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Grand Beach Hotel Surfside

TripAdvisorUSD 239*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 339*
USD 239*
Great Deal
USD 336*
USD 336*
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Grand Beach Hotel Surfside
Grand Beach Hotel Surfside
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1,403 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Beach Hotel Surfside
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Showing 697: English reviews
Saint Louis, Missouri
Reviewed 15 December 2016

We just came off a cruise to the Bahamas and scheduled one night's stay at the Grand Beach Hotel in Surfside. I must say, I was 100% impressed! As soon as we arrived, we were greeted by warm, tan, smiling faces. Never once did we have to wait for a door to open, someone to assist us, food, or drinks....

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Helpful?
1Thank Hope H
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Hope H, it means so much to us to be considered your new go-to hotel on Miami Beach. We are beyond thrilled to learn that you enjoyed your stay onsite as much as you did and that we managed to exceed your expectations in all aspects of your visit- from the friendly and attentive staff service attitude, to the...

Porto, Portugal
Reviewed 14 December 2016

Beautiful room, with King size Bed, 2 bathrooms, small living room filled with a huge flat screen TV, professional wine refrigerador and small balcony. For someone that just wants to go to the beach this hotel is excellent. It is located far from Miami Beach / Miami City Center though. Uber and Taxis are a good alternative but it can...

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Helpful?
Thank BrunoCOTeixeira
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear BrunoCOTeixeira, thank you for staying with us at the Grand Beach Hotel Surfside and for sharing your flattering, five-star review with other TripAdvisor users. We simply could not be happier to know that our room accommodations lived up to all of your needs and expectations. It has been a pleasure to read through all of the positive comments you...

Reviewed 12 December 2016 via mobile

Booked this room through hotels.com for about half the normal rate. We had a ocean view suite, the balcony was insanely huge! Room was very clean and huge as well. Two bathrooms with showers. View was very nice overlooking pool and beach. Free drink of the day in hotel lobby bar. Overall very pleased!

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Helpful?
Thank Justin J
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Justin J, we would like to thank you for not only choosing to stay with us at Grand Beach Hotel Surfside, but also for your precious time giving your feedback. We are delighted to read that you found the amenities and comforts offered onsite to be excellent, the beds to be comfortable and room well-appointed and that you felt...

Montreal, Canada
Reviewed 10 December 2016 via mobile

We stayed at this hotel several times in the past few years. Unfortunately the last trip was a huge disappointment. From the front desk manager to housekeeping every department failed miserably. We were made aware that they did not value returning customers. They actually said that it makes no difference. On another day housekeeping staff was in my room when...

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Helpful?
3Thank Elana C
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Elana C, we would like to start off by thanking you for choosing to join us onsite on a few different occasions in the past. While we are glad to hear that you have enjoyed your previous visits to property, it has been to our regret to learn that we have failed in meeting your expectations in the duration...

Reviewed 6 December 2016 via mobile

Nice looking hotel, great facilities, modern, big rooms, comfy beds - can't fault the hotel itself. But the staff really let it down. We added a note to our booking "engagement celebration holiday, any upgrades would be welcomed". We weren't really expecting upgrades, but it was worth a try, but we didn't even get a congratulations or any evidence that...

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Helpful?
1Thank Elin T
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Elin T, we appreciate you staying with us and would like to thank you for your honest feedback. While we are pleased to read of your satisfaction with the hotel, its spacious rooms with comfortable bedding, and great well-kept facilities, it has been to our regret to learn about the lapses in service you encountered at the front desk,...

St. Augustine, Florida
Reviewed 5 December 2016 via mobile

We had an amazing time. The staff, the food, the atmosphere was wonderful. Sonja was our housekeeper and was so personable and did a fantastic job! We had the suite with our own jacuzzi. We loved the beach and the roof top pools and bar. The hotel was within walking distance to so many great restaurants as well. Highly recommend...

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Helpful?
Thank loriconner12
Miroslava P, Grand Beach Hotel Surfside at Grand Beach Hotel Surfside, responded to this review

Dear loriconner12, thank you so much for taking the time to complete a review following your recent stay with us at the Grand Beach Hotel Surfside. We are pleased that we could make your time with us as relaxing as possible and we could offer the comfort you deserve in all aspects of your experience- from the friendly and attentive...

