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Residence Inn Pensacola Downtown

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Residence Inn Pensacola Downtown
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165 Reviews from our TripAdvisor Community

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Showing 162: English reviews
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A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 4 days ago NEWvia mobile

We stayed in room 119 on 4/19/17. We had a wonderful and comfortable stay. We thougharily enjoyed the pool and courtyard area and soaked up sun for hours. The room was clean, breakfast was good and had no serious complaints. Only slight issues, carpet had a couple stains, and the upholstery needs a good cleaning.

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Thank A TripAdvisor Member
Fredericksburg, Virginia
Reviewed 2 weeks ago

The hotel staff is very nice and accommodating, and although the room was just average, the hotel location is OK. There are at least 5 restaurants within walking distance, and all are pretty good. Contrary to its name, this place is not downtown.

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Thank mcdh4561
resinndt, Front Office Manager at Residence Inn Pensacola Downtown, responded to this review

Thank you for your response. Our staff will be happy to hear you mentioned them! We hope you will consider to stay with us the next time you are in the Pensacola area. Best Regards

Pensacola, United States
Reviewed 14 March 2017 via mobile

I will start with the good. The customer service at this hotel was warm and welcoming and prompt to fulfill any special requests. The bed was exceptionally comfortable and the room was an average size. Now for the bad. I'm not sure who made the decision on the lighting in the hallways but dim is an understatement. I don't understand...

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1Thank Tamer K
resinndt, Manager at Residence Inn Pensacola Downtown, responded to this review

Thank you for taking the time to share your recent experience at the Residence Inn Pensacola Downtown with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes...

Fredericksburg, Virginia
Reviewed 10 March 2017

Location is good enough, breakfast and afternoon offerings are decent too. Staff is friendly as well. Property not as clean as I would have hoped, but they accommodated me and that speaks well of the staff.

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Thank andyandsally
resinndt, Director of Sales at Residence Inn Pensacola Downtown, responded to this review

Dear Andy and Sally, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Residence Inn Pensacola Downtown. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the...

Houston, Texas
Reviewed 15 January 2017 via mobile

My husband and I, along with our dog, booked the Residence Inn because it was fairly inexpensive and pet friendly hotel for our weekend in Pensacola. We were uncertain as to what we should expect (based on other pet friendly hotels we have stayed at), and were VERY pleasantly surprised when we arrived to our room! It was extremely clean,...

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1Thank Michele H
London, United Kingdom
Reviewed 5 January 2017 via mobile

In Pensacola to visit the downtown, several nearby State Parks and the National Seashore at Johnson Beach. Hotel well situated for easy access to all points. Very quiet studio room, great bed. Staff was friendly. Kudos to the breakfast ladies for a great breakfast and good service. Breakfast options included eggs without milk (lactose free), turkey bacon and turkey sausage,...

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1Thank PepperMarsh
Doral, Florida
Reviewed 3 January 2017

Highly recommend this Residence Inn. Clean and offer hot breakfast in the morning. walking distance to restaurants and short driving distance to the beach. Friendly staff also makes the stay welcoming.

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Thank Vanessa H
NYC
Reviewed 18 December 2016 via mobile

Stayed here for one night when in town for business. It is your typical, solid Residents Inn. Very nice staff, excellent Wi-Fi, big rooms. The fitness center here is especially large and quite nice. Also, the free breakfast is very good. In addition, this is the first one that I have been to that had an extra condiments for coffee...

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Thank nycfamilyt2013
Chelsea, Alabama
Reviewed 15 November 2016

Stayed there 5 nights recently! I was traveling with my dog and this is a superior hotel for that! Not only is there plenty of room to walk your dog but the staff was very friendly about your pet! The hotel is in a perfect location, in 3-5 minutes you can be Downtown at what could only be described as...

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Thank Lawrence M
resinndt, Front Office Manager at Residence Inn Pensacola Downtown, responded to this review

Thank you for sharing your experience! We always enjoy our "4 legged guests'" as well! I am glad to hear you enjoyed your stay and we hope to see you again soon.

Panama City, Florida
Reviewed 14 November 2016

Check in was a breeze with very friendly front-desk staffing. The room was very clean and comfortable. You could hear no noise from the outside and very little from the hallway. We were there for the marathon and told the lady at the front desk that we would be gone before breakfast started the next morning. She went above and...

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Thank robwvu
resinndt, Front Office Manager at Residence Inn Pensacola Downtown, responded to this review

Thank you for the positive feedback! I am glad to hear we were able to provide some relaxation before your big run! We will be looking forward to your return next year!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Pensacola Downtown

Address: 601 E Chase St, Pensacola, FL 32502-6232
Region: United States > Florida > Florida Panhandle > Pensacola
Price Range: $234 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Pensacola Downtown 3*
Number of rooms: 78
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Also Known As:
Residence Inn Pensacola Downtown Hotel Pensacola
Pensacola Residence Inn
Hotel Style:
#6 Romantic Hotel in Pensacola
#7 Family Hotel in Pensacola
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Pensacola Downtown staff and other travellers.
5 questions
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Baker, Louisiana
10 months ago
Auburn, Alabama
over a year ago

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Questions? Get answers from Residence Inn Pensacola Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were right by the elevator, which was quick. It was not noisy, even right in the middle of the hallway!”
robwvu, 14 Nov 2016 | Read review
“Nice room conveniently located on first floor by the back door. Great with a pet.”
lindseywineangel, 31 Oct 2016 | Read review
“Ask for a top floor so no one is above you.”
ShellyD14, 8 Aug 2016 | Read review
“Ask for room along back side, good place to park under shady trees and out of the main parking lot. Quiet.”
Mimaboy, 28 Jul 2016 | Read review
“Corner rooms seemed to be the quiet spots”
china1015, 27 Jul 2016 | Read review
5 of 5