review
“Across from the elevator would be louder, that's where I was. However the bedrooms are in the back of the suite ,away from hall noise.”
 of 5 bubbles LaurenMarie601, 16 Jan 2017 | Read review
5 of 5