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BEST WESTERN Bayfront

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652 Reviews from our TripAdvisor Community

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Showing 639: English reviews
2 reviews
Reviewed 15 July 2016

Stayed for 3 nights, bathroom is tiny but location can't be beat. Didn't use the car, can walk or take the trolley everywhere. Room was clean, the air conditioner worked well. The staff is especially friendly and helpful.

Helpful?
Thank smcfry12
GM_BW_Bayfront_Inn, General Manager at BEST WESTERN Bayfront, responded to this review

Dear smcfry12, I appreciate you taking the time to write a review. Our location is one of the best in the historic downtown area. It's great that the trolley stops right in front of the hotel and everything is within walking distance. Thank you for staying with us, and we can't wait to see you again! Sincerely, Tyler Storvick General... More 

Charleston, United States
Level Contributor
4 reviews
3 hotel reviews
Reviewed 15 July 2016

Our first time to stay at BW Bayfront and Julia did a great job helping us book the room while traveling. Aaron was the night manager and did a wonderful job - very accommodating and actually brought a fan to our room at 11 pm. He also assisted in booking a future reservation....Nice classic Florida motel with updated rooms, good... More 

Helpful?
Thank Robert G
GM_BW_Bayfront_Inn, General Manager at BEST WESTERN Bayfront, responded to this review

Dear Robert G, Thank you for your kind words in regards to Julia and Aaron. They are both great assets to our property. They take great pride in each day's work, and I'm so happy that our guests are able to see that. They like to check TripAdvisor regularly, but I will definitely be sharing these comments with my staff.... More 

Michigan
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 July 2016

The location can't be beat. We had a handicapped room ground level. It had been remodeled somewhat and was clean. Rooms are small. The last time we stayed there we were on the second level. That room was small too. We arrived in the afternoon and it wouldn't have been worth it to get trolley tickets for a couple of... More 

Helpful?
Thank Googs
GM_BW_Bayfront_Inn, General Manager at BEST WESTERN Bayfront, responded to this review

Dear Googs, I'm glad to hear that you enjoyed your stay with us. Hopefully, you can come back and stay for a few days to experience the trolley tours. They give a great tour and explanation of our beautiful city's history. Thank you for taking the time to give us a review, and thank you for choosing the Best Western... More 

Mount Dora, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 July 2016

This place may not look like much from the outside, but the rooms are incredible, and you cannot ask for a more attentive and helpful staff. The downtown location is perfect if you're there to see the historical points of interest, or if you want some casual shopping in the exciting St. George Street marketplace. I really can't recommend this... More 

Review collected in partnership with Best Western

Helpful?
Thank Brandon G
GM_BW_Bayfront_Inn, General Manager at BEST WESTERN Bayfront, responded to this review

Dear Brandon G, Thank you so much for this kind review! Everyone at the Best Western Bayfront takes great pride in providing great experiences for our guests. I will definitely be sharing this with my staff. Again, thank you for the review and thank you for staying with us. We look forward to having you back! Sincerely, Tyler Storvick General... More 

Seneca, United States
1 review
Reviewed 7 July 2016

From the time we arrived and realized that the phone and microwave were not working we requested maintenance service. We were told repeatedly that it would be fixed. However, from check in Thursday until check out Monday these problems were not addressed. Also, we requested clean towels after my little boy was sick one afternoon. 3 trips to the office... More 

Review collected in partnership with Best Western

Helpful?
Thank Heather R
GM_BW_Bayfront_Inn, General Manager at BEST WESTERN Bayfront, responded to this review

Dear Heather R, I'm very sorry to hear that you had a bad experience with the customer service and lack of attention to the requested maintenance items. I know for a fact this isn't normal for my staff, and I'm disappointed this happened to one of our guests. I will be looking into these issues so that others don't have... More 

Jacksonville, Florida
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 July 2016

My wife and I spent the 4th of July in Saint Augustine, FL and enjoyed our stay. Liked the hard floors and qualify of the room but more was the location of the room. It overlooked the fireworks display at Lions Bridge. Actually this is the only hotel that is right in the center of the fireworks action. Another good... More 

Helpful?
Thank John P
GM_BW_Bayfront_Inn, General Manager at BEST WESTERN Bayfront, responded to this review

Dear John P, I'm happy to hear that you had a great time visiting St. Augustine for the 4th of July Holiday Weekend. The Best Western Bayfront has front row seats to the fireworks every year. It's awesome that they pull the barge, that shoots off the fireworks, right in front of the hotel! I appreciate you staying with us... More 

Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 July 2016

Although this hotels' location is probably one of the best is St. Augustine it does not justify the room prices, they also charge you to park. Rooms although comfortable are very small, the bathrooms are extremely small. Over all not a bad place to stay.

