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Doubletree by Hilton Sunrise - Sawgrass Mills

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Doubletree by Hilton Sunrise - Sawgrass Mills
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2,148 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Sunrise - Sawgrass Mills
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Showing 1,232: English reviews
Oslo, Norway
Reviewed 4 May 2016

We had two nights here before our cruise from Ft. Lauderdale. It's close to Sawgrass Mill shopping mall and outlet. Really great location if you are doing a day or two of shopping. Nice pool area with a basic whirlpool, but you have to work through the conference area to get to it. Nice buffet breakfast (not complimentary). WIFI free...

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Helpful?
Thank Sjarleee
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills, we would like to thank you for your kind words, and taking the time to provide a review. We truly love what we do and keeping our hotel beautiful for our guests is a high priority. We look forward to seeing you again soon! Whitney Rodriguez...

Seymour, Tennessee
Reviewed 1 May 2016

Excellent experience. Clean rooms. Safe area across street from large Sawgrass Mills shopping extravaganza. Parking garage available directly across street from main entrance. Great Doubletree by Hilton experience.

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Thank Ellejoycreek
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills, we would like to thank you for your kind words, and taking the time to provide a review. We truly love what we do and keeping our hotel beautiful for our guests is a high priority. We look forward to seeing you again soon! Whitney Rodriguez...

Skegness, United Kingdom
Reviewed 25 April 2016

We stayed two nights room amazing large very clean quiet .reception staff amazing nothing to much trouble .mini bus a bonus really enjoyed it would stay again.pool warm good size not many loungers.bathroom large good quality toiletries,large towns very impressed with the whole set up

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Thank Pocky2016
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Calgary, Canada
Reviewed 24 April 2016

This hotel is great is you want to watch your hockey team when they play the Florida Panthers. There is a HUGE mall between the hotel & the arena. There's free hotel shuttle to the mall. It also stops on the other side of the mall, closer to the arena. Makes for a quick walk to the hockey game. Staff...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Beverly B
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. We also are excited to offer wonderful amenities such as the shuttle service. We are always happy to hear we were able to make your stay great. We hope to see you again soon! Whitney Rodriguez Assistant General Manager

New York, United States
Reviewed 23 April 2016

I had an excellent stay at this hotel. The hotel staff was tremendous, very caring & tried to make you feel at home. If you had a problem they did their very best to accommodate you. Kudos to Wil & Michelle who were so nice to me the whole stay. The shuttle also was very helpful to me during my...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Lance H
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills, we would like to thank you for your kind words, and taking the time to provide a review. We truly love what we do and keeping our hotel beautiful for our guests is a high priority. We look forward to seeing you again soon! Whitney Rodriguez...

Hamilton, BMU
Reviewed 22 April 2016

We arrived early as noted on our booking as we just left a cruise ship. The purpose of the trip was to celebrate my wife’s Beth’s 60th birth day and do some shopping before returning to Bermuda. On arrival around 10 am we were informed check in was at 4 pm and that was fine. We check our luggage into...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Trevor H
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

First, we would like to thank you for writing your review of our hotel though it does not appear to have been a comfortable stay. Secondly, we would like to apologize on behalf of everyone at the hotel of the multiple inconveniences you experienced during your visit. The concerns mentioned in your review will be discussed with the appropriate departments...

Bridgetown, Barbados
Reviewed 22 April 2016

I have been visiting this property since 2008, but my first experience under the Doubletree brand was when I stayed in November 2015. I made several attempts to request 2 beds instead of one. One agent was not able to confirm, another reverted me to the website. I even received an email stating that I could not be helped. No...

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Thank Deborah H
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills we would like to apologize for the multiple disappointments you experienced during your visit. We would like to thank you nevertheless for sharing your experience and giving us feedback in order for us to correct the opportunities mentioned. Despite the mishaps we would love to have...

Freeport, Grand Bahama Island
Reviewed 22 April 2016

Great place to stay if your looking to do shopping. Love my room bed is very comfortable. The only thing i didn't like was that we couldn't pay for our room cash until we decide we was going somewhere else they work with us. I did not like the fact that we couldn't watch tv due to the little bit...

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Helpful?
Thank 882LisaP202
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. Our staff takes pride in the quality of accommodations and services we are able to provide; and we are pleased we were able to meet your expectations. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Phoenix, Arizona
Reviewed 21 April 2016

Horrible experience. Was there with a wedding group. One of the grand parents shortened her stay and they jacked up her rate. hotels stories kept changing. Completely unwilling to work with us to resolve. Insisted on their much higher rate for an AARP member

Review collected in partnership with DoubleTree by Hilton
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Thank Mary M
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills we would like to apologize for the multiple disappointments you experienced during your visit. We would like to thank you nevertheless for sharing your experience and giving us feedback in order for us to correct the opportunities mentioned. Despite the mishaps we would love to have...

Monasterevin, Ireland
Reviewed 21 April 2016

The Doubletree Hilton is ideally situated if you are looking for a place close to the Sawgrass Mills shopping mall. Conveniently located across the road from the Mall, it will take a short five minute walk (I say five because you need to factor in waiting for lights and the Mall has poor pedestrian walkways leading directly to an entrance)...

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1Thank omayksilo
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills, we would like to thank you for your kind words, and taking the time to provide a review. We truly love what we do and keeping our hotel beautiful for our guests is a high priority. We look forward to seeing you again soon! Whitney Rodriguez...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Doubletree by Hilton Sunrise - Sawgrass Mills

Address: 13400 West Sunrise Boulevard, Sunrise, FL 33323-0909 (Formerly Crowne Plaza Fort Lauderdale at Sawgrass Mills Mall)
Region: United States > Florida > Broward County > Sunrise
Price Range: $167 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Sunrise - Sawgrass Mills 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Doubletree By Hilton Sunrise - Sawgrass Mills Hotel Sunrise
Crowne Plaza Sunrise
Sunrise Crowne Plaza
Doubletree By Hilton Sunrise - Sawgrass Mills Florida
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Sunrise - Sawgrass Mills staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Sunrise - Sawgrass Mills staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose higher floors to view the beauty of this classy neighborhood from the top.”
 of 5 bubbles Amitnbhatia, 26 Mar 2017 | Read review
“I was at the end of a long corridor and didn't hear any noise at all. Could be different elsewhere on the floor, not sure.”
  • My room with King bed.
  • Really comfortable bed.
  • Nice presentation of soap, towels.
 of 5 bubbles lawrencen528, 8 Mar 2017 | Read review
“Stayed here twice and didn't get a bad room either time.”
 of 5 bubbles M_from_Atlanta, 21 Jan 2017 | Read review
“Overlooking Pool”
 of 5 bubbles AndrewD801, 7 Jan 2017 | Read review
“Always try for a suite.”
 of 5 bubbles ADrianZee2014, 1 Jan 2017 | Read review
5 of 5