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Westin Tampa Bay

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#35 of 163 Hotels in Tampa
Certificate of Excellence
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Westin Tampa Bay
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671 Reviews from our TripAdvisor Community

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Showing 646: English reviews
Orlando, Florida
Reviewed 20 May 2015

I have stayed at this Westin a few times and have never been disappointed. The staff is friendly, and the location is great. Easy to get around to various sites in the Tampa area. Hung out in Tarpon Springs for while before checking in. All rooms have a great view. Immediately off the pool deck there is a jet ski...

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Thank Captain_Deguello
Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello Captain Deguello, Thank you for your loyalty and for your kind words regarding your most recent visit. We are all very pleased to hear that you have become familiar with the area and several of the features of our hotel and the local area. We hope to see you again in the very near future and please do not...

New Hampshire
Reviewed 18 May 2015

The hotel lobby in very nice and the rooms are clean and roomy. We were barely acknowledged at check in. You do not feel welcome there. There is a mini bar fridge but no fridge for guests to use. The wi-fi is terrible even in the lobby. Wi-fi is supposed to be free for SPG members. They charged me and...

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Thank lheuer
Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello Iheuer, Thank you for taking the time to let us know about your less than positive visit. Please accept my sincere apologies for the problems that you encountered and rest assured that they have all been taken constructively. In addition, your comments have been shared with the respective Managers and steps have already been taken to correct those concerns....

On the road again
Reviewed 17 May 2015 via mobile

Have stayed here a bunch and as a lifetime Platinum did not even get an upgrade though the hotel was half full. The hotel is starting to look beat up and could use a remodel as it is apparently getting heavy use. The club also looks beaten up with worn furniture. May need to switch to the Marriott next time....

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Thank DoctorVonCueBall
Ron A, General Manager at Westin Tampa Bay, responded to this review

Dear Doctor VCB, Thank you for taking the time to share your thoughts and for your constructive comments. Coincidentally we are already in the process of conducting our 6 year Property Improvement Plan to address the issues mentioned plus many more. We just completed our Meeting Room renovations which included adding a new ballroom as well as replacing all of...

Chicago, Illinois
Reviewed 12 May 2015

If you are going to Tampa for business you should stay at the Westin Tampa Bay. It is so nice - you almost feel like you are on vacation! I love the "small town" feel of the hotel. The service is very personal and the staff is lovely. Bernard is great - I always get a big smile from him...

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Thank Chicago Carolin... C
Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello Chicago Carolin, Thank you very much for taking the time to share your recent experience and for your very kind words. We are all very pleased to hear that you enjoyed your visit particularly some of the details such as small town feel and personal service. We all agree that Bernard is great and I will be certain to...

Chicago
Reviewed 4 May 2015

From the moment I arrived at the airport, the service from this hotel was unbelievable. The man at the taxi cab said I can take a cab for $25 or call the hotel and get picked up. The hotel van arrived within 15 minutes. Getting out of the van, I was welcomed and they brought my bags into the lobby...

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1Thank GreeneChicago
Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello GreeneChicago, Thank you for taking the time to share your thoughts and for your very kind words. Your comments are appreciated and will be shared with our entire team and especially our Valet and Restaurant/Lounge teams. We hope that you will have the opportunity to visit us again in the near future and that we will continue to meet...

The Villages, Florida
Reviewed 28 April 2015

The Westin Tampa Bay has spectacular view of Tampa Bay, a great location for visiting the Zoo and downtown Tampa attractions, reasonable parking fees $5 per day and option to purchase unlimited valet parking for $10 per day, a contemporary decor, 24hr indoor pool and fitness room, and an on-site restaurant with a $19 breakfast buffet and a Starbucks. Best...

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1Thank Irishlass54
Ron A, General Manager at Westin Tampa Bay, responded to this review

Dear Irishlass54, Thank you for taking the time to share your thoughts and for you very kind words. Your thoughts have been shared with our entire team and I can assure you that they are all very appreciative as well. We look forward to your return visit and doing everything in our power to live up to your expectations. It...

Gainesville, Florida
Reviewed 22 April 2015

My husband and I were celebrating my birthday with a weekend in the Tampa area. We chose this hotel because it was centrally located and had very nice views of the bay. We were very close to our destinations of Clearwater Beach and St. Petersburg and not too far from downtown Tampa. The lobby had a clean fresh scent, and...

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Thank Newdoll
Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello Newdoll, We appreciate you takiing the time to share your thoughts and your kind words. Comments such as yours are very much appreciated and go a long way in providing inspiration to our team to continue to raise the bar every chance that we get. We take great pride in having a team who is friendly because that is...

Largo, Florida
Reviewed 6 April 2015

Do not come here if you want customer service. The ticket counter at a Chuckie Cheese's provides a high level of customer service than that at The Westin. They are rude, confrontational and happy to displease. It only gets worse the further up the chain you go. The Westin should not be an option if you want a pleasant stay.

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2Thank S T
Ron A, General Manager at Westin Tampa Bay, responded to this review

Dear ST, Please allow mw this opportunity to sincerely apologize for what sounds like a very bad experience. I am sincerely sorry that you did not enjoy your visit and only wish that I had more specifics so that I could personally address each one of them. Please feel free to contact me directly either by phone or email to...

New York, NY
Reviewed 3 April 2015

I stayed the weekend to go to a Yankees game which was a lot of fun and worth the trip. The hotel room was a good size,comfortable and the bathroom was beautiful; it had a separate shower and tub. We were on the 15th floor and had a great view of the causeway and water. There is a Starbucks which...

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Thank Silster
Ron A, General Manager at Westin Tampa Bay, responded to this review

Hello Silster, We are happy to hear that you enjoyed your visit with us during Spring Training and that you were willing to share your thoughts and kind words. Everyone seems to really enjoy the panoramic water views as well as our full service Starbucks in the lobby.It is almost a draw as to which one is apprecited more :)....

Reviewed 30 March 2015

We arrived late morning and were greeted by Richard at the front desk. He stored our luggage as we had arrived early. I was not feeling well and he did everything to get us in the room as soon as possible. He also made sure I was comfortable and had something to drink. The room was very comfy and the...

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Thank Judy T

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Starbucks
Starbucks
Cuisines: Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Tampa Bay on Rocky Point Island, this airport hotel's waterfront location offers both incredible bay views and easy access to the area's attractions. ... more   less 

Additional Information about Westin Tampa Bay

Address: 7627 W Courtney Campbell Causeway, Tampa, FL 33607-1431
Region: United States > Florida > Tampa
Price Range: $292 - $535 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Tampa Bay 4*
Number of rooms: 244
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Also Known As:
Westin Tampa Bay Hotel Tampa
Hotel Style:
#6 Luxury Hotel in Tampa
#26 Business Hotel in Tampa
#36 Romantic Hotel in Tampa
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Questions & Answers

Here's what travellers have asked, with answers from Westin Tampa Bay staff and other travellers.
6 questions
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Questions? Get answers from Westin Tampa Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“to see sunsets ask for Tampa facing room, if you want to see sunset, ask for Clearwater facing room”
 of 5 bubbles tommB2758XB, 31 Jan 2017 | Read review
“Go High the views are great”
 of 5 bubbles 590kend, 4 Jan 2017 | Read review
“high floor”
 of 5 bubbles GATravelGuy, 1 Dec 2016 | Read review
“Choose Bay View”
 of 5 bubbles Wayfarer58, 20 Nov 2016 | Read review
“Suites are roomy and all rooms have views of water from any side”
 of 5 bubbles AndreaK99, 9 Nov 2016 | Read review
5 of 5