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Doubletree by Hilton Sunrise - Sawgrass Mills

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Doubletree by Hilton Sunrise - Sawgrass Mills
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2,032 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Sunrise - Sawgrass Mills
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Showing 1,151: English reviews
Reviewed 2 weeks ago

The hotel was really close to the Mall and their is a shuttle that will take you there and bring you back:)!! The staff was very friendly, helpful and professional. The amazing food prepared was delicious. My server ED gave the best service and everything was always delivered in a timely manner. I will be visiting the Doubletree next week...

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Helpful?
1Thank Nina S
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. We also are excited to offer wonderful amenities such as the shuttle service. We are always happy to hear we were able to make your stay great. We hope to see you again soon! Whitney Rodriguez Assistant General Manager

Reviewed 2 weeks ago

Friendly Staff Over priced restaurant...over booked Had late check in so had to find things to do instead of checking in and relaxing after driving for hours. Location was good for area we needed to be in. No breakfast deals. Over priced restaurant

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Helpful?
Thank D3936UTjamesh
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

First, we would like to thank you for writing your review of our hotel though it does not appear to have been a comfortable stay. Secondly, we would like to apologize on behalf of everyone at the hotel of the multiple inconveniences you experienced during your visit. The concerns mentioned in your review will be discussed with the appropriate departments...

Chaguanas, Trinidad
Reviewed 3 weeks ago

Good hotel. Standard breakfast. Good service. Excellent location to Sawgrass mall. Excellent service via the free shuttle to and from mall and other surrounding places. Convenient for shopping. Hotel staff are trained and willing to assist.

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Helpful?
1Thank Ramragoo
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. We also are excited to offer wonderful amenities such as the shuttle service. We are always happy to hear we were able to make your stay great. We hope to see you again soon! Whitney Rodriguez Assistant General Manager

Southcentral Pennsylvania
Reviewed 3 weeks ago

We just came back from our quick weekend visit to the Doubletree at Sawgrass Mills. It was a wonderful experience, due largely to the amazing staff at the hotel. (We were also visiting family, which made it great, too). We booked the hotel as part of a Jet Blue package deal, based on it's TripAdvisor reviews, and we were not...

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Helpful?
Thank ejill
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Jihlava
Reviewed 3 weeks ago

We used this hotel when we visited Florida Panthers home game in October. The hotel provides a shuttle bus in both directions which is nice. The room is what you would expect in this price range. The pool is nice and clean but gets no sunshine in the afternoon.

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Helpful?
Thank Kamil_Simona
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. We also are excited to offer wonderful amenities such as the shuttle service. We are always happy to hear we were able to make your stay great. We hope to see you again soon! Whitney Rodriguez Assistant General Manager

Zion, Illinois
Reviewed 3 weeks ago

This hotel is located in a nice area of Sunrise, close to Ft. Lauderdale and across the street from Sawgrass Mall. The rooms are very clean (almost time to shampoo the carpets, though). All of the staff are extra friendly and helpful.

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Helpful?
Thank Thomas F
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. Our staff takes pride in the quality of accommodations and services we are able to provide; and we are pleased we were able to meet your expectations. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Columbus, Ohio
Reviewed 3 weeks ago

Nothing special. No free breakfast because they are "full service hotel." I get it but the "service" is nothing more than music in the elevators. If you are a roller and music in the elevator is what you are after, this is the place for you. If you want a safe comfortable hotel that offers breakfast, there are many better...

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Helpful?
1Thank jeff c
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

First, we would like to thank you for writing your review of our hotel though it does not appear to have been a comfortable stay. Secondly, we would like to apologize on behalf of everyone at the hotel of the multiple inconveniences you experienced during your visit. The concerns mentioned in your review will be discussed with the appropriate departments...

Reviewed 3 weeks ago

Had everything we needed. Great hotel with good staff who looked after our every need. Hugh outlet mall, NHL hockey rink and team. Lots to do with plenty of restaurants of every quality. They have a shuttle that will take you within a 3 mile radius recommended as a 4 ****

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Helpful?
1Thank gerryj572
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Switzerland, Fla.
Reviewed 4 weeks ago

If you are attending a concert or other type show at the BB&T Center, this hotel is an excellent place to stay! Also, the huge Sawgrass Mills Shopping Center is right across the street. The Doubletree has a van that runs continuously, taking guests any place within 3 miles. Nice perk! For concerts, they drop you off in front of...

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Helpful?
2Thank geezerhippie
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. We also are excited to offer wonderful amenities such as the shuttle service. We are always happy to hear we were able to make your stay great. We hope to see you again soon! Whitney Rodriguez Assistant General Manager

Newnan, GA
Reviewed 4 weeks ago

We had tickets to the Stevie Nicks concert and needed a hotel room near the venue. The Doubletree Sawgrass Mills more than fit the bill! Located a couple of miles from the BB&T Center, the Doubletree Sawgrass Mills offers free parking, comfortable beds, and warm chocolate chip walnut cookies on check-in. The staff was super friendly. From the bellmen who...

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Helpful?
2Thank jasonnkim
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. We also are excited to offer wonderful amenities such as the shuttle service. We are always happy to hear we were able to make your stay great. We hope to see you again soon! Whitney Rodriguez Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Doubletree by Hilton Sunrise - Sawgrass Mills

Address: 13400 West Sunrise Boulevard, Sunrise, FL 33323-0909 (Formerly Crowne Plaza Fort Lauderdale at Sawgrass Mills Mall)
Region: United States > Florida > Broward County > Sunrise
Price Range: $181 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Sunrise - Sawgrass Mills 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Doubletree By Hilton Sunrise - Sawgrass Mills Hotel Sunrise
Crowne Plaza Sunrise
Sunrise Crowne Plaza
Doubletree By Hilton Sunrise - Sawgrass Mills Florida
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Sunrise - Sawgrass Mills staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Sunrise - Sawgrass Mills staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Our first stay here but I am sure any room is fine.”
 of 5 bubbles labradorheat, 27 Nov 2016 | Read review
“Complementary wi-fi is provided to all guests, irrespective of whether the guest is a Hilton Honors member.”
 of 5 bubbles vtextc, 21 Nov 2016 | Read review
“We were on the 8th and 9th floors, and can recommend both”
 of 5 bubbles ejill, 15 Nov 2016 | Read review
“Never stay at a Hilton Hotel. It would be better to go for an IHG Hotel”
 of 5 bubbles 983stevey, 9 Oct 2016 | Read review
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 of 5 bubbles U1844IPericm, 25 Sep 2016 | Read review
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