Reviewed 3 December 2016 via mobile

The Grand Beach is a much needed addition to Surfside. The hotel has the main building on the beach with more rooms (West) across the street on Collins Ave. The roof top pool and bar offer incredible views of the ocean and sunsets. The hotel is very clean and modern. Staff is very friendly and helpful. Our room on the...

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Helpful?
Thank fardog1
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear fardog1, thank you for choosing to spend Thanksgiving with us at the Grand Beach Hotel Surfside. We are more than happy to know that you have fully enjoyed your experience on property and had all of your needs and expectations met in the duration of your stay. We are thankful for your compliments towards our quiet beachfront location, friendly...

Reviewed 30 November 2016

Reserved an ocean front and received an ocean view; no response to complaints, no apology, and no adjustment of rate. The wait staff is great but the management is grossly malfeasant. Go billed on my credit card but could not get a receipt despite repeated requests.

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Helpful?
2Thank richard m
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Richard M, we would like to thank you for not only choosing to stay with us, but also for your precious time giving your feedback. Please allow us to deeply apologize for the troubles you encountered while staying with us. We do wish to assure you that our team assigns the guests’ rooms as outlined within your reservation. We...

Vienna, Austria
Reviewed 28 November 2016

Lovely hotel, beautiful room, super beach. The location is excellent. Very good valet service, the boys there were so nice and helpful. An additional plus was the tasty oranges always available at the front desk. We very much enjoyed our stay!

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Helpful?
Thank ninabagge
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear ninabagge, thank you for posting a superb review of your stay at the Grand Beach Hotel Surfside. We are thrilled to hear that your onsite experience was everything you had hoped for. We are glad that our beautiful room accommodations, convenient beachfront location, and well-kept facilities superseded your expectations in the duration of your visit. What means the most...

Miami, Florida
Reviewed 28 November 2016 via mobile

I stayed here with my husband a few weeks ago and we thoroughly enjoyed our stay. The rooms are great, the location is perfect, and the staff couldn't have been nicer. I booked a city tour through Gaston at the concierge, who was especially helpful and who made sure our time in Miami was a memorable one.

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Helpful?
Thank elumenini
Miroslava P, Social Media Representative at Grand Beach Hotel Surfside, responded to this review

Dear Elumenini, thank you so very much for staying with us at the Grand Beach Hotel Surfside. We are beyond pleased to know that you have had such a memorable experience while our guest. We are grateful for your compliments towards our room accommodations, perfect beachfront location and nice staff. We appreciate your lovely remarks about Gaston; we are glad...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Soak up the style and tranquility of the new Grand Beach Hotel Surfside where Luxury and Comfort are within Reach! Discover a true gateway to paradise! A contemporary Miami all-suite hotel on the ocean, the Grand Beach Hotel Surfside features luxurious accommodations, breathtaking ocean views, and easy access to world-famous beaches, attractions, restaurants, shopping malls, and nightspots. ... more   less 

Additional Information about Grand Beach Hotel Surfside

Address: 9449 Collins Avenue, Surfside, FL 33154-2610
Region: United States > Florida > Surfside
Price Range: $256 - $624 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Beach Hotel Surfside 4.5*
Number of rooms: 343
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Grand Beach Hotel Surfside staff and other travellers.
64 questions
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Balloch, United Kingdom

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Questions? Get answers from Grand Beach Hotel Surfside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room facing the Ocean for great sunrise views”
Swaggger007, 9 May 2017 | Read review
“Better views at higher levels, ocean front is ideal.”
EndlessSummer202, 2 May 2017 | Read review
“They indeed have it ALL..Quiet side, city side ...rooms or suites..this place has it all. We'll go back again !”
dennisrivard, 12 Apr 2017 | Read review
“It is so worth it to get an ocean view room. Also, check out the sunsets from the rooftop bar. And the fish tacos are awesome.”
JevaPennsylvania, 10 Apr 2017 | Read review
“The ocean view is amazing”
darlap103, 8 Apr 2017 | Read review
5 of 5
TripAdvisor
USD 239* /night
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TravelocityUSD 336
Orbitz.comUSD 336
Booking.comUSD 339
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Prices are for 1 room, 2 adults
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