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Doubletree by Hilton Sunrise - Sawgrass Mills

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Doubletree by Hilton Sunrise - Sawgrass Mills
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2,139 Reviews from our TripAdvisor Community

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Showing 1,227: English reviews
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Oslo, Norway
Reviewed yesterday NEWvia mobile

Stayed here overnight after flying in from overseas. Arrived late, staff was very nice and accommodating. Got warm cookies upon arrival, and the offer free parking in a garage. The hotel is located directly in front of the sawgrass mills outlet, and they offer a free shuttle service. We took our car, and had no problems with finding parking. Did...

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Helpful?
Thank Hanne G
HOTEL’S FAVOURITE REVIEW
Reviewed 22 January 2017

This Doubletree is right across from Sawgrass Mills, which is an extremely popular shopping destination in south Florida. The hotel is nice and clean. The rooms are nice and clean. I didn't detect any sense of humidity or odor, which I can't say for other hotels in this area. If you are in the area to shop at the mall,...

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1Thank M_from_Atlanta
About Hotel's Favourite Review
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills, we would like to thank you for your kind words, and taking the time to provide a review. We truly love what we do and keeping our hotel beautiful for our guests is a high priority. We look forward to seeing you again soon! Whitney Rodriguez...

Huntington WV, United States
Reviewed 2 days ago NEW

I enjoyed our stay. Hotel was clean, staff was courteous and helpful. I really like the location across from Sawgrass Mills Mall. The hotel offered a shuttle to the mall as well. There are several restaurants to choose in the mall as well as the hotel restaurant. Great location

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Sharon Kim I
Pensacola, Florida
Reviewed 2 days ago NEWvia mobile

I spend quite a bit of time in hotels and this one does it right. From check in. ..Jose is always polite and fun and the delicious cookies are an added treat. The room is always clean and comfortable. Breakfast is always spot on with delicious food of good quality. Hilda is so sweet and always on top of things...

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Thank Abamagal
Fort Worth, TX
Reviewed 5 days ago NEW

My room was near the end of the hallway, but could still hear hear people talking in the common area. Worst of all was hearing people in the rooms on both side of mine using the bathroom!! The staff was very pleasant, but the construction of this place leaves much to be desired. The good news is that even though...

Review collected in partnership with DoubleTree by Hilton
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Thank F R
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

First, we would like to thank you for writing your review of our hotel though it does not appear to have been a comfortable stay. Secondly, we would like to apologize on behalf of everyone at the hotel of the multiple inconveniences you experienced during your visit. The concerns mentioned in your review will be discussed with the appropriate departments...

Ottawa, Canada
Reviewed 6 days ago NEW

The DoubleTree at the west end of Sunrise at the biggest shopping mall we have ever seen was an experience to be savoured. An additional bonus is its proximity to the BB&T Centre for sporting events. Though we didn't go to the BB&T Center, we enjoyed the shopping experience, and being directly across from the hotel, it was very handy....

Review collected in partnership with DoubleTree by Hilton
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Thank 155004John_B
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Port of Spain, Trinidad
Reviewed 6 days ago NEW

This hotel was located closely to the Sawgrass mall. This was a solo trip primarily for shopping. There was a very reliable shuttle service, that takes you to the mall, a nearby Ross and Walmart. You could also call the hotel if you needed a pick up outside of the scheduled pick ups. The drivers were so pleasant and kind....

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Thank sherezam
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. We also are excited to offer wonderful amenities such as the shuttle service. We are always happy to hear we were able to make your stay great. We hope to see you again soon! Whitney Rodriguez Assistant General Manager

Seattle
Reviewed 1 week ago

For a mid-range hotel, this was a really nice hotel. The lobby area was open and spacious and made a good first impression. We were upgraded to a Hilton Honors floor even though we arrived really early...we were coming in from a cruise. The pool area was small but really nice. They definitely needed way more pool towels. Both days...

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Thank pirk
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. Our staff takes pride in the quality of accommodations and services we are able to provide; and we are pleased we were able to meet your expectations. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Port of Spain, Trinidad
Reviewed 1 week ago

Stayed at the Double Tree for 6 nights (minus 2 nights in the in between where we went to Disney). The room was on the top floor and it is without a doubt the nicest hotel room I have ever stayed in. It was a suite consisting of a huge bedroom with toilet and bath and a living room/dining room...

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Thank Nis N
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills we would like to apologize for the multiple disappointments you experienced during your visit as it related to our staff. We would like to thank you nevertheless for sharing your experience and giving us feedback in order for us to correct the opportunities mentioned. Despite the...

Portland, Oregon
Reviewed 1 week ago via mobile

We came into town to see the Game of Thrones concert at the BB&T Center. The hotel is about 10 minutes from the venue. It's about 30 minutes from the Ft. Lauderdale airport and about 20-30 minutes from the beach. The hotel offers a free shuttle to places within a few miles of the hotel. It also offers free wifi...

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Thank Leah O
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. Our staff takes pride in the quality of accommodations and services we are able to provide; and we are pleased we were able to meet your expectations. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Doubletree by Hilton Sunrise - Sawgrass Mills

Address: 13400 West Sunrise Boulevard, Sunrise, FL 33323-0909 (Formerly Crowne Plaza Fort Lauderdale at Sawgrass Mills Mall)
Region: United States > Florida > Broward County > Sunrise
Price Range: $166 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Sunrise - Sawgrass Mills 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Doubletree By Hilton Sunrise - Sawgrass Mills Hotel Sunrise
Crowne Plaza Sunrise
Sunrise Crowne Plaza
Doubletree By Hilton Sunrise - Sawgrass Mills Florida
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Sunrise - Sawgrass Mills staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Sunrise - Sawgrass Mills staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was at the end of a long corridor and didn't hear any noise at all. Could be different elsewhere on the floor, not sure.”
  • My room with King bed.
  • Really comfortable bed.
  • Nice presentation of soap, towels.
 of 5 bubbles lawrencen528, 8 Mar 2017 | Read review
“Stayed here twice and didn't get a bad room either time.”
 of 5 bubbles M_from_Atlanta, 21 Jan 2017 | Read review
“Overlooking Pool”
 of 5 bubbles AndrewD801, 7 Jan 2017 | Read review
“Always try for a suite.”
 of 5 bubbles ADrianZee2014, 1 Jan 2017 | Read review
“They charge for packages.”
 of 5 bubbles gparrris3, 28 Dec 2016 | Read review
5 of 5