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Doubletree by Hilton Sunrise - Sawgrass Mills

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Doubletree by Hilton Sunrise - Sawgrass Mills
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2,032 Reviews from our TripAdvisor Community

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Showing 1,151: English reviews
Montreal, Quebec
Reviewed 3 days ago NEW

For the busy business traveller, this hotel has everything you need and a great location if you are working in the Sunrise Corporate area. Rooms are clean, staff is friendly, and all amenities are provided. You get great value overall. The rooms are quiet a good size. Always my first choice for Sunrise hotels.

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Helpful?
Thank P4298BHmarkl
Kissimmee, United States
Reviewed 3 days ago NEW

The hotel is near one of the largest mall in Florida and everything is within a 5 mile radius of the hotel. Our check-in was done quickly and efficiently. The buffet breakfast was very good and had a great variety. Overall, excellent hotel.

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Helpful?
Thank Alicia D
Kirkland, Canada
Reviewed 4 days ago NEW

Checked into Hotel Suite on Sat. PM. All seemed OK - very tired - slept a lot - Sunday AM went out early and returned after 3:00 PM - no housekeeping at all - no carts in hallway - didn't bother made my bed etc. Monday AM was awakened around 7:00 AM - worked on floor up - really noisy...

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Helpful?
Thank smurfeee
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills we would like to apologize for the multiple disappointments you experienced during your visit. We would like to thank you nevertheless for sharing your experience and giving us feedback in order for us to correct the opportunities mentioned. Despite the mishaps we would love to have...

Trinidad
Reviewed 5 days ago NEW

Great hotel to stay in for thanksgiving shopping or any shopping trip. Very close to many stores and the mall. The microwave and mini fridge in each room is a great. It makes it easier to keep some food in your room and not have to go and buy something every time.

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Helpful?
Thank LiciJ17
WALSALL
Reviewed 6 days ago NEW

This hotel is in the best location for Sawgrass mills mall with the free shuttle being a bonus. All the staff are excellent at there jobs and always treated us with the respect. The rooms are spacious and it was good to have a microwave , fridge and coffee maker in the room . Will definatley use this hotel again...

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Helpful?
Thank WalsallTom1
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills, we would like to thank you for your kind words, and taking the time to provide a review. We truly love what we do and keeping our hotel beautiful for our guests is a high priority. We look forward to seeing you again soon! Whitney Rodriguez...

Doha, Qatar
Reviewed 1 week ago via mobile

Went on business for the week of Thanksgiving. The staff were extremely courteous and helpful. The property is within walking distance from Sawgrass Mills - the outlet mall. Really enjoyed my stay. They gave me a complimentary room upgrade. They have a free shuttle that takes you to places in the vicinity. Quiet location. Breakfast buffet is great. Will definitely...

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Helpful?
Thank GraceSamuelEle
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. We also are excited to offer wonderful amenities such as the shuttle service. We are always happy to hear we were able to make your stay great. We hope to see you again soon! Whitney Rodriguez Assistant General Manager

Labrador City, Canada
Reviewed 1 week ago

Heading out for a cruise. my wife always wanted to stay near Sawgrass Mall. After some flights, I was tired & she could shop. The hotel was clean and the staff were really friendly. The room did have a musty smell (2nd floor) but was quickly addressed by the staff. There is no shuttle from/to the airport or cruise port...

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Helpful?
Thank labradorheat
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Nottinghamshire
Reviewed 1 week ago

It suited our needs- would have liked more English speaking staff - we only stayed as we were visiting a hockey - game it is an old hotel that has been slightly renovated - good location though for sawgrass and the arena

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Helpful?
Thank WestfieldGB
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. Our staff takes pride in the quality of accommodations and services we are able to provide; and we are pleased we were able to meet your expectations. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Chicago
Reviewed 1 week ago

From check in to check-out we were comfortable and well-attended-to. Staff reached out to find eating places, directions, etc. Only drawback was that breakfast was mediocre, but that didn't detract from an entirely pleasant experience.

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Helpful?
Thank DelBloem
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Calgary, Alberta
Reviewed 2 weeks ago

We booked a short family stay at the Doubletree ahead of a longer jaunt to Miami. Front counter staff were hospitable and authentically welcoming; the warm fresh baked cookies provided at check-in lit up our six year old's face. The cookies went down a treat with a freshly brewed cup of java, courtesy of a modern, easy to use Keurig...

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Helpful?
Thank vtextc
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. Our staff takes pride in the quality of accommodations and services we are able to provide; and we are pleased we were able to meet your expectations. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Doubletree by Hilton Sunrise - Sawgrass Mills

Address: 13400 West Sunrise Boulevard, Sunrise, FL 33323-0909 (Formerly Crowne Plaza Fort Lauderdale at Sawgrass Mills Mall)
Region: United States > Florida > Broward County > Sunrise
Price Range: $181 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Sunrise - Sawgrass Mills 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Doubletree By Hilton Sunrise - Sawgrass Mills Hotel Sunrise
Crowne Plaza Sunrise
Sunrise Crowne Plaza
Doubletree By Hilton Sunrise - Sawgrass Mills Florida
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Sunrise - Sawgrass Mills staff and other travellers.
92 questions
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Questions? Get answers from Doubletree by Hilton Sunrise - Sawgrass Mills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our first stay here but I am sure any room is fine.”
 of 5 bubbles labradorheat, 27 Nov 2016 | Read review
“Complementary wi-fi is provided to all guests, irrespective of whether the guest is a Hilton Honors member.”
 of 5 bubbles vtextc, 21 Nov 2016 | Read review
“We were on the 8th and 9th floors, and can recommend both”
 of 5 bubbles ejill, 15 Nov 2016 | Read review
“Never stay at a Hilton Hotel. It would be better to go for an IHG Hotel”
 of 5 bubbles 983stevey, 9 Oct 2016 | Read review
“2nd Floor rooms look at rooftop equipment”
 of 5 bubbles U1844IPericm, 25 Sep 2016 | Read review
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