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Sawgrass Grand Hotel

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Sawgrass Grand Hotel
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938 Reviews from our TripAdvisor Community

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Showing 725: English reviews
Phoenix, Arizona
Reviewed yesterday NEW

Buyer beware. I booked this trip online and when I got there to check in, they added a $16.00 "resort fee." It's not a resort and I believe this is predatory pricing. I spoke with other guests who had the same complaint. The hotel is just okay, has seen better days but it was clean. The staff was not particularly...

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Helpful?
Thank Shawn K
A TripAdvisor Member
Level Contributor
7 reviews
5 hotel reviews
1 helpful vote
Reviewed yesterday NEWvia mobile

Very old and outdated but clean. Staff was very nice. Definitely not a 3-4 star as rated on some sites, maybe a 2.5 at best. Surrounding area is not nice. Ok for a clean place to sleep, but if you're looking for more, this is not your hotel.

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Thank A TripAdvisor Member
Burscough, United Kingdom
Reviewed 2 days ago NEW

I've read some bad comments about this hotel and feel like they should largely be ignored. Yes the hotel is slightly outdated but overall things were great, spacious clean rooms, friendly staff etc. It is slightly far out of the way but quite close to Sawgrass Mall. Especially handy if you have your own car.

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Thank Rob_Bob85
Reviewed 2 days ago NEWvia mobile

Bought through Priceline for a night before going out on a cruise. Had to turn the air conditioning off as it was so noisy and the Internet was very slow. Not sure what the extra hotel fee is for. No fridge in the room or any extras like bottled water,tea,coffee etc which is what you expect when paying a resort...

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1Thank Judy G
Syracuse, New York
Reviewed 5 days ago NEWvia mobile

My girlfriend and I have stayed at SawGrass Grand hotel these past 3 days and have really enjoyed the Bar service downstairs . The bartender's name was Craig , he was very professional and the drinks he made us were delicious!! He was talkative and very polite. I give Craig 10 stars !!! We will be back next year just...

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Thank Mattmendezz
Syracuse, New York
Reviewed 5 days ago NEWvia mobile

We have stayed at the sawgrass for 5 nights. I give great appreciation to our bartender, Craig, who was very polite and professional. He does a great job and really cares about his customers. I give 5 stars just because of him! We were very impressed.

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Thank jessiejordann
New York City, New York
Reviewed 6 days ago NEW

I recently stayed at this hotel and had an amazing experience. The check in process was a breeze thanks to Harold. He was very accommodating and made sure we had a pleasant experience. My room was clean and comfortable. The hotel also close to a large mall and they provide transportation to and from there. I had an all around...

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Thank princessbell2017
Vero Beach, Florida
Reviewed 1 week ago NEW

We had an awesome visit at this hotel. We only stayed one night in order to attend a hockey game. It was a wonderful location and a very good value for the room....we thought. Days later, we were charged a fee for parking and for use of WiFi. This was charged to our credit card without us being told. We...

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Thank Suellen W
Poquoson, Virginia
Reviewed 1 week ago via mobile

No complaints except that the shuttle bus ran late two times. Very functional and pleasant. The bartender was awesome. They could really use a renovation, but it is nice enough. Font desk staff was helpful and the wifi is good.

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Thank chagner
Phil K, Manager at Sawgrass Grand Hotel, responded to this review

Greetings Traveler, Thank you for taking the time to review our hotel. We are very pleased to here that you enjoyed your stay with us. We currently do have some renovated rooms, so if you would like to email me for your next stay we will be more than happy to book you one if it is available. Thanks again...

St. Petersburg, Florida
Reviewed 1 week ago

Hotel was perfect for my needs. It was close to everything I was looking for including shopping and dining. I was nervous about what I read in reviews, but upon arriving I was greeted with a smile and all my questions about the area were answered. The room was a bit dated but everything was clean and overall the room...

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Thank STPFL
Phil K, Manager at Sawgrass Grand Hotel, responded to this review

Greetings Traveler, Thank you for taking the time to review our hotel. We are delighted to here you enjoyed your stay with us. One of the perks of our hotel is how close we are to the Sawgrass Mills Mall! We even have a shuttle to take you too and from the mall and the best part is, it's included...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Sawgrass Grand Hotel

Address: 3003 N University Dr, Sunrise, FL 33322-1610 (Formerly Holiday Inn Hotel & Suites Sawgrass Mills)
Region: United States > Florida > Broward County > Sunrise
Price Range: $203 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sawgrass Grand Hotel 3.5*
Number of rooms: 291
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Sawgrass Mills
Holiday Inn Sunrise
Sunrise Holiday Inn
Sawgrass Grand Hotel Sunrise, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Sawgrass Grand Hotel staff and other travellers.
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Questions? Get answers from Sawgrass Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The king suite was very spacious. No coffee maker in room.”
 of 5 bubbles suellenw2017, 11 Jan 2017 | Read review
“Crooks, poor management”
 of 5 bubbles HoosBruce, 14 Nov 2016 | Read review
“We were just given a great room and feel like it was an upscale bed as it was very comfortable.”
 of 5 bubbles dvsdoe, 11 Nov 2016 | Read review
“Rooms on the east side are very relaxing”
 of 5 bubbles bkkinley, 9 Nov 2016 | Read review
“Room 333 was laid out well, it was clean and well appointed, bed was comfy and it had 2 tv's!”
 of 5 bubbles WheelchairDoc1, 2 Nov 2016 | Read review
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