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Good news is that we were able to book a 2 bedroom suite here, with a full kitchen.. that is all of the good news! The rooms are run-down and need some serious updating. The sofa is old and the pull out mattress could have...More
Response from Terry F, General Manager at TownePlace Suites Tallahassee North/Capital CircleResponded 5 days ago
Thank you for sharing your comments about our property. We are in the planning stages of our renovation and hope to have the full renovation completed by mid 2019.
It is located a little way off of the south side of I-10 toward downtown but is conveniently located a good distance from downtown. The price was good (about $110/night), clean and large (2 bedroom/1 bath). There was had plenty of parking and several restaurants...More
Thank Ward D
Response from Terry F, General Manager at TownePlace Suites Tallahassee North/Capital CircleResponded 1 week ago
We are pleased to know that we were able to meet/exceed your expectations and we hope you will come back and stay with us again in the future.
For the life of me, I can't understand how this place has a 4.1 rating on Hotels.com, at most they are 2.5 stars. We booked a room for five nights, but only stayed one night, begrudgingly, because we had been driving all day and were...More
Thank Suzan R
Response from Terry F, General Manager at TownePlace Suites Tallahassee North/Capital CircleResponded 3 weeks ago
Ms. Suzan R,
We regret that our property did not meet your expectations. My staff and I work hard on a daily basis to try to give all of our guest the best Stay Experience possible. Our property will begin its renovation next year and...More
Being a Gold Elite member, I expect high standard from Marriott. Check out the pictures of the mattress on our grandchildren’s bed and the floor and draw your own opinion of this property. Wrote the manger and received the canned “roach letter”.More
Response from Terry F, General Manager at TownePlace Suites Tallahassee North/Capital CircleResponded 17 April 2018
Thank you for sharing your opinion about your recent stay with us. In our industry we work hard to meet/exceed all of our guest's expectations and demands. From late check outs to early check ins to whatever is requested of us. In those instances where...More
The hotel is in bad need of an update. Not terrible facility, but not good either.
Managed very poorly. Someone on our hallway (in a “smoke free” building) was smoking. A lot. It permeated the halls, and even our rooms.
I called the front desk...More
Response from Terry F, General Manager at TownePlace Suites Tallahassee North/Capital CircleResponded 6 April 2018
We appreciate you sharing your comments about your visit. We understand that we need an upgrade which is why we have started the renovation process already and why we have the notation on our website. We want our guest to know that we are in...More