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Sheraton Tampa Riverwalk Hotel

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#54 of 162 Hotels in Tampa
GreenLeadersSilver level
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Sheraton Tampa Riverwalk Hotel
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1,071 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Tampa Riverwalk Hotel
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Showing 1,025: English reviews
London, Canada
Reviewed 2 weeks ago

While the location of the Sheraton is supreme, the service an amenities were sub par. Perhaps we were just unlucky, but we had booked 2 standard rooms for 2 nights so we could catch a couple hockey games. We arrived at 5.30...after a long day of travel with a toddler, only to be informed that the rooms were not ready,...

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Helpful?
Thank yojo12
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Yojo, Please accept our sincerest apologies for all of the issues you had with your guestroom during your stay. There is no excuse for you and your family not having a guestroom in perfect working condition. The hotel is going through a plumbing renovation and during this process we have had some major problems with the changing of the...

New York City, New York
Reviewed 2 weeks ago via mobile

This hotel needs a major upgrade. Our room we stayed in, the shower was flooding and the water in the sink was not working. We were in town for a wedding and rushing to get ready and when we called the front desk they told us "these things happen" which is a ridiculous response to a disgruntled guest. The only...

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Helpful?
Thank jrlefko
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear J, Thank you so much for taking the time to write a review about your most recent stay at the Sheraton Tampa Riverwalk Hotel. Please accept our apologies for the plumbing issues that you had with your guestroom. The response from our Guest Service Agent is inexcusable and you can be assured that I will address these comments with...

Naples, Florida
Reviewed 2 weeks ago

This hotel has a great location- right on the River walk in the middle of downtown. The location is all it has- my husband and I were disappointed from the moment we drove into valet to checkout. First, there is no self parking for this hotel- valet only. When we drove into the hotel, for whatever reason, the valet ignored...

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Helpful?
Thank christines2060
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Christine, Please accept our sincerest apologies for the issues you had with both your guestroom and poor valet service. Our staff prides itself on providing the utmost in service and accommodations and we are terribly sorry that we failed both you and your husband. I have forwarded these comments to both my Valet manager and director of Housekeeping so...

Reviewed 2 weeks ago via mobile

Janna Davis in the lounge room is very sweet and helpful. She always helped and was very kind and understanding during our whole stay there. 😊 The hotel has an awesome view of the riverside that lights up at nighttime.

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Helpful?
Thank Dipti K
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Dipti, Thank you so much for writing such a wonderful review about your most recent stay at the Sheraton Tampa Riverwalk Hotel. We were so pleased to hear how much you enjoyed the great service provided by Janna in our Club Lounge and the fabulous location of the hotel right on the Riverwalk which offers spectacular views of the...

Englewood, Florida
Reviewed 3 weeks ago via mobile

Stayed at the Sheraton Riverwalk over the Thanksgiving weekend to celebrate our anniversary. Staff were very pleasant and accommodating. Room was comfortable and spacious. Loved sitting on our balcony watching the activity on the river. Great location!

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Helpful?
Thank gayle h
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Gayle, Thank you so much for taking the time to write a review about your recent stay at the Sheraton Tampa Riverwalk Hotel. We were so pleased to hear how much you enjoyed your guestroom, balcony, location on the Riverwalk and the service provided by our hotel staff. Wishing you and your husband a Very Happy, Healthy and Prosperous...

Reviewed 4 weeks ago

A nice hotel in great location downtown. Right on Riverwalk with ability to stroll along water. Walking distance to Arts theaters and Museums. Near to many restaurants. Have stayed here more than once.

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Helpful?
Thank Joan N
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Joan, Thank you so much for taking the time to write such a wonderful review about your most recent stay at the Sheraton Tampa Riverwalk Hotel. We were so pleased to hear how much you enjoyed the Riverwalk location and the great proximity to all of the Restaurants, Straz Theatre and Museums. On behalf of the entire Sheraton Team,...

