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World Golf Village Renaissance St. Augustine Resort

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World Golf Village Renaissance St. Augustine Resort
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945 Reviews from our TripAdvisor Community

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There are newer reviews for World Golf Village Renaissance St. Augustine Resort
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Showing 937: English reviews
Southwest Gulf Coast, Florida
Reviewed 9 August 2015 via mobile

Absolutely beautiful to look at and very nice lobby, but don't look too closely. This is a golf resort, but we weren't there for golf so my teenagers looked for other things ro do. The billiards room was a nice surprize, but when we attempted to use the table we discovered the pockets were being held together with staples and...

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Helpful?
2Thank jlasanta78
JeffreyOliasami, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for choosing the Renaissance Resort for your family's stay in St. Augustine. I am very pleased to hear our ambassadors were helpful and polite. I am sorry that the billiards room needed attention and we will make sure to fix that promptly. Please come see us again!

Reviewed 30 July 2015 via mobile

We wait for 4 hour for our room went I check to see was going on the lady never check us in so we wait and wait .is a huge hotel is clean bathroom by the pool stink but everything else was ok no gluten free options to eat in the restaurant that are inside the hotel bed is soft...

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Helpful?
1Thank mariejenice
JeffreyOliasami, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

I am sorry the room was not ready for you to check into upon your arrival to the resort. We should have shown your more in the way of service so that you could have enjoyed yourself with a gluten free option while the room was being checked over. I appreciate your review very much and hope you will give...

Florida
Reviewed 30 July 2015

We booked this hotel because it was a Marriott property. When we checked in we were greeted by a front desk employee that was anything but helpful. When we arrived in our room we notices an order and it was extremely hot. Assuming the order was related to the heat we promptly adjusted the AC to 70 degrees and then...

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Helpful?
4Thank Eric S
JeffreyOliasami, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for the email you sent as well. I have been able to address the problem with our Engineering team and only wish we had been able to speak with you about it while you were with us. I am sorry we did not provide the stay that you and your family deserved and we are committed to improving...

Albany, Georgia
Reviewed 30 July 2015

If you are fans of Golf then this is the place to be. You are located right at the heart of WGV and walk over to the World Golf Hall of Fame, as well as the Caddyshack restaurant. This is a typical upscale hotel property and the room I had was clean and comfortable. You are also able to walk...

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Helpful?
Thank Ed G
JeffreyOliasami, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

We are so happy to hear you enjoyed your stay at the Renaissance. If it's business or pleasure, we look forward to having you back either way! Thank you for sharing your review on TripAdvisor.

Milton, Vermont
Reviewed 29 July 2015

My boyfriend and I stayed here for two nights in May. The hotel is beautiful and is in a beautiful location. If you plan on doing a lot of things in St. Augustine, I might recommend staying closer to town as it was a 20-30 minute drive depending on traffic, however if you don't plan on leaving the resort much...

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Helpful?
Thank Nicole H
JeffreyOliasami, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for that awesome review! We are looking forward to having you back.

Tampa, Florida
Reviewed 29 July 2015

This is a very attractive hotel, located just off of I-95 not too far from St. Augustine. Its many plusses are offset by nearly as many minuses. The lobby is gorgeous and check-in is efficient and friendly. My room (a king suite on the 6th floor) was very nice, with a balcony overlooking the pool and the Golf Hall of...

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Helpful?
1Thank George K
JeffreyOliasami, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for taking the time to review us, it is appreciated. We understand that being outside of the historic district has its pros- championship golf courses, Hall of Fame etc. as well as the cons for guests who would prefer a different mix within walking distance. I wish you would have stayed with us to dine Friday night, a...

Virginia Beach, Virginia, United States
Reviewed 29 July 2015

It is amazing, everyone was so nice, the hotel is beautiful and everyone there was very welcoming. The pool was nice and large, clean rooms, friendly staff. Would definitely stay here again. Nothing bad to say.

