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All reviewsocala areafront deskqueen suitehi expressroom was cleanbreakfast attendantsilver springs state parkfree breakfastthe breakfast areagreat place to staywould highly recommend this hotelyogurtstayed nightsthe entire staffvery nice hotelhieflorida
This is probably not a hotel I would typically stay at but I have to say I have been extremely impressed. Trying to evacuate from hurricane Irma with my husband and mother we were able to secure two rooms here with pets. The hotel has...More
Thank Lisa P
Response from Becca Z, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver SpringsResponded 19 September 2017
Thank you for giving us a chance! We are thrilled that we impressed you. Our guests are our top priority as well as their safety. We are glad to have been able to provide you will exceptional customer care and service. We hope to have...More
We stopped over while visiting Silver Springs State Park, after researching most hotels in the area and determining that this one represented better value and having good reviews.
Nowhere did we see that the breakfast area was undergoing renovation, but this didn't bother us.
Response from Becca Z, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver SpringsResponded 29 August 2017
We appreciate you taking the time to share your experience with us during your visit to Silver Springs. Thanks for the recommendation! We can't begin to explain how thrilled you have made us to learn that we were exactly what you were looking for. We...More
The good - the staff was great. Attentive, friendly, and genuine. Made the check-in and checkout easy. The woman working the breakfast was very pleasant and made sure everything was fresh and well stocked. Rooms were quiet.
The less than good - the rooms and...More
Response from Becca Z, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver SpringsResponded 23 August 2017
We appreciate you for taking the time to share the details of your stay during your visit to our hotel. Everyone here is working hard to create experiences to inspire you to continue to visit us. It makes us so proud learning that our staff...More
Our room was very comfortable, and the staff was helpful. Breakfast was very good, and Carol and Rose took good care of us. We enjoyed walking in the Silver Springs park across the street and seeing Florida's original glass-bottom boats.More
Response from Becca Z, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver SpringsResponded 16 August 2017
We appreciate you for taking the time to share your experience with us at our Holiday Inn Express in Silver Springs! We’re so glad to hear that your expectations were met during your journey at our hotel. A comfortable room and accommodating staff are among...More
Clean great customer service we had a peaceful stay all stores restaurants sites to see near , clean pool Great place to stay.i felt safe there with my grandaughter, we were asked all the time what can we do for you anything you need let...More
Thank Laura C
Response from Becca Z, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver SpringsResponded 8 August 2017
We're so happy to hear about your awesome stay! Thank you for taking the time to let us know how we are doing. The greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We...More