Chicago, Illinois
Reviewed 11 December 2016

Super location in downtown Tampa. Pretty cramped Porte Cochere, but efficient doormen kept it moving. Check in was efficient. I had a spacious room on the sixth floor. The smell of stale food from (I think) kitchen exhausts was awful. The smell was really only in the hallway; my room was fine. No matter how high I set my thermostat,...

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Helpful?
Thank hct1948
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear HCT, Thank you so much for taking the time to write a review about your most recent stay at the Sheraton Tampa Riverwalk Hotel. We were so pleased to hear that you enjoyed the spacious guestroom accomodations and the views of the River. Please accept our sincerest apologies for the issues you encountered in our River's Edge Restaurant. I...

Frisco, Texas
Reviewed 8 December 2016 via mobile

The hotel room had musty smell. The hotel scene cold and everything seemed outdated. The hallways also have musty smell and the carpet was worn out. It just didn't feel like the Sheraton. I'm glad that I didn't pay the full price for this hotel.

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Helpful?
Thank click2confirm
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Click 2, Thank you so much for taking the time to write a review about your recent stay at the Sheraton Tampa Riverwalk Hotel. Please accept our apolgies for the conditions of the hotel. In 2017, the hotel will be undergoing an extensive renovation to include all Guestrooms, Corridors and the Hotel Lobby. We are excited about the new...

Charlotte, North Carolina
Reviewed 3 December 2016

The hotel was very good. Sheila Haynes from house keeping was very kind and helpful . I will give the staff 5 STARS for the service we received from everyone. Our room was clean. so overall quite pleasant and very good service. Thanks Jaz

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Helpful?
Thank jasnuri
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Jasnuri, Thank you so much for taking the time to write such a great review about your recent stay at the Sheraton Tampa Riverwalk Hotel. We were so pleased to hear how much you enjoyed the wonderful service provided by Sheila in our Housekeeping Department. The hotel is fortunate to have an associate of her caliber and rest assure...

Tucson, Arizona
Reviewed 28 November 2016

We stayed at this place before a recent cruise. Recent reviews were spot on in that it was a bit outdated and needed some renovation and updating. Our room was clean, but had some cosmetic issues. Front desk personnel were very professional, and friendly. We had an issue with a leaky faucet before we checked out, and the maintenance staff...

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Helpful?
Thank Jim G
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Jim, Thank you for taking the time to write such a nic reveiw about your recent stay at the Sheraton Tampa Riverwalk Hotel. We were so pleased to hear that you enjoyed the great location on the Riverwalk and the beautiful views of the River as well as the 5 Star Service received from the entire staff. Later this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
River's Edge
River's Edge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel is conveniently located near the Port of Tampa and Raymond James Stadium, home of the Buccaneers. Onsite we also have over 10,000 sq ft of meeting and event space. ... more   less 

Additional Information about Sheraton Tampa Riverwalk Hotel

Address: 200 N Ashley Dr, Tampa, FL 33602-5174
Region: United States > Florida > Tampa
Price Range: $215 - $436 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Tampa Riverwalk Hotel 3.5*
Number of rooms: 277
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Also Known As:
Tampa Sheraton
Sheraton Tampa
Hotel Style:
#9 Green Hotel in Tampa
#53 Business Hotel in Tampa
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Tampa Riverwalk Hotel staff and other travellers.
21 questions
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pittsburgh
over a year ago
Flowery Branch, Georgia
2 months ago
Knoxville, TN
8 months ago

See all questions (21)

Questions? Get answers from Sheraton Tampa Riverwalk Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a rom that overlooks the Riverwalk”
 of 5 bubbles christines2060, 30 Dec 2016 | Read review
“ask for riverview room”
 of 5 bubbles joann763, 14 Dec 2016 | Read review
“We had a river view which was a perk. Bridge traffic noise was a bit much.”
 of 5 bubbles 825JimG, 27 Nov 2016 | Read review
“Ask for a riverview, usually they'll provide it. Also, this is a pet-friendly hotel, so ask if there's a dog nearby.”
 of 5 bubbles celentms, 26 Nov 2016 | Read review
“Book a non-City View room if you are sensitive to noise”
 of 5 bubbles 931joels, 11 Nov 2016 | Read review
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