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Helpful?
Thank Melissa S
JeffreyOliasami, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for your review! We look forward to welcoming you back for another great stay.

Reviewed 28 July 2015 via mobile

This resort was so beautiful as we pulled up. The room was comfortable, quiet & so clean. Our view of the golf course was really nice. The restaurant was a great option. We had breakfast & there was a buffet & individual items to order. We loved it! The pool was beautiful! We had a nice time relaxing in it...

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Helpful?
Thank Natalieklenotic
JeffreyOliasami, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

It sounds like you covered a lot of St. Augustine while you were staying with us and we appreciate you taking the time to share your recommendation with others on TripAdvisor. I hope we will see you again soon.

Wesley Chapel, Florida
Reviewed 27 July 2015

I needed a place to stay while in town for business. I picked the Renaissance, as it was well situated to where I needed to be. It is some what of a twisting, turning ride, once you get off I-95, but its worth it. The interior atrium is wonderful and you get a good view of it from all floors,...

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Helpful?
Thank Pete W
JeffreyOliasami, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you so much for that wonderful description of the resort and atrium interior. We are thrilled that you enjoyed your time with us and we look forward to your next stay. Please come back soon!

Asheville, North Carolina
Reviewed 26 July 2015

From the moment we checked in and our room wasn't ready (in the late afternoon) to the breakfast buffet the following morning, this stay was a disaster! The pool was disgusting, the food was horrible and breakfast bar not stocked, and I have spent an entire month calling this hotel's housekeeping department to track down a swimsuit my daughter left...

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Helpful?
2Thank ali19772015
JeffreyOliasami, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

I am so sorry we have caused you this frustration. Upon seeing your review I was in contact with our new Executive Housekeeper. I apologize that your stay was unsatisfactory in several areas and I have addressed the matters with our team. I am committed to improving based on the information you have provided.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Explore everything that downtown St. Augustine has to offer! Renaissance World Golf Village Resort and Convention Center offers a complimentary shuttle for individual guests to and from downtown St. Augustine(based on availability). The Renaissance World Golf Village Resort offers fresh, well appointed accommodations featuring 37 inch flat-panel televisions, sparkling new bathrooms and furnishings, high-speed wireless Internet access, spacious work areas, wet bars and refrigerators among many modern luxuries. Meet in the largest combination hotel and convention center between Orlando and Atlanta. Within 15 minutes of the resort enjoy 108 holes of championship golf, including the Slammer and Squire, located just steps from your guest room. ... more   less 

Additional Information about World Golf Village Renaissance St. Augustine Resort

Address: 500 S Legacy Trl, St. Augustine, FL 32092-2719 (Formerly The Renaissance World Golf Village Resort)
Region: United States > Florida > St. Augustine
Price Range: $202 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — World Golf Village Renaissance St. Augustine Resort 4*
Number of rooms: 301
Reservation Options:
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Also Known As:
Renaissance World Golf Village Hotel Saint Augustine
Renaissance Saint Augustine
Saint Augustine Renaissance
Hotel Style:
#12 Business Hotel in St. Augustine
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Questions & Answers

Here's what travellers have asked, with answers from World Golf Village Renaissance St. Augustine Resort staff and other travellers.
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Questions? Get answers from World Golf Village Renaissance St. Augustine Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay at this hotel”
 of 5 bubbles dharmaj, 25 Mar 2017 | Read review
“Check about bed size!”
 of 5 bubbles 932juanitas, 4 Mar 2017 | Read review
“Ask for a suite with balcony.”
 of 5 bubbles JILLW235, 20 Feb 2017 | Read review
“Request the type of room you want ahead and then confirm a couple of days before you arrive”
 of 5 bubbles Wrightwaytotravel, 18 Feb 2017 | Read review
“Higher floors on the parking lot/freeway side would be quieter- but even on second floor, noise has not been a problem.”
 of 5 bubbles NLadd, 4 Feb 2017 | Read review
5 of 5