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Sawgrass Grand Hotel

PricelineUSD 89*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 139*
USD 89*
Great Deal
USD 90*
USD 90*
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Sawgrass Grand Hotel
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1,056 Reviews from our TripAdvisor Community

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There are newer reviews for Sawgrass Grand Hotel
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Showing 825: English reviews
Miami, Florida
Reviewed 3 weeks ago via mobile

First i would like to say the staff at the Sawgrass Grand were all very nice and professional. That being said, i would not return to this hotel in the future. While the price per room was not outrageous, it was too much to spend for a room with a leaking ac unit, mold in the carpet and bugs.

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Helpful?
Thank Cindy B
Amber B, General Manager at Sawgrass Grand Hotel, responded to this review

We appreciate the feedback, Cindy. We're disappointed your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to sharing with our guests. We hold ourselves to a much higher standard so we'll address your concerns with our team moving forward. We do hope you give us another opportunity to...

USA
Reviewed 3 weeks ago

Checked into hotel and immediately charged a "resort fee"....like this place even remotely resembles a resort. Couple in front of us was complaining that the room they were assigned was already occupied. Lobby furniture was stained. In our room the carpet was stained all over and toilet and hairs all over the bowl and tank. The hotel in general looked...

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Helpful?
1Thank flippy110
Amber B, General Manager at Sawgrass Grand Hotel, responded to this review

Dear Guest, we appreciate your feedback. We're deeply disappointed to hear that your stay with us was less than ideal. We strive to offer our guests quality service and comfort. However, your experience is not on par with the service we're accustomed to providing. We'll be addressing your concerns with the appropriate members of our team. Please consider allowing us...

New York City, New York
Reviewed 3 weeks ago via mobile

I had the greatest and most professional experience with one on the employees name Craig. He is very friendly and make you feel very welcomed. The hotel it self is very clean and organize. I would recommend this hotel.

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Helpful?
Thank kayon163
Amber B, General Manager at Sawgrass Grand Hotel, responded to this review

Dear Guest, Thank you for the excellent review! We're delighted you had such a wonderful experience with us! It's fantastic our team made you feel so welcome and assisted you in any way. Craig is a valued member of our team so it's no surprise he took such great care of you! We look forward to sharing another amazing experience...

Reviewed 4 weeks ago

If great customer service, affordable prices, clean rooms and safe surroundings and a wonderful pool are just some of the things on your check off list when booking a hotel or place to stay then choosing Sawgrass Grand as your place to stay when heading to Fort Lauderdale will be easy. The hotel gives wonderful deals through Groupon and though...

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Helpful?
Thank Debra L
Amber B, General Manager at Sawgrass Grand Hotel, responded to this review

Thanks for the 4-star rating and review, Debra! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location. That's what we like to see! It's excellent our team took such great care of you and made you feel so welcome....

Colombia
Reviewed 4 weeks ago via mobile

I loved my experience at this hotel. The property was very clean and well maintained, nice room and breakfast was delicious. Luis in housekeeping was very helpful and courteous, he gave us excellent guest service providing us with directions and restaurant recommendations. He is an asset to your company. Also I would like to give special thanks to Fabiola, she...

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Helpful?
Thank opagan73
Amber B, General Manager at Sawgrass Grand Hotel, responded to this review

Dear Guest, Thank you for the outstanding review! We're delighted your experience with us was so wonderful! We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're...

Belize
Reviewed 4 weeks ago

We booked this hotel as part of a package with an airline; flying in from Havana on a mini break. I had read many of the reviews available and was looking forward to staying. Many people had commented on the pleasant aroma upon entering the reception area.... and indeed it was pleasant! The staff were professional and welcoming and check...

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Helpful?
Thank Margaret J
Amber B, General Manager at Sawgrass Grand Hotel, responded to this review

Thank you for the excellent review, Margaret! We're thrilled you had such a pleasant experience with us! It's fantastic our team took such great care of you and made you feel so welcome. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another outstanding experience with you soon! Have a...

Reviewed 4 weeks ago via mobile

Had a good easter weekend with my wife. The room was comfy good night's sleep. I liked the atmosphere. Pool was ok kind of small. Lots of lounge spots. Staff was super nice thank you to Raul and Harold we booked 4 additional nights. Smiley faces all over.... thank you guys.

