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Casa Monica Resort & Spa, Autograph Collection

Overview
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95 Cordova St, St. Augustine, FL 32084-4424 See on map
AMENITIES
Free Internet
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from Casa Monica Resort & Spa, Autograph Collection
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Rooms
1 Jan.2 Jan.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,034)
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1,972 results
Traveller rating
1,051
507
244
99
71
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LanguageEnglish
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1,051
507
244
99
71
Show reviews that mention
All reviews beautiful hotel costa brava flagler college premium room beach club lightner museum lobby bar per day valet staff luxury hotel pool area hotel restaurant within walking distance perfect location hotel in st george street oldest city
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1 - 5 of 1,972 reviews
Reviewed yesterday via mobile

My husband and I came to St. Augustine for three nights during the Christmas season. It’s St. Augustine’s busiest time of year. We decided to stay at the casa Monica hotel because of the location. Don’t get me wrong the hotel is beautiful, but you...More

Date of stay: December 2018
Thank rooky4u
Reviewed 4 days ago

We live in the Jacksonville area and have wanted to stay at the Casa Monica for some time. This hotel is normally very pricey ($400-$600+ for rooms like ours) so when we found a "reasonable" rate of $223 mid-week we decided to stay and enjoy...More

Date of stay: December 2018
Thank fltraveler100
Response from Go28501073428, Front Office Manager at Casa Monica Resort & Spa, Autograph CollectionResponded yesterday

Thank you for choosing to stay at the Casa Monica Resort & Spa, Autograph Collection and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting...More

Reviewed 6 days ago

The hotel is located in a busy part of the city were parking is a challenge. Fortunately, valet service is available. There were at least two wedding receptions underway, so the lobby area was fairly loud and full of revelers. The check-in was friendly and...More

Date of stay: November 2018
1  Thank Marde L
Response from BarbaraC6259, Front Desk Supervisor at Casa Monica Resort & Spa, Autograph CollectionResponded 6 days ago

Thank you so much for choosing to stay with us. We really appreciate your honest feedback. We will certainly look forward to giving you the stellar service we have been known for, when your travels lead you back to St. Augustine.

Reviewed 1 week ago

Great service on check in. We were early and I told them it was my wife's birthday. They wished her well and gave us a glass of Champagne to sip as we relaxed in the beautiful lobby. We valet parked our car and they held...More

Date of stay: December 2018
Thank lance z
Response from Go28501073428, Front Office Manager at Casa Monica Resort & Spa, Autograph CollectionResponded 6 days ago

Thank you so much for your feedback. We are happy you enjoyed your time with us at the Casa Monica Resort & Spa. Have a wonderful holiday season! See you next time!! Joe

Reviewed 1 week ago via mobile

My husband and I are Lifetime Platinum Premier MARRIOTT members spending more than 50% of each year at MARRIOTT properties. We have traveled the world and our expectations are high. We arrived at the Casa Monica hotel this evening after spending the week at the...More

Date of stay: December 2018
Thank 623smw
Response from Go28501073428, Front Office Manager at Casa Monica Resort & Spa, Autograph CollectionResponded 1 week ago

Thank you for your email. We thank you for your loyalty and appreciate your feedback. I would like the opportunity to make things right. Although, I cant change what happened I would like to certainly see what I could do for future visits. If possible...More

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About
Description
There are no hotels in St. Augustine, Florida quite like Casa Monica Resort & Spa, Autograph Collection. Its majestic history greets you at the door and then draws you in with promises of a storied past and More secrets to uncover in every detail—from the Moroccan frescos and ornate chandeliers to the exquisite tapestries that line the walls. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Electric Vehicle Charging Station
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Breakfast included
Free Parking
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
138
Price range
USD 242 - USD 618 (Based on Average Rates for a Standard Room)
Formerly known as
Casa Monica, Autograph Collection
Also Known As
Casa Monica, Autograph Collection Hotel Saint Augustine
,
Casa Monica Saint Augustine
,
Casa Monica St Augustine
,
Hotel Casa Monica
,
Casa Monica Hotel
Location
United States > Florida > St. Augustine
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
138
Price range
USD 242 - USD 618 (Based on Average Rates for a Standard Room)
Formerly known as
Casa Monica, Autograph Collection
Also Known As
Casa Monica, Autograph Collection Hotel Saint Augustine
,
Casa Monica Saint Augustine
,
Casa Monica St Augustine
,
Hotel Casa Monica
,
Casa Monica Hotel
Location
United States > Florida > St. Augustine
Photos
Traveller (753)
Room & Suite (550)
Dining (130)
Pool & Beach (54)
Amenities (128)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
kamlyn
26 July 2018|
Answer
Response from 2tired2choose | Reviewed this property |
I think that 2 chairs and an umbrella were $10 per day, it was very reasonable.
1
Vote
JiamesB
I did reply to the request from Casa Monica, and have not heard anything from them so everything is as shown. If what is occurring at Casa Monica was taken seriously you would not be charging over $300 for a room of lower standards than a Holiday Inn which is $99. Room 202 is completely a slap in the face to the people that have pre-paid for a room. Take time and go into this room and look around, if you are satisfied then you need be replaced! It may have been a big room before the elevator was installed and took up all the space. Monthly all glass tops should be removed and cleaned under, monthly! The installation of a vent in the bathroom should be done immediately! I would guess any low costing Hotel/Motel have vent in baths to prevent moisture from getting into the living area! The wedding we attended was wonderful, however, staying in the room we were assigned at the Casa Monica was not!!! I have written to the Board of Professional regulation regarding this as I feel what we received as your guest was totally out of line for what we received. Have you gone up to the room my daughter and family stayed in to see the large black mould growing from the bath ceiling??? Room 455! Let me know after you check this out but I hope the BPR gets to it first. If I sound upset it is because I am! We spent $317.97 on a luncheon, $85.42 on a breakfast for two plus the outrageous charge for a cracker box room like 202. JiamesB CC: BPR
2 February 2018|
AnswerShow all 2 answers
Response from ARodriguezP | Reviewed this property |
Ok! Let me start by stating that I realize that you've had issues with your individual experience at the Casa Monica and that those issues are something you should've handled directly with hotel management while you were... More
1
Vote
luv2vaca2015
9 December 2017|
AnswerShow all 2 answers
Response from Sandy0330 | Property representative |
As a guest of Casa Monica, you do have access to this private members only beach club located on Vilano Beach. We have a daily resort fee which includes access to the full service club, 2 welcome sangrias, internet and water.
1
Vote
Room Tips
"ask for rooms with real windows as pictured on their website"
fltraveler100
4 days ago
Read review
"rooms overlooking the street are the best mine overlooked the pool."
103edwardr
2 weeks ago
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"The view at the from the front side hotel are the best."
hfvaughn
2 weeks ago
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"Daily resort fee of USD 22 plus tax added to room rate includes use of private beach club, high speed..."
lizb436
3 weeks ago
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