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World Golf Village Renaissance St. Augustine Resort

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World Golf Village Renaissance St. Augustine Resort
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944 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEW

Stayed at this property for a a 3 day conference. Found hotel to be extremely well appointed and staff is ultra attentive to your every need. Not at that far (approx. 45 minutes drive) from Jacksonville International Airport. Excellent location for a golf outing/vacation

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Helpful?
Thank Robert B
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for taking the time to share your feedback about your recent stay. We always enjoy hearing from our guests and knowing that they enjoyed the property. We look forward to seeing you in the future.

East Petersburg, PA
Reviewed 2 days ago NEW

Property was lovely, and yes the clock was difficult to read & the channel listing was one off (see mitchrapp47's review) but these items were not tragic in our opinion. We enjoyed an outstanding 5 night visit. The property was spotless, including all the grounds which were enjoyed during morning walks. The courtyard around the pool was very inviting to...

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Helpful?
Thank Kelly R
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for recognizing Shawn and the many beautiful amenities at the Resort. We are grateful for your feedback and delighted to hear you enjoyed your stay.

Savannah, Georgia
Reviewed 3 days ago NEW

Let's start with a few positives. Attractive looking property, located at World Golf Village, easily accessible off I-95 just south of Jacksonville. The room we were given was adequate in size, clean and well maintained. The staff we encountered were friendly and polite. But sometimes it's the little things that turn you off. First and foremost, they keep this hotel...

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Helpful?
Thank mitchrapp47
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

We thank you for staying with us and for providing valuable feedback. It has been taken seriously and constructively, and shared with our leadership team. We updated the entire system with a new package and it took some time to complete. This new programming will increase the amount and quality of offerings. Our efforts to share timely information with you...

Savannah
Reviewed 5 days ago NEWvia mobile

A friend told me the lobby area was freezing! How right she was. Why would a hotel keep the a/c blasting? Not only was it ridiculously cold in the main lobby, but anytime I stepped outside our room, you could feel the difference. I had to stay under blankets just to try and warm up. Very uncomfortable stay. Plus the...

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Helpful?
Thank SavannahDiningdiva
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

SavannahDiningdiva, thank you for choosing to stay with us. We are sorry that you felt the resort was not warm enough. We look forward to better serving you on your next visit.

Reviewed 2 weeks ago

The Renaissance is part of the Conference Center. The staff are friendly and helpful and the grounds and amenities are very good. There could be a little better signage along the winding, beautiful street to get to the resort. The room was large and comfortable; however, could not believe our room only had double beds that were very low. As...

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Helpful?
Thank Juanita S
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for your feedback and for attending the conference. We are grateful for your feedback and look forward to welcoming you back in the future. Please stop by the front desk on your next visit so we can sign you up as a Marriott Rewards Member as it is complimentary and offers many great benefits. Thanks again!

West Palm Beach, Florida
Reviewed 3 weeks ago

I redeemed reward points here in December 2016 when traveling for the holidays with family. We were very excited to stay at the famous World Golf Village! The staff was friendly but the once grand property is showing its age. We had issues with the TV being broken - which took 2 phone calls and a trip to the front...

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Helpful?
Thank Amy P
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for your loyalty and valuable feedback. Anytime a guest is not completely satisfied with their visit it is very disappointing and we are very sorry that was the case. We are certain should you give us another opportunity we will exceed your expectations. We are also installing a new TV system next week. Please come back and see...

Panama City Beach, Florida
Reviewed 3 weeks ago

Shawn was very helpful and went out of his way not only in the services he provided, but also in his very positive and helpful attitude, which was above and beyond any service ever received. Shawn also was instrumental in assisting in getting us moved to a more appropriate room, which was greatly appreciated and made our stay at the...

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Helpful?
Thank markolshefski
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for recognizing our amazing ambassador Shawn! He is a valuable asset to our operation and we are very excited to read your comments at our next all associate event. We hope you come back and see us again soon.

