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Stayed here for 2 nights while we visited Busch Gardens.
The rooms and hotel were spotless, but we found that after a long day at Busch we could have done with an in hotel restaurant.
The way they do breakfast needs to be sorted as...More
2 Thank Coldav8
Response from IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Tampa USF-Busch GardensResponded 18 September 2014
Thank you for taking the time to convey your comments regarding your recent experience with us. We certainly work very hard to ensure our guests receive the very best service we can provide each and every day. Whilst we are pleased with your...More
I booked a room in this hotel because the reviews I read about it were very good. I payed for my room in advanced through the website Hotels.com. To my mistake, I didn't saw that I had to be 21 to be able to check...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Tampa USF-Busch GardensResponded 17 September 2014
Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are very sorry to hear about your experience. We would...More
First time in this hotel, I stayed in this hotel for 3 nights. I had to switch rooms 2 different times due to air conditioner not working even though the room said it was 65 degrees inside the room. I had to change rooms at...More
Thank Carlos L
Response from IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Tampa USF-Busch GardensResponded 12 September 2014
Dear Carlos L,
Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in effort to obtain more information. I...More
Went last week for a business trip to Tampa and selected this hotel for third time. I am happy I did even with other options in the area. The room was very comfortable and with good air conditioning ( outside was very hot). The treadmill...More
Great welcome. Rooms clean. Breakfast had long queue, which was very well managed by the polite manageress and we found ourselves seated and eating relatively quickly. The food was good but the fact that they serve breakfast on small polystyrene plates with flimsy plastic cutlery...More