Review collected in partnership with Best Western

Helpful?
Thank 560felixa
GM_BW_Bayfront_Inn, General Manager at BEST WESTERN Bayfront, responded to this review

Dear 560felixa, Our rates are based on multiple circumstances like events going on in the area, high demand days, location, and staying competitive with the other local hotels. Due to our property being over 60 years old the rooms tend to run smaller than a new, modern hotel. It gives it that old historic feel with a twist of updated... More 

Gainesville, Florida
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 July 2016

This hotel is immediately next door to the Castillo de San Marcos and overlooks the bay. Sunrise is beautiful and we enjoyed watching the light fade over the sailboats in the harbor! We were just a few steps away from the Castillo as well as the other historic parts of St. Augustine- right in the heart of the action. The... More 

Helpful?
Thank EMW24
GM_BW_Bayfront_Inn, General Manager at BEST WESTERN Bayfront, responded to this review

Dear EMW24, Thank you so much for staying with us and writing such a nice review! We definitely have one of the best locations in our historic city. Everything is within walking distance and easy to get to especially with parking being a premium in the downtown area. Mary's Harbor View Cafe is the restaurant connected to us and she... More 

Philadelphia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 June 2016

This hotel's location in Downtown St Augustine is wonderful..close to everything and lots of sightseeing and restaurants that you can walk to. The front desk a little indifferent..we had to check in early as we had an early flight..we check in at 9..while I did not expect to check in at that time, I had hoped that they would have... More 

Helpful?
Thank avamariaPhiladelphia
GM_BW_Bayfront_Inn, General Manager at BEST WESTERN Bayfront, responded to this review

Dear avamariaPhiladelphia, I appreciate you taking the time to review our property, and I hope you enjoyed your stay other than not being able to check in early. The front desk staff was following the proper procedures to allow the housekeeping department enough time to clean the rooms properly. Housekeepers have the hardest job at the hotel, and work really... More 

Chattanooga, Tennessee
Level Contributor
11 reviews
Reviewed 28 June 2016 via mobile

The hotel was very pretty and the style went well with the location. The person who prepared ourring left the towels in the shape of a heart on the bed with a little note I thought that was an extremely special thing to do everything was extremely clean no problems with any of the service whatsoever everything worked well also... More 

Helpful?
Thank Lisa W
GM_BW_Bayfront_Inn, General Manager at BEST WESTERN Bayfront, responded to this review

Dear Lisa W, Thank you for staying with us and giving us a good review. Everyone at the Best Western Bayfront loves the furbabies! I'm glad we were able to accommodate your needs along with your furbaby's needs. The towel creations are something we've recently added. One of our housekeepers is training the staff on how to make different ones.... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
As you sit on the sundeck of Best Western bayfront overlooking beautiful Matanzas Bay, you'll experience true St. Augustine-style relaxation. Located in the heart of the historic district, our St. Augustine, Florida Best Western Bay-front has a long family tradition of service and quality. Our many wonderful amenities include a swimming pool and delicious dining at our on-site café. For business travel, we feature Internet access, data ports and comfortable workspace in every room. We're also conveniently located adjacent to restaurants and just steps from some of the city's most interesting and exciting sights. For a romantic getaway, try our Honeymoon Room. Or bring the whole family and enjoy in-room conveniences such as cable TV, king - or queen-sized beds, and a refrigerator that's ideal for storing drinks and snacks. For exploring the city, enjoying the beach or simply unwinding, Best Western bay Front is your destination in St. Augustine. We have a $10.00 Parking fee per car per night. Our bay front hotel overlooks the Matanzas Bay and puts you within walking distance of the historic district, including the Spanish Quarter, the Castillo de San Marcos, St. George Street, and countless shops and restaurants well-suited to any taste. ... more   less 

Additional Information about BEST WESTERN Bayfront

Address: 16 Avenida Menendez, Saint Augustine, FL 32084
Region: United States > Florida > Saint Augustine
Price Range: $177 - $521 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Bayfront 2.5*
Number of rooms: 59
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Also Known As:
Monterey Hotel Saint Augustine
Monterey Motel Saint Augustine
Monterey Bed Breakfast
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Bayfront staff and other travellers.
5 questions
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St. Catharines, Canada
Jacksonville, Florida
Royal Palm Beach, Florida
8 months ago
Orlando, Florida

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Questions? Get answers from BEST WESTERN Bayfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor away from road for most quiet and accessibility.”
 of 5 bubbles DOLORESA348, 24 Nov 2016 | Read review
“Ask for a second floor. Otherwise you are right on the parking lot.”
 of 5 bubbles scifu12, 23 Nov 2016 | Read review
“Rooms on the pool side of the property might be a bit noisy. Room with its entrace off the upper deck will be noisy.”
 of 5 bubbles Travelscribe, 1 Nov 2016 | Read review
“Try not to get a room by the office since it's open 24 hours.”
 of 5 bubbles WilliamMarkM, 23 Aug 2016 | Read review
“Room 201 has great a great view of the harbor, fort and bridge of lions, nice shared patio”
  • View of sunrise over the bay from room 201
 of 5 bubbles LarryKF1, 21 Jul 2016 | Read review
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