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The hotel has been there some 10 years but it has been very well kept. Rooms are suites. Separate bedroom. Very comfortable for extended stays. The air conditioning units are set up like homes so they are much quieter than regular window units. Staff is...More
Thank Ana V
Response from Glenn G, Manager at Staybridge Suites Tallahassee I-10 EastResponded 14 September 2017
Happy to hear you had a wonderful stay. We love hearing how great our staff accommodates our guests. We just can not hear it enough. We will make sure the staff hears about your comments. Thank you ! Thank you!
If you're traveling I10 through Tallahassee, and need a place to stay, we highly recommend this property.
1. No carpet. How many times have you slept in your socks because you didn't want to put your feet on the nasty carpet. Kudos to Staybridge Suites...More
Response from Glenn G, Guest Relations Manager at Staybridge Suites Tallahassee I-10 EastResponded 27 October 2017
Thank you so much for the candid review. We are still in the process of replacing the carpets with the lvt. Once this process is complete, we will reevaluate the pet policy fees. We still need to ensure the rooms are up to cleanliness standards...More
Our family of 6 (including a toddler) stayed in one of the two bedroom suites for two nights. Everything was very clean and staff was super nice and helpful. The grounds were gorgeous! There is a large lake outside with a dock to walk out...More
Response from Glenn G, General Manager at Staybridge Suites Tallahassee I-10 EastResponded 19 July 2017
We just love to see our guests be able to enjoy the entire property. Thank you so much for the kind words and we will convey them to the team. Hope to see you again soon!
Absolutely horrible customer service! As a Spire Elite frequent traveler, and one who has been with Staybridge since its founding, I expected more. Simple request for additional bedding and towels. Brian, the manager, sarcastically explained that to obtain these I would need to pay for...More
Response from IHGService, Guest Relations Manager at Staybridge Suites Tallahassee I-10 EastResponded 30 July 2017
Thank you for your stay and for taking the time to write a review of our hotel. I'm sorry to read that the service level of staff did not live up to your expectations. Please allow me to follow up on your concerns...More
I have to travel for work to Tallahassee often, and after a poor experience staying in a downtown hotel I tried this location. Every time I have stayed here I have been very happy with my experience. The hotel is bright, clean, quiet, and 10...More