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Four Seasons Hotel at The Surf Club, Surfside, Florida

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Traveller (324)
Room & Suite (101)
Pool & Beach (63)
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About

#2 of 6 hotels in Surfside
Location
Cleanliness
Service
Value
Travellers' Choice
From the moment it first opened its doors on New Year's Eve in 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club, an iconic Surfside hotel. This beachside hotel, a hallmark in the Miami Beaches area, brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast in the room
Poolside bar
Kids club
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Centre with Internet Access
Meeting rooms
Spa
Full body massage
Massage
Steam room
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Romantic
Great View
Languages Spoken
English, Spanish
427Reviews21Q+A46Room tips

Reviews
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Paula O wrote a review 17 Mar
Houston, Texas9 contributions
+1
Beautiful hotel. Excellent service from the second we arrived. We were greeted with champagne and shown the grounds of the hotel and beach before going to our room. Room was beautifully decorated, spacious, clean and modern. We did not get ocean view room but it turned out to be a quieter and cool temperature room since it was not facing the sun. Extremely bright room with panoramic views of Miami city. The automatic shades and drapes only worked to open all the way or close all the way. No option for choosing half way open. I wish the bar near the pool served casual dinners but they shut down at 5 pm so we are left with only one Italian restaurant for dinner. Even though I was tired I had to leave the beach and lounge by the pool to go dress up for dinner since it is a formal dinning. We could eat in the room but we had friends staying there too and we wanted to be social. There is no night events after dark. No live music or any entertainment. You have to go out of the hotel for live music in which is unusual. I visited the shop at the lobby to purchase a beach cover up but the sales woman there seemed to be too busy to sell me anything so I left. The pool bar food was delicious. The cocktails were to die for and the service was impressive. Our Balinese waiters were very kind, helpful, sweet and quick on their feet with everything we needed. Sometimes they did things without us even having to ask. Five stars there. The fine dinning restaurant on the other hand was not so impressive. Italian cuisine but old style and limited menu options. Not very vegan friendly and assumes everyone eats the same and has the same dietary preferences. This was disappointing. The fitness center was quite small and cramped. Once 5 people are inside, there isn’t enough room. I did not use the spa. Restaurant furniture outdoors is outdated and uncomfortable. Old, thick and too soft cushions make you sink in when you sit down and lean back too far to rest your back. Overall a great hotel. I wish it had more activities. It is designed for rest and leisure but I’m very athletic and wanted to do more than just lounge around. There was one yoga class at 9 am. Bikes available to ride around and pools for swimming. It would be great to have boat activities to purchase, water sports, or even a volleyball court or in the sand for the fitness fanatics like me to have more things to do.
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: The hotel is pet friendly so you can bring your pooch with you
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Helmuth B wrote a review 13 Mar
Triesenberg, Liechtenstein1 contribution
We stayed for six nights in the Hotel Four Seasons Suf Side and the entire stay was an unforgettable experience. Gastronomy at the highest level. We'd love to come back again. You can feel top management in every detail.
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Review collected in partnership with Four Seasons
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Michelle Ross wrote a review Feb 2024
United States8 contributions12 helpful votes
The hotel is absolutely beautiful for a second. I thought I was back in Postiamo, Italy. The champagne bar, food grounds, and service were excellent. Thank you to everyone for making our stay so memorable. We will definitely be back in the future.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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didierhirsch wrote a review Feb 2024
Santa Clara, California2 contributions2 helpful votes
For a hotel of that category and price level, the sound level from the road below was insupportable. I have been at hotels of a lower standard, located in even more noisy locations (airport, highway) where the soundproofing was infinitively better.
