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Hilton Garden Inn at PGA Village / Port St. Lucie

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Hilton Garden Inn at PGA Village \/ Port St. Lucie
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563 Reviews from our TripAdvisor Community

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Showing 546: English reviews
Oviedo, Florida
Reviewed 4 days ago NEW

The room was less than clean, the mattress were not comfortable and the overall area of the room was less than clean, also the hall ways were not the cleanest. It appeared to be an older hotel and that might have been the reason for the look and smell, not up to the usual Hilton Garden Inn standards.

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Helpful?
Thank debrab134
Green Bay
Reviewed 1 week ago NEW

It is really conveniently located. There's also a nice facility though watch out for the internet. Her stuff and make you join Hilton honor Club in order to get internet. Fan they make you go to a separate screen and the choice of paying for internet or getting their lower speed free internet. Took me a half hour to actually...

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Thank Gary L
Reviewed 1 week ago

Really nice property and staff....this is a hit!! Down to visit family for the Thanksgiving weekend and the hotel was great. Good location, newer/clean property with a wonderful staff. It's not a 5 star but you'll love this if you like HHGI properties.

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Thank matthewwR9634RZ
London
Reviewed 1 week ago

This was a stop over en route to a family occasion. Very good nights sleep, with a warm welcome on arrival. Will recommend for both solo and family accommodation. The room did not come with breakfast in the morning, but there were enough breakfast restaurants situated near to the hotel.

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Thank Sonia2411
Nashville, Tennessee
Reviewed 1 week ago

This hotel is by far the best choice when visiting the area. I would highly recommend The Hilton Garden Inn. They have the best staff and managers and the rooms are so clean. We travel a lot and would rate this among the best hotels we have ever stayed at.

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Helpful?
Thank Chris B
Reinhard-HGI, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this review

Dear Chris B, Thank you for taking the time to review us on TripAdvisor, our staff is truly grateful to receive such an outstanding review as it was a pleasure having you with us. We are honored to be considered one of the best hotels you've stayed at.I am very glad that you had a pleasant stay with us and...

Greenville, South Carolina
Reviewed 1 week ago

We were very disappointed in this hotel. We spoke with relatives who live and work in the area and recommended this hotel. Our experience was not up to par for Hilton. The front desk staff apologized.

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Helpful?
Thank Steve P
Reinhard-HGI, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this review

Dear Steve P, Please accept our team’s sincere apology for the failures in service that resulted in any inconvenience and lack of comfort. We do not accept sub-par performance and would love to have the opportunity to make it up to you. We are very grateful for the choice you made to be a guest of the hotel and will...

Houston, United States
Reviewed 2 weeks ago

We only chose this hotel because of the location in PGA Village, but were extremely pleased with everything about it! We had a wonderful stay. In particular the staff was outstanding. We relied on them many times for restaurant suggestions and many other questions and they were always to helpful. We will probably stay here once a year or so.

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Helpful?
Thank lauramM3541YX
Reinhard-HGI, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this review

Dear lauramM3541YX, Thank you for taking the time to review us on TripAdvisor, our staff is truly grateful to receive such an outstanding review as it was a pleasure having you with us. I am glad that our staff was able to guide you in the right direction to make the best of your trip. We look forward to having...

Jacksonville, FL - USA
Reviewed 2 weeks ago

Just spent one night here based upon reviews on TA. Location was great - right off I-95 and pleasant surroundings. Front staff greeted us in a friendly manner and check-in was quick. We were given room #261 which was in need of a deep cleaning!!! Housekeeping not up to the standards of other Hilton Garden Inn properties we have stayed...

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Helpful?
Thank DevineDestinations
Reinhard-HGI, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this review

Dear DevineDestinations, Thank you for your comments regarding your experience. Our hotel is consistently monitoring our performance that includes the service to our guest at the hotel via our communication channels. Anything below our Brand Standards is immediately addressed. Please accept our team’s sincere apology for the failures in service that resulted in any inconvenience and lack of comfort. We...

Stafford
Reviewed 2 weeks ago

We loved this hotel and hated to check out. The suite was spacious and fabulous, with two large rooms, two closets, two TVs, large master bath with large tub and separate glassed-in shower plus half bath, and Keurig coffee in bar. Highly recommend!

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Thank JanetW1234
Reinhard-HGI, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this review

Dear JanetW1234, Thank you for taking the time to review us on TripAdvisor, our staff is truly grateful to receive such an outstanding review as it was a pleasure having you with us. We were hoping that you would have stayed longer, but we understand that our guests must return to normal life after leaving us, but we promise to...

Palm City, Florida
Reviewed 3 weeks ago

Had a small problem the night I stood there and on my way back I went back to this hotel and met the front desk clerk called JR. He made all the difference. I always go back there because of him, he was a true asset to this tranquil peaceful pleasant place. I always feel very comfortable there.

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Helpful?
Thank Figure78
Reinhard-HGI, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this review

Dear Figure78, Thank you for taking the time to review us on TripAdvisor, our staff is truly grateful to receive such an outstanding review as it was a pleasure having you with us. We are constantly monitoring the performance of our hotel against Hilton's high service and quality standards. Comments from our guests enable us to continually improve and are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge

Additional Information about Hilton Garden Inn at PGA Village / Port St. Lucie

Address: 8540 Commerce Centre Dr, Port Saint Lucie, FL 34986-3132
Region: United States > Florida > Port Saint Lucie
Price Range: $144 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn at PGA Village / Port St. Lucie 3*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Priceline, Travelocity and Odigeo so you can book your Hilton Garden Inn at PGA Village / Port St. Lucie reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Pga Village / Port St Lucie Hotel Port Saint Lucie
Hilton Port Saint Lucie
Port Saint Lucie Hilton
Hilton Garden Inn At PGA Village / Port St. Lucie Florida/Port Saint Lucie
Hotel Style:
#1 Business Hotel in Port Saint Lucie
#2 Family Hotel in Port Saint Lucie
#4 Romantic Hotel in Port Saint Lucie
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn at PGA Village / Port St. Lucie staff and other travellers.
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Questions? Get answers from Hilton Garden Inn at PGA Village / Port St. Lucie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See my comments on the internet problems”
 of 5 bubbles G1832AKgaryl, 3 Dec 2016 | Read review
“All the rooms I have stayed in their over the years were very good”
 of 5 bubbles Figure78, 16 Nov 2016 | Read review
“Overlooking Pool is the nicest view...”
 of 5 bubbles dmink, 22 Oct 2016 | Read review
“Use the Hilton Honors app to choose your room. We like the third floor with a courtyard view.”
 of 5 bubbles jaimes724, 13 Jul 2016 | Read review
“My room was on the side with the courtyard view. Quite nice!”
 of 5 bubbles OHWanderingProf, 4 Jul 2016 | Read review
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