Rooms are great. Clean, loaded with amenities and complimentary water/coffee/sun-screen. Friendly front desk.. Reception area sometimes feels damp, because of the humid weather & folks walking wet from beach.
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I don't understand why this place has poor reviews; we had an amazing stay! We stayed here for 7 days during our vacation/family reunion and everything was great! Check-In was super easy and most of the staff was very friendly. I forgot the names of...More
That is just great! Thank you
It's a beautiful location with staff that are very accommodating. When we checked in we asked for an upgrade and were immediately given a 6th floor room with a gulf view by Donna. When we noticed a small leak in the ceiling (probably condensation from...More
My husband and I came just to relax. Donna at the front desk was fantastic. Fast check in, our room was ready early before check in time and she came to the bar area just to bring us our keys. Great customer service. The bathroom...More
Great location, right on Lido Beach, and a 10-minute walk fto St. Armand's Circle. The front desk staff is very good. To me, how a hotel or restaurant deals with an issue is a measure of its success. I was originally in Room 607, which...More
"Rooms on higher floors on the gulf side have great views. Columbia and Crab and Fin restaurants at St..."
"*DO NOT forget your parking pass or you car may be towed, they check, trust me!"