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Review collected in partnership with Four Seasons
Date of stay: January 2024
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Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Derek F wrote a review Jan 2024
Toronto, Canada3 contributions2 helpful votes
INTRODUCTION ______________________________________________ I'm never one to publically leave a review; however after numerous stays at this particular property with a consistent negative experience, I really feel compelled to leave one. To preface this, I am a VERY loyal Four Seasons patron, having stayed at numerous properties all over the World, with my home base in Toronto, where the brand was founded (which is spectacular; I can't say enough about the team there). Suffice it to say, a lot of that goes out the window with the Surf Club. Even after this being my fourth stay, pre-empted by numerous e-mails containing feedback and other points of contention. Lastly, don't even think about trying to speak to the General Manager, Daniella Trovoto, as she is clearly up in some Ivory tower, who wouldn't dare speak to a regular hotel guest, as I requested to speak with her numerous times. I think I've spoken to every other manager in every department EXCEPT her. Anything short of someone dying in a hotel suite, she's not coming around or speaking to anybody. It's really quite hilarious. PRE-STAY EXPERIENCE ______________________________________________ Don't expect them to recognize loyalty with any leniency with deposit structures or other requests unless you intend on really making a fuss. This is after having stayed at this property over 3 times with a fully paid folio. Additionally, you need to really be on top of things with both the chat and the e-mail, as I have often been told someone will get back to you, and nobody gets back to you for hours or even days. Even after my particular deposit structure was agreed upon, my reservation was cancelled THREE times, once without notification. DURING THE STAY ______________________________________________ So we get to the hotel, and after all of the reservation cancellations and other hassles, etc., our welcome amenity was this glass dome over the tiniest vegetables you could ever imagine, shoved into some hummus, which I ended up learning was the welcome amenity for our friends room, I was supposed to receive a bottle of wine (still a very stingy welcome amenity for this property). You book this place for $3000 - $5000 per night, yet all the rooms are just glorified regular hotel rooms with a lot of Marble and natural light. Even the rooms without a balcony with a city view cost $2000 - $3000 per night. The only way you get a separate living room of any kind is if you go for one of the "one-bedroom suites", which are technically residences that the hotel leases from the actual owners of the unit, which the hotel has less control over in terms of minimum stays etc. Rooms with a balcony are very sparsely decorated for room rates of this calibre. Just a very simple set of two white chairs and a little table. No decoration, plant(s), nothing. Beyond the nightly rate, there's ALWAYS something weird going on with the room, whether it be door handles falling off and brown stains on the towels in the Ocean Cabanas, wonky child-sized ironing boards and irons spewing out white calcification, to missing furniture and creepy manakin statues looking at you from an adjacent balcony. Housekeeping is OK; however, they do not coordinate with the guests. They were ALWAYS in our room when we returned to change after breakfast, or being out at the pool, etc. Even one day, we informed them that we would be gone all day from about 10 am - 2 pm, yet low and behold, at 2:15 pm, they were in our room cleaning. Then the following day, at 9:00 am, a knock on the door... "housekeeping"...."come back in 30 minutes we'll be at breakfast", yet like clockwork, right after breakfast, housekeeping is in our room. One last thing I find strange at this hotel is that housekeeping will NEVER call down to room service to pick up dirty cups or dishes etc., you have to specifically call room service yourself, or they will literally sit there for days. One stay I purposely left empty bottles and things out and they were left there the entire stay.....$3000 per night LOL. SERVICE ______________________________________________ We arrived early, before our rooms were ready, and were never offered a place to change into swimsuits, an offer to use the facilities, the spa amenities, or anything of that nature. It was very weird. One of my guests staying with us went to the front desk and inquired and was rudely told that we were informed of the check-in time and would be informed when our rooms would be ready. My guest immediately stated to all of us the unfriendly nature of the front guest lady who addressed her question, which prompted me to go to the front desk to see if I could rectify the situation. Long story short, a very nice gentleman who was some sort of front desk manager happily escorted us to a pool-side cabana with a full-size washroom and a couch with refreshments, where we could access our bags and change. They're good with damage control, however, I don't want to pay 2 - 3K per night at a place where you experience numerous bad experiences followed by comps and other remedies. FOOD AND BEVERAGE ______________________________________________ Overarching perception: Food and Drink prices are borderline price gouging, even for someone who doesn't mind spending money on food. Snake River Farms Wagyu, caviar, otoro sushi, fine, I'll pay the money, but a simple orange juice, white toast, fruit; these are things that can only cost so much, and the presentation isn't even that spectacular to boot. Regarding the restaurants, you have LIDO for Breakfast / Dinner, and LIDO or "Winston's at the Beach" for Lunch. Both have very friendly servers, however it is definitely not 5-Star. Things are forgotten, items are vastly overpriced ($9.00 for two pieces of white wonder bread toast, $30 for a glass of orange juice brought to your room on a full-size room service cart), proper cutlery for dishes is forgotten, etc. Drinks from the pool-side bar are very inconsistent, and the poolside service is very hit-and-miss, even when they're not very busy. One day, we sat down for lunch at the poolside restaurant with a couple who lived in Miami, and we were never offered any water. When we finally requested it, the wrong number of cups were brought. One person didn't get their pizza, which arrived over 30 minutes later, and it was burnt. The couple's child didn't get their gelato until I got up and asked. The list goes on and on. This meal was eventually comped. However, I had to make a big fuss about the meal, request a manager, etc. Was completely embarrassed in front of my guests. Needless to say they weren't impressed. Fast forward to the evening, and we sat down at one of the couches at the Champagne bar, ordered drinks, and waited over FORTY minutes to receive our drinks. The funny part of it all was we were positioned near one of the doors and witnessed numerous parties that came in after us, walking out with drinks in their hand. We made a comment to our waiter about our discontent regarding the time and weren't offered a thing. The