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Hotel was old and run down, a lot of people just hanging around front door and lobby my drifters don't know just uncomfortable,floors out front full of cig butts and filthy, wouldn't recommend unless your looking for really cheap,More
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Response from 00esa, General Manager at Extended Stay America - Pensacola - University MallResponded 16 June 2017
Thank you for your feedback. I was very disappointed to see that your feedback referenced the description of our hotel as "filthy". Our promise to our guest includes a commitment to providing a clean, fresh environment and I am very sorry that did not happen...More
My stay was for many months. During this time the Staff became like family. So helpful with all my requirements.
I truly enjoyed my stay and would recommend this accommodation to all.
Bottom levels and less hassle with luggage.
Coffee bar in the morning was...More
Thank Ann P
Response from 00esa, General Manager at Extended Stay America - Pensacola - University MallResponded 13 June 2017
Ann, thank you for your glowing review. We are delighted to read you had an amazing experience and that our staff made you feel at home and took excellent care of you. We appreciate your recommendation and cannot wait to welcome you back to Extended...More
I've stayed at this location many times over the last 10 years and I've always been satisfied. Friendly staff, quick check-in and the rooms are always clean. Great location close to lots of food and shopping. And, only about a 20 minute drive to the...More
1 Thank wdroe1
Response from 00esa, General Manager at Extended Stay America - Pensacola - University MallResponded 6 June 2017
We appreciate your consistent support of Extended Stay America - Pensacola - University Mall. It's always a pleasure to see a familiar face, and we love having you as a regular guest! Thanks also for letting us know that we continue to please you with...More
We stay from Thursday night til Sunday morning and we loved it! The staff was absolutely great, friendly and respectful coming from an engaged lesbian couple they treated us both like family and we loved that! Most of all it was CLEAN! We will definitely...More
Response from 00esa, General Manager at Extended Stay America - Pensacola - University MallResponded 30 May 2017
Jamey, thank you for selecting Extended Stay America - Pensacola - University Mall for your recent stay. We are so happy you were overwhelmed not only by our excellent service but also with the cleanliness of our property. We appreciate you recommending us and look...More
Stayed here for about two months... average room... i did run into some issues like having mosquitoes in the room, and having my fridge stop working. but the staff took good care of me and resolved those issues within a day or so. Manager is...More
Response from 00esa, General Manager at Extended Stay America - Pensacola - University MallResponded 23 May 2017
Thank you for taking the time to share your feedback. We are glad to know your stay with us was comfortable and that you were impressed with the great value we offer. It was a pleasure serving you at Extended Stay America - Pensacola -...More
USD 77 - USD 124 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Best Value Hotel in Pensacola
Number of rooms
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United States >
Florida Panhandle >
Also Known As
Extended Stayamerica Pensacola - University Mall Hotel Pensacola ,
We've been staying in the I-10 & N. Davis Hwy (aka Hwy 291) area of Pensacola at least twice a year since 2012. My personal take on the area is the area South of I-10, where the Extended Stay is located is a safe area with... More
We've been staying in the I-10 & N. Davis Hwy (aka Hwy 291) area of Pensacola at least twice a year since 2012. My personal take on the area is the area South of I-10, where the Extended Stay is located is a safe area with many businesses and restaurants within walking distance. We also found the location to be fairly quiet And, yes, they have three floors of rooms, so I'm sure you can ask for an upper floor away from elevators and vending machines for the most quiet possible.