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Knights Inn St Augustine/Historic District

79 reviews
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Traveller (13)
Room & Suite (6)
Pool & Beach (1)
Overview
  • Excellent3%
  • Very good8%
  • Average13%
  • Poor12%
  • Terrible64%
29 May 2017
“It's ok...”
1 week ago
“Worst hotel experience I've ever had!”
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Wheelchair Access
1.5 Star Hotel
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Offers from Knights Inn St Augustine/Historic District
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (79)Write a Review
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1 - 5 of 72 reviews
Reviewed 1 week ago

Terrible customer service! The red flag starts on your arrival when the owner charges you a $20 deposit. Parking lot it is an invitation for scratches and dents on your car. The so called "pool area" is nothing but a storage for old crap from...More

Thank Flingaminga
Reviewed 21 November 2017

READ THE REVIEWS! As I am writing this 63% of the reviews of this establishment rank it as rock bottom, "Terrible." First, please be advised that should the owner/operator of the St. Augustine, FL, Knights Inn, Mr. Ghanysham Patel, respond in the usual fashion and...More

1  Thank Beanboy7
Reviewed 31 May 2017

On May 26, 2017, I took a trip with my church family to St. Augustine. 18 of us decided to save some money by booking a cheaper motel, so we picked the “The Knights Inn”. Do not be as naïve as were! The owner ruined...More

5  Thank Gina M
Reviewed 29 May 2017 via mobile

Stayed at this hotel may 26-29 for a family visit to Saint Augustine. It's a good location, close to the beach and downtown, easy access to the trolleys which take you everywhere. The rooms are a little old and rundown looking. Our room was decent...More

Thank Britany F
Reviewed 9 May 2017

Stayed at this place with my son because we were in town for music festival that was excellent. Got back from the show and yes it was late but the key didn't work. Went to lobby and this guy not only called me a bad...More

4  Thank b0cad0ug
Response from Knights Inn S, Public Relations Manager at Knights Inn St Augustine/Historic DistrictResponded 13 May 2017

This guests occupancy can not be verified that they ever stayed at this location. We have towels available at the front desk after housekeeping leaves for the day and rooms are serviced in the mornings and towels offered. Quiet hours are normally from 10 Pm-6...More

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Things to do
Restaurant
Details
Price range
USD 64 - USD 121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 64 - USD 121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (13)
Room & Suite (6)
Pool & Beach (1)
Hotel & Grounds (10)
Bathroom (1)
Questions & Answers
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Knights Inn S
This guest had a vehicle that already was hit on the side upon arrival and is clearly stripped in a white paint all along the side. The guests arrived with car in this condition and swindled another guest out of money for an already damaged car. Her car did not have any paint from the car she claims hit her. The other guest offered to call the police but she declined police for unknown reasons. Driver of other car never spoke to this guest at all as she didn't hit the car in the first place and didn't know anything about the white paint all down the side of the car as her car was not white. This is a bad fraudulent complaint as these guests showed up with excessive people not included on the reservation and did not pay for the extra people and the rooms are not equipped for 11 people!!! A man was working on this same car in front of the office after they wrecked it the day before. They probably did not report their accident and picked a random guest to blame for the car and the car they picked was the wrong color as well. This is more of a planned complaint and a faked accident to cover up for the real accident. There are no marks at all on the other guests car to match this persons car. Driver of other car wanted to call police after this woman attacked her husband in parking lot. What a LIAR!
4 June 2017|
AnswerShow all 2 answers
Response from Knights Inn S | Property representative |
They showed up with 11 children and 8 adults and a reservation for 6 adults in 3 rooms. There was no mention that they had 11 children on the reservation. She says they go everywhere and do this same thing and never get... More
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Room Tips
"Stay away from this roach motel!"
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"no rooms good not even AC worked properly."
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"All the rooms have wi-fi and have always been clean! No bugs here ever!"
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"I read the reviews and it was not that bad."
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