manager didn't come over; nothing else was said. At this point, we were so kinda over the whole "talk to a manager" schtick by this point of the vacation and had to get to our dinner at the Surf Club Restaurant that we just decided to let it go. Particular individuals are standouts, e.g. Matteo and Straw, and don't get me wrong, everyone is very lovely; it's just, again, a lot of corrections and apologies and efforts to correct mistakes. CHECKOUT ______________________________________________ The night before check-out, we were sitting down for dinner, this was around 8:00 PM, when suddenly, I got a security block warning on my credit card regarding a large charge made by the hotel. I reached out via chat and they stated that it was for the last nights room charge and some incidentals and that it "needed to be settled tonight". Yet again, I had to make a fuss. I informed them that I had to call the bank to clear this block, and it was now too late in the day to do so. Eventually, they relented and allowed me to clear the charge in the morning. Again, numerous stays, always paid my folio in full. Fast forward to checking out, and someone put our baggage under my partner's name, which wasn't on the reservation, resulting in a 45-minute delay in finding our bags, which in turn created a domino effect of charges, including chauffeur waiting time, as well as a late departure fee for our plane, inability to leave the tarmac until over an hour later. It was a disaster. CONCLUSION ______________________________________________ Long-Story short, I don't see the value in staying at this particular property whatsoever. Stay at another property and come in for drinks and/or dinner to experience the beautiful Surf Club building; other than that, I would steer clear.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Get yourself a Pavilion with a private pool in Turks and Caicos at Amanyara, save your money.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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OTECAC wrote a review Jan 2024
Portland, Maine32 contributions15 helpful votes
What a combination! Perfect beachfront hotel with best of everything. Linens, towels, views, food, gelato…a place to go and forget the life you left behind. Most incredible is the service. Me and my family were there for 4 nights and felt like we were the only guests there since the service was intensely supportive to the extent that it left me wondering how and where do they find such great help. Would and will return!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Eva wrote a review Dec 2023
Bridgehampton, New York1 contribution
This is the best hotel in Florida. Worth every penny, and the experience is completely another level! Impeccable service, attention to detail, delicious meals, dreamy views. Staff makes it a priority to make you feel like you are the most important person in the hotel.
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Review collected in partnership with Four Seasons
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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alibahrani2023 wrote a review Nov 2023
1 contribution
Excellent service, atmosphere, staff, property, food. My family and I enjoyed our vacation at this property and could not ask for anything more. The staff are so professional, kind and helpful that feel like at home. One of the best.
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Review collected in partnership with Four Seasons
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Florian G wrote a review Oct 2023
Atherton, California18 contributions8 helpful votes
Flawless contemporary execution of tier 1 luxury hospitality, the Four Seasons at the Surf Club is easily the best hotel experience we have had in a long time. Location, design, personality, service and food are the perfect blend of what Miami has to offer. With a bit of luck, you'll be able to spot Richard Meyer, a permanent resident and the architectural mastermind behind the property, at the beach. Speaks for itself.
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Review collected in partnership with Four Seasons
Date of stay: October 2023
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Laura L wrote a review Sept 2023
6 contributions23 helpful votes
There is a lot to love about this hotel. It is really beautiful, and the rooms are huge and super clean. However, even though the service was good, it wasn’t great. Since I was expecting great, I was disappointed. We have been spoiled, I guess, by the Broadmoor in Colorado Springs, where the service is so good we gladly spend extra money there and enjoy doing it. At the Four Seasons Surfside we felt like we didn’t get our money’s worth. It was extremely expensive but did not deliver the joy that other, even less expensive hotels deliver. We have had better, more joyous experiences at Disney hotels at a third of the price. I’m not saying that we had a bad time because we didn’t. We had a really lovely time. All I’m saying is that the hotel did not meet our expectations and we probably would try a different hotel next time.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: We loved the location on a private beach.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Not the right property for you?
There are more places to choose from in the Surfside area.
PRICE RANGE
AU$1,553 - AU$3,150 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaSurfside
NUMBER OF ROOMS
77
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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FOUR SEASONS HOTEL AT THE SURF CLUB, SURFSIDE, FLORIDA: 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Four Seasons Hotel at The Surf Club, Surfside, Florida
Which popular attractions are close to Four Seasons Hotel at The Surf Club, Surfside, Florida?
Nearby attractions include Bal Harbour Beach (0.8 km), Surfside Beach (0.5 km), and St Joseph Catholic Church (0.6 km).
What are some of the property amenities at Four Seasons Hotel at The Surf Club, Surfside, Florida?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Four Seasons Hotel at The Surf Club, Surfside, Florida?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Seasons Hotel at The Surf Club, Surfside, Florida?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Four Seasons Hotel at The Surf Club, Surfside, Florida?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Four Seasons Hotel at The Surf Club, Surfside, Florida?
Conveniently located restaurants include Makoto, Flanigan's Seafood Bar and Grill, and Cafe Ragazzi.
Are there opportunities to exercise at Four Seasons Hotel at The Surf Club, Surfside, Florida?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Four Seasons Hotel at The Surf Club, Surfside, Florida have airport transportation?
Yes, Four Seasons Hotel at The Surf Club, Surfside, Florida offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Four Seasons Hotel at The Surf Club, Surfside, Florida located near the city centre?
Yes, it is 0.6 km away from the centre of Surfside.
Are any cleaning services offered at Four Seasons Hotel at The Surf Club, Surfside, Florida?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Four Seasons Hotel at The Surf Club, Surfside, Florida?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.