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Helpful?
Thank Mauricio C
Amber B, General Manager at Sawgrass Grand Hotel, responded to this review

Thank you for the 4/5 rating, Mauricio! We're thrilled you had such a pleasant experience with us! We strive to offer top-notch service and convenience for our guests. It's lovely you enjoyed our ambiance and comfortable rooms. We look forward to sharing an even better experience with you soon! Have a grand day, Amber Bucko General Manager

Reviewed 4 weeks ago via mobile

My stay at sawgrass grand was amazing, the rooms were nice housekeeping services came everyday with fresh towels and I must say that Harold at the front desk he went the extra mile for his. He is the definition of customer service. I would definitely visit again and recommend the hotel to anyone 👍

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Helpful?
Thank twerpyo
Amber B, General Manager at Sawgrass Grand Hotel, responded to this review

Dear Guest, thank you for the fantastic rating! We're delighted to hear you had a great stay with us! We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future for another perfect experience! Thank you again for sharing your review. Have...

Miami, Florida
Reviewed 4 weeks ago via mobile

Hotel was pretty nice I love the customer service from one of the employees by the name of Alison! She was very helpful and charming. She kept a smile on her face the whole transaction... will definitely be visiting again!!

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Helpful?
Thank tammy23456
Amber B, General Manager at Sawgrass Grand Hotel, responded to this review

Dear Guest, thank you for the 5/5 rating! We're delighted to hear you had a great stay with us! We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We will make sure to pass on your kind words to Alison. We look forward to hosting you again in the future!...

Bratlleboro
Reviewed 4 weeks ago via mobile

I loved this place! The staff were so nice and friendly. Craig the bartender was outstanding. He knew the area and helped us out with all our questions. He was a genuinely nice guy. We stayed twice here on the start and end of our trip. I would stay here again for sure!

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Helpful?
Thank sky A
Amber B, General Manager at Sawgrass Grand Hotel, responded to this review

Thanks for the 5/5 review, Sky! We're delighted to hear that you had an amazing stay with us! It's wonderful that our team provided you with friendly service - that's what we like to hear! Craig is excellent at what he does so it's no surprise he took such great care of you! We can't wait for your next stay...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in South Florida's bustling Broward County just minutes from Fort Lauderdale, The SAWGRASS GRAND Hotel and Suites ushers in a new era of modern style in one of the state's premier business and leisure destinations. An anchor in South Florida's mix of high-tech companies and powerhouse retail centers, the service-driven 291-room hotel is a sought-after destination for sports enthusiasts, shoppers and sightseers alike, offering easy access to Sun Life Stadium, BB&T Center and nearby Sawgrass Mills Mall, as well as the Everglades, beaches and popular South Florida attractions. ... more   less 

Additional Information about Sawgrass Grand Hotel

Address: 3003 N University Dr, Sunrise, FL 33322-1610 (Formerly Holiday Inn Hotel & Suites Sawgrass Mills)
Region: United States > Florida > Broward County > Sunrise
Price Range: $94 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sawgrass Grand Hotel 3.5*
Number of rooms: 291
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Sawgrass Mills
Holiday Inn Sunrise
Sunrise Holiday Inn
Sawgrass Grand Hotel Sunrise, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Sawgrass Grand Hotel staff and other travellers.
44 questions
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See all questions (44)

Questions? Get answers from Sawgrass Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet aera, noisy ac. Bad bed at room 211.”
nyutstu, 18 May 2017 | Read review
“i was on the first floor and happy with my room”
DanielM372, 5 May 2017 | Read review
“Rooms are generally dirty.”
  • Dirty, stained carpet
  • Hairs on dirty toilet
flippy110, 1 May 2017 | Read review
“The best rooms are those with the King Size Bed which comes with a sink, microwave and small refrigerator.”
debral87, 28 Apr 2017 | Read review
“We asked for a room overlooking the green area”
, 27 Apr 2017 | Read review
5 of 5
Priceline
USD 89* /night
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Expedia.comUSD 90
Hotwire.comUSD 90
Booking.comUSD 139
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*Disclaimer
Prices are for 1 room, 2 adults
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