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Doubletree by Hilton Sunrise - Sawgrass Mills

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Doubletree by Hilton Sunrise - Sawgrass Mills
Doubletree by Hilton Sunrise - Sawgrass Mills
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2,111 Reviews from our TripAdvisor Community

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Showing 1,206: English reviews
Start your review of Doubletree by Hilton Sunrise - Sawgrass Mills
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Mount Dora, Florida
Reviewed 2 days ago NEW

All the Staff was great from the Front desk to the dining staff! They made our visit wonderful. Very Nice rooms and yummy cookies! Great location for visiting BB&T arena as you can rock on the shuttle bus with Ricardo😊

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Helpful?
Thank Dana R
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. We also are excited to offer wonderful amenities such as the shuttle service. We are always happy to hear we were able to make your stay great. We hope to see you again soon! Whitney Rodriguez Assistant General Manager

HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

This Doubletree is right across from Sawgrass Mills, which is an extremely popular shopping destination in south Florida. The hotel is nice and clean. The rooms are nice and clean. I didn't detect any sense of humidity or odor, which I can't say for other hotels in this area. If you are in the area to shop at the mall,...

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Helpful?
1Thank M_from_Atlanta
About Hotel's Favourite Review
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills, we would like to thank you for your kind words, and taking the time to provide a review. We truly love what we do and keeping our hotel beautiful for our guests is a high priority. We look forward to seeing you again soon! Whitney Rodriguez...

West Palm Beach, Florida
Reviewed 6 days ago NEW

Great place to stay for business and leisure! I would highly recommend the hotel for business meetings. Catering is excellent and the staff is extremely attentive. My two day meeting went flawlessly. Thank you.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jvtrainer99
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

San Juan, Puerto Rico
Reviewed 6 days ago NEW

A last moment meeting in a location previously use by my peers. Provide excellent location alternative near to the Sawgrass Mall and the nearby restaurants alternative. I like the professional and helpful staff and the rest was pleasant and relax.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank V7897HFrobertor
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills, we would like to thank you for your kind words, and taking the time to provide a review. We truly love what we do and keeping our hotel beautiful for our guests is a high priority. We look forward to seeing you again soon! Whitney Rodriguez...

Sunrise, United States
Reviewed 6 days ago NEW

Staff is wonderful, lobby is gorgeous, conference rooms are nice and clean. Rooms are very nice but the sink and tub drained very slow. Cleaning staff were friendly and helpful. I recommend the restaurant for breakfast and lunch but the dinner was a complete disaster. Food was terrible, service was nice but extremely slow.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 35tamarag
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills we would like to apologize for the disappointments you experienced during dinner. We would like to thank you nevertheless for sharing your experience and giving us feedback in order for us to correct the opportunities mentioned. Despite the mishap we would love to have you back...

Youngstown, United States
Reviewed 6 days ago NEW

I traveled to the area to celebrate a good friends 50th birthday and the hotel staff was very helpful and patient. The facilities were very clean as was the room. The location was close to some of the best shopping. The neighborhood was beautiful. My sleep experience was over the top., I slept so good the mattress was very, very...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank verag835
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

NAPLES, United States
Reviewed 1 week ago

Suites in this hotel are next to the service elevator-do not book! You will be kept awake all hours of the day/night. Horrible experience. Hotel is also very outdated. Not a good value for a Doubletree Hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 270jeaner
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

First, we would like to thank you for writing your review of our hotel though it does not appear to have been a comfortable stay. Secondly, we would like to apologize on behalf of everyone at the hotel of the multiple inconveniences you experienced during your visit. The concerns mentioned in your review will be discussed with the appropriate departments...

Naples, Florida
Reviewed 1 week ago

Location is very good go shopping and to go to BB & T for concerts. They supply shuttle service. Hotel is average and cleanliness is so so . Tub didn't drain well. Bar was over priced and service was just OK .

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Funtimes_Naples
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills we would like to apologize for the multiple disappointments you experienced during your visit. We would like to thank you nevertheless for sharing your experience and giving us feedback in order for us to correct the opportunities mentioned. Despite the mishaps we would love to have...

Port of Spain, Trinidad
Reviewed 1 week ago

I loved staying at Doubletree. Hmm the cookie.......... also the staff and service was excellent. I loved being pick up from Sawgrass Mall after lots of shopping. It is an ideal location near to Sawgrass Mall and Ross and there is also a good variety of restaurants close by.

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Helpful?
Thank Klee1422
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. We also are excited to offer wonderful amenities such as the shuttle service. We are always happy to hear we were able to make your stay great. We hope to see you again soon! Whitney Rodriguez Assistant General Manager

Ottawa, Canada
Reviewed 1 week ago

Excellent service, excellent value, the staff were very helpful in responding to our questions. They also arranged for the transportation to the cruise port. The shuttle to the mall was great- short and sweet. We will be booking there again

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kevinpQ9851FT
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills, we would like to thank you for your kind words, and taking the time to provide a review. We truly love what we do and keeping our hotel beautiful for our guests is a high priority. We look forward to seeing you again soon! Whitney Rodriguez...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Doubletree by Hilton Sunrise - Sawgrass Mills

Address: 13400 West Sunrise Boulevard, Sunrise, FL 33323-0909 (Formerly Crowne Plaza Fort Lauderdale at Sawgrass Mills Mall)
Region: United States > Florida > Broward County > Sunrise
Price Range: $168 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Sunrise - Sawgrass Mills 3.5*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, HotelsforEveryone, Hotels.com and Travelocity so you can book your Doubletree by Hilton Sunrise - Sawgrass Mills reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Sunrise - Sawgrass Mills Hotel Sunrise
Crowne Plaza Sunrise
Sunrise Crowne Plaza
Doubletree By Hilton Sunrise - Sawgrass Mills Florida
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Sunrise - Sawgrass Mills staff and other travellers.
95 questions
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Questions? Get answers from Doubletree by Hilton Sunrise - Sawgrass Mills staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed here twice and didn't get a bad room either time.”
 of 5 bubbles M_from_Atlanta, 21 Jan 2017 | Read review
“Overlooking Pool”
 of 5 bubbles AndrewD801, 7 Jan 2017 | Read review
“Always try for a suite.”
 of 5 bubbles ADrianZee2014, 1 Jan 2017 | Read review
“They charge for packages.”
 of 5 bubbles gparrris3, 28 Dec 2016 | Read review
“Our first stay here but I am sure any room is fine.”
 of 5 bubbles labradorheat, 27 Nov 2016 | Read review
5 of 5