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All reviewscracker barrelfront deskoutback steakhouseauto trainiced tearoom was cleanshuttle servicerental carnext morningwaffleswonderful hotelfree shuttlea great place to staybiscuits and gravywould stay here againdesk staffhotel shuttle
Located 20 minutes from the Airport the hotel workers are friendly and the basic rooms very clean. They provide a complimentary breakfast which starts at 6:00 am and a shuttle service to and from the airport. A quick walk to Cracker Barrel next door or...More
Response from ShoemakerGM, General Manager at Comfort Inn & Suites North Orlando / SanfordResponded 4 weeks ago
Thank you for taking a moment and making comments on TripAdvisor on your recent stay with us. Your comments are very much appreciated.
Terrible stay for a BIG price!! We paid BIG money for the worst night sleep,of the week. We needed a place before a very early flight the next morning. The walls in this hotel are paper thin. They even advertise in room that they have...More
Response from ShoemakerGM, General Manager at Comfort Inn & Suites North Orlando / SanfordResponded 8 March 2018
I just received your TripAdvisor review and do apologize for your experience during your stay. The reason we have the earplugs is due to the proximity to the highway which was moved closer to the hotel once it was built. I have not...More
We were tired. We were frustrated. Our flight home had just been cancelled. What now? Sleep on the floor of the airport terminal? NO! SFB airport customer service called this Inn and got us a room for the night and shuttle service to get us...More
Response from ShoemakerGM, General Manager at Comfort Inn & Suites North Orlando / SanfordResponded 5 March 2018
Thank you so much for your wonderful comments. We strive to exceed guest expectations and deliver world class service. I will share your comments with all the team members.
Found the hotel this summer upon bringing our daughter to college. First trip was great, no complaints. This trip, not so great. Bedding smelled like someone else? Haven't been laundered? Sorry, we won't be back.More
Thank Krista D
Response from ShoemakerGM, General Manager at Comfort Inn & Suites North Orlando / SanfordResponded 1 March 2018
I just received your comments on your stay and I want to apologize for the bedding. I am not sure what the smell might have been. The sheets in the room are changed everyday. I had no other guest that had an issue...More
This hotel has customer service issues. We had a problem with our room walked to the front desk, and as we were waiting on line the customer
in front of us was talking with the receptionist on the right side. Then all of the sudden...More
1 Thank marryjyhs
Response from ShoemakerGM, General Manager at Comfort Inn & Suites North Orlando / SanfordResponded 26 February 2018
This is the most disheartening review I have had in my 15 years as manager at the hotel. The experience you write about is unacceptable. The employee you talk about is no longer employed at the hotel
If you read through all of...More
Response from ComfortSanford | Property representative |
Contact our main number at 407-585-1580 when you're ready to be picked up then our shuttle will pick you up where the taxis are located just outside of the terminal. If the rental company is not able to drop the car at the... More
Contact our main number at 407-585-1580 when you're ready to be picked up then our shuttle will pick you up where the taxis are located just outside of the terminal. If the rental company is not able to drop the car at the hotel then our shuttle will be glad to take you to one of the rental companies. Thank you