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World Golf Village Renaissance St. Augustine Resort

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World Golf Village Renaissance St. Augustine Resort
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908 Reviews from our TripAdvisor Community

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Showing 901: English reviews
Palm Bay, Florida
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 days ago NEW

WGV made planning my wedding in downtown St. Augustine one step easier. I was able to book rooms for all my wedding guests fairly easy. The staff was helpful from check-in to check-out. We appreciate it.

Helpful?
Thank Michele C
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for choosing our Resort for your wedding needs. We are delighted to hear that your special day was a magnificent one. Congratulations! More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 days ago NEW

We got a call from friends wanting to meet us on their way home from Pensacola. We are all golfers and had never been to the World Golf Hall of Fame, and I'd wanted to visit for years. We made reservations at the resort and came up from South Florida. In the couple of weeks before Thanksgiving life in Florida... More 

Helpful?
Thank SFla4me
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for choosing to stay at the World Golf Village Resort. We will pass along your feedback to the golf course as they are separate operators. In regards to your comments about the hotel itself we are extremely sorry your stay was anything but the best. We hope to better serve you in the future. More 

Melbourne, FL
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 days ago NEW

From the moment of our reservation until our departure, we felt less than special. For the price I was expecting a completely different experience. At reception the well dressed individual explained that all no king bed rooms remained, would the two bed room be okay? I responded that with our reservation if it was not okay we would have to... More 

Helpful?
1 Thank WRIGHTTRAVE
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

On behalf of all of our Ambassadors, thank you for choosing to stay at the World Golf Village Renaissance and for your feedback regarding your experience. The genuine care and comfort of our guests is our highest priority and we are very sorry your stay with us did not exceed your expectations. I can assure you that all bookings through... More 

Streetsboro, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago NEW via mobile

Nice hotel. Issue is customer service. Terrible. I had an issue on day 2, contacted front desk. They said they would have someone get back to me. Nothing. Called on day 3. Again, someone would get back to me. Nothing. Day 4 at check out. Same thing. Took my cell and no call. Contacted Marriott after stay and they too... More 

Helpful?
2 Thank stark64
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

I am very sorry to hear that your stay was not up to our typical standard high levels. Please contact me at 904 940-8601 so I can discuss these challenges with you and get them corrected. Thank you - Justin More 

St. Petersburg, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

We were expecting a high end experience for the Thanksgiving weekend at the Renaissance, but it felt more like a Holiday Inn. There is nothing exceptional about these rooms; the amenities are no better than the discounted hotels I've stayed in when I traveled for work. The chef reached over my husband's plate and dragged his sleeve through his food,... More 

Helpful?
1 Thank Laura T
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

On behalf of all of our Ambassadors, thank you for choosing to stay at the WGV Renaissance Resort and for your feedback regarding your experience. The genuine care and comfort of our guests is our highest priority and we are very sorry your stay with us did not exceed your expectations. Thank you again for your valuable feedback and for... More 

Orlando, Florida, United States
Level Contributor
81 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 weeks ago

We stayed in November, 2016 for 2 days and then my staff stayed 2 extra days. The hotel was very nice and the staff was great. Fresh infused water in the lobby daily for your water bottles! We had one problem which started when we made the reservation and continued thru check in and check out. They could not seem... More 

Helpful?
Thank JoAnne Q
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

On behalf of the Ambassadors of the World Golf Village Renaissance we thank you for your kind words. We are delighted to hear that you enjoyed the Resort and its many amenities. We look forward to welcoming you back in the future. More 

Southport, NC, United States
Level Contributor
220 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 2 weeks ago via mobile

We've visited this location on four separate occassions. We have enjoyed each time. Even though we are not golfers, we enjoy the amenities. We stay at the Bluegreen Facility which is a very nice place to stay and a great staff. The location is very convenient to down town St Augustine that is great place to visit. Easy access to... More 

Helpful?
Thank Leon H
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for your excellent review of the World Golf Village. We appreciate your loyalty and look forward to welcoming you back in the future. More 

