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Terrible customer service!
The red flag starts on your arrival when the owner charges you a $20 deposit.
Parking lot it is an invitation for scratches and dents on your car.
The so called "pool area" is nothing but a storage for old crap from...More
READ THE REVIEWS! As I am writing this 63% of the reviews of this establishment rank it as rock bottom, "Terrible."
First, please be advised that should the owner/operator of the St. Augustine, FL, Knights Inn, Mr. Ghanysham Patel, respond in the usual fashion and...More
On May 26, 2017, I took a trip with my church family to St. Augustine. 18 of us decided to save some money by booking a cheaper motel, so we picked the “The Knights Inn”. Do not be as naïve as were! The owner ruined...More
Stayed at this hotel may 26-29 for a family visit to Saint Augustine. It's a good location, close to the beach and downtown, easy access to the trolleys which take you everywhere. The rooms are a little old and rundown looking. Our room was decent...More
Stayed at this place with my son because we were in town for music festival that was excellent. Got back from the show and yes it was late but the key didn't work. Went to lobby and this guy not only called me a bad...More
4 Thank b0cad0ug
Response from Knights Inn S, Public Relations Manager at Knights Inn St Augustine/Historic DistrictResponded 13 May 2017
This guests occupancy can not be verified that they ever stayed at this location. We have towels available at the front desk after housekeeping leaves for the day and rooms are serviced in the mornings and towels offered. Quiet hours are normally from 10 Pm-6...More
Response from Knights Inn S | Property representative |
They showed up with 11 children and 8 adults and a reservation for 6 adults in 3 rooms. There was no mention that they had 11 children on the reservation. She says they go everywhere and do this same thing and never get... More
They showed up with 11 children and 8 adults and a reservation for 6 adults in 3 rooms. There was no mention that they had 11 children on the reservation. She says they go everywhere and do this same thing and never get caught. If that is an church group they are sneaking in from the side street to get in room(s) and not honest or pay for extra people or rooms. They also violated the policy of the fire code and risking the children's lives by stacking unregistered children in room and making them sleep on the floor with total disregard for honesty and safety of children under their care. Most church groups pay for all the people and for rooms to accommodate all guests! This is not like other church groups we have had for sure. We don't need to hide behind an ice box as we got 16 video cameras to see all that happens and play it back. Thank you for your fake and fraudulent review!!!