Albany, Georgia
Reviewed 3 weeks ago

My daughter was here for a gymnastics competition at the hotel. Check in was easy and fast. The staff was very professional and nice. The gentleman that checked us in made sure we knew were everything was in the hotel. The room was clean and nice but a little small. We asked for a room with a view but ended...

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Helpful?
Thank PSS51782
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for choosing to stay at our Resort for the gymnastics meet in January. We appreciate your 4 star review and are confident that should you return we will make it a 5. Please let us know if there is ever anything we can do to make your stay more enjoyable.

North Port, Florida
Reviewed 3 weeks ago

Met by appropriately dressed caddies to take care of our bags upon arrival. The desk staff was very helpfull during the check-in process and gave wonderfull suggestions for entertainment during our stay. As our room was not ready we wanted to play golf. The concierge was very helpfull in getting us a tee time while we waited for our room....

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Helpful?
Thank gb2travel
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for choosing the World Golf Village Renaissance Resort for your golf getaway. We are delighted to hear that you enjoyed the staff, hotel, scenery and the golf courses. We look forward to welcoming you back in the near future.

MISHAWAKA, IN
Reviewed 4 weeks ago

Stayed here two years ago and decided to visit again. Checked in with Lorraine, the wonderful manager. We again received an upgrade to a beautiful suite room. Lorraine was so kind and made us feel so welcome.

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Helpful?
Thank JILL W
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

We are delighted to hear that you returned to our Resort after two years and enjoyed your visit as much as the first time. Lorraine is indeed a leader in the customer service field and we are very proud of her. We hope you to see you again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Explore everything that downtown St. Augustine has to offer! Renaissance World Golf Village Resort and Convention Center offers a complimentary shuttle for individual guests to and from downtown St. Augustine(based on availability). The Renaissance World Golf Village Resort offers fresh, well appointed accommodations featuring 37 inch flat-panel televisions, sparkling new bathrooms and furnishings, high-speed wireless Internet access, spacious work areas, wet bars and refrigerators among many modern luxuries. Meet in the largest combination hotel and convention center between Orlando and Atlanta. Within 15 minutes of the resort enjoy 108 holes of championship golf, including the Slammer and Squire, located just steps from your guest room. ... more   less 

Additional Information about World Golf Village Renaissance St. Augustine Resort

Address: 500 S Legacy Trl, St. Augustine, FL 32092-2719 (Formerly The Renaissance World Golf Village Resort)
Region: United States > Florida > St. Augustine
Price Range: $201 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — World Golf Village Renaissance St. Augustine Resort 4*
Number of rooms: 301
Reservation Options:
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Also Known As:
Renaissance World Golf Village Hotel Saint Augustine
Renaissance Saint Augustine
Saint Augustine Renaissance
Hotel Style:
#12 Business Hotel in St. Augustine
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Questions & Answers

Here's what travellers have asked, with answers from World Golf Village Renaissance St. Augustine Resort staff and other travellers.
9 questions
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Wesley Chapel, Florida
over a year ago
Pike Road, Alabama
8 days ago
Chattanooga, Tennessee, United States
10 months ago
Bermuda Run, North Carolina

See all questions (9)

Questions? Get answers from World Golf Village Renaissance St. Augustine Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check about bed size!”
 of 5 bubbles 932juanitas, 4 Mar 2017 | Read review
“Ask for a suite with balcony.”
 of 5 bubbles JILLW235, 20 Feb 2017 | Read review
“Request the type of room you want ahead and then confirm a couple of days before you arrive”
 of 5 bubbles Wrightwaytotravel, 18 Feb 2017 | Read review
“Higher floors on the parking lot/freeway side would be quieter- but even on second floor, noise has not been a problem.”
 of 5 bubbles NLadd, 4 Feb 2017 | Read review
“Corner suites on just about every floor, with large wrap around balconies, well worth the upgrade.”
 of 5 bubbles RoyF681, 1 Feb 2017 | Read review
5 of 5