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All reviewsfront deskextra bedhi expresspet feethe breakfast areastayed here for one nightbed was comfortablevery nice hotelthe general managershopping and restaurantsfitness roomrooms are largehousekeeping stafffree breakfastinnscleanlinessmicrowave
Stayed here for a night and I will say that it was a good choice hotel the staff here are very friendly and a tentative the guests needs and also I will say that they do have large conference room on top of which they...More
This was not a planned trip- it was an evacuation from Hurricane Irma. We were so lucky to find this hotel! First of all, they waived the $40 pet fee which was great. During the storm, the hotel had evacuees from all over the state,...More
2 Thank Amy B
Response from Representative l, General Manager at Holiday Inn Express Hotel & Suites Port St. Lucie WestResponded 14 September 2017
It was truly our pleasure to able serve our guests during the difficult time due to Hurricane Irma.
We hope to see you again when the weather is a lot more cooperating.
Tom Falco, CHA
The staff was excellent and the rooms very clean. The breakfast was the usual fare, no complaints about it. Only downside was guests were letting their "friends" use the pool and facilities. Some of them looked very shady, one even had an ankle bracelet.
The hotel was fine but the WiFi did not work in my room. I called to ask about it and was told that it works great everywhere in the hotel and that no one else had complained. OK, but it still didn't work in my...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Port St. Lucie WestResponded 24 March 2018
Thank you for leaving your feedback and for staying with us. I am sorry that your experience didn't turn out as hoped due to the challenges with the internet connectivity and how our staff members acted out with your concern. We live by...More
The owners of this hotel should be embarrassed. This hotel needed renovation long ago. This property gives Holiday Inn a poor reputation. The laundry list of unacceptable conditions to long to list. However the elevators do stand out. Apparently not a new problem. One elevator...More