Lexington, South Carolina
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

The potential for the property to be much more than it is currently is evident. The location is convenient to I-95 so hopping off the interstate is a breeze. The grounds are very nice and the hotel itself has nice amenities. We have stayed here twice since March of this year and have had no problems with the rooms, the... More 

Helpful?
Thank clearyra
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for your loyalty and for your feedback. Although we strive for perfection daily there are times when we do not meet our on very high standards. We are extremely sorry your stay was anything but the best. Should you return please contact me directly so I can do something special for your family. More 

Plant City, Florida
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago

I stayed here for a conference and was a bit dissapointed in my room. It's all just a bit dated, and not very clean. There was a coffee maker.....one of those single cup deals that you slide a single sachet of coffee into. Which is ok if you don't care about your morning cup of Joe.........I always travel with my... More 

Helpful?
Thank Tof309
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for taking the time to share feedback regarding your recent stay. We want all of our guests to have a relaxing stay with the ability to enjoy the views of the magnificent village and are deeply sorry your stay was anything but the best. Our team is always available to assist with room selections should you return. More 

Tampa, Florida
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago

I needed a place to work on my way to meetings in Jacksonville. During the week this property is quiet and the perfect place to stay if you need to get some things done. The rooms are great and next door is the Caddy Shack restaurant when you need to unwind and get away from the work. The staff is... More 

Helpful?
Thank Tony W
Justin N, General Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review

Thank you for taking the time to share feedback regarding your recent stay. We always enjoy hearing from our customers as it allows us improve. We hope to see you again on your next visit to North Florida. More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Explore everything that downtown St. Augustine has to offer! Renaissance World Golf Village Resort and Convention Center offers a complimentary shuttle for individual guests to and from downtown St. Augustine(based on availability). The Renaissance World Golf Village Resort offers fresh, well appointed accommodations featuring 37 inch flat-panel televisions, sparkling new bathrooms and furnishings, high-speed wireless Internet access, spacious work areas, wet bars and refrigerators among many modern luxuries. Meet in the largest combination hotel and convention center between Orlando and Atlanta. Within 15 minutes of the resort enjoy 108 holes of championship golf, including the Slammer and Squire, located just steps from your guest room. ... more   less 

Additional Information about World Golf Village Renaissance St. Augustine Resort

Address: 500 S Legacy Trail, Saint Augustine, FL 32092 (Formerly The Renaissance World Golf Village Resort)
Region: United States > Florida > Saint Augustine
Price Range: $157 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — World Golf Village Renaissance St. Augustine Resort 4*
Number of rooms: 301
Reservation Options:
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Also Known As:
Renaissance World Golf Village Hotel Saint Augustine
Renaissance Saint Augustine
Saint Augustine Renaissance
Hotel Style:
#12 Business Hotel in Saint Augustine
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Questions & Answers

Here's what travellers have asked, with answers from World Golf Village Renaissance St. Augustine Resort staff and other travellers.
6 questions
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Chattanooga, Tennessee, United States
6 months ago
Bermuda Run, North Carolina
over a year ago
Winter Haven, Florida
over a year ago
Wesley Chapel, Florida
over a year ago

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Questions? Get answers from World Golf Village Renaissance St. Augustine Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“from the hotel associates, best rooms are booked directly with the hotel.”
 of 5 bubbles WRIGHTTRAVE, 27 Nov 2016 | Read review
“Third floor, balcony room overlooking the pool and putting greens!”
 of 5 bubbles joanneq998, 18 Nov 2016 | Read review
“If you like crowds they get busy on the weekends”
 of 5 bubbles TonyW685, 14 Nov 2016 | Read review
“Our room on the sixth floor, facing the pool/ golf course area, was quiet, and had a great view.”
 of 5 bubbles 952terryl, 29 Oct 2016 | Read review
“Go high, we were on the second floor and heard the gurgling lobby fountain for three nights.”
 of 5 bubbles Davidtw41, 16 Oct 